Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Sous Chef II, Hudson Yards

Company: Delaware North

Location: New York, NY

Posted Jul 11, 2025

Maintain a safe, sanitary, and organized kitchen that complies with state and local health department regulations and company policies.

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Sous Chef/Pitmaster JN -072025-162828

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 10, 2025

Hands-on hybrid style of service that is heavy on guest-interaction. Calibrate and check prep and cleanliness checklists, create kitchen schedules, Curate…

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Green Chef Senior Product Marketing Manager

Company: HelloFresh

Location: New York, NY

Posted Jul 11, 2025

The Senior Manager of Product Marketing will be responsible for developing and executing product marketing strategy at Green Chef, the #1 Meal Kit for Clean…

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Executive Sous Chef JN -072025-162846

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 10, 2025

As the Executive Sous Chef, you’ll be the right hand to the Executive Chef—overseeing daily kitchen operations, mentoring the culinary team, and driving…

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AI Sofware Engineer - NLP/LLM

Company: Moody's

Location: New York, NY

Posted Jul 11, 2025

Hands-on experience with large language model (LLM) applications and AI agents, including retrieval-augmented generation, prompt optimization, fine-tuning,…

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Customer Service Representative I NYC

Company: NYU Langone Health

Location: New York, NY

Posted Jul 11, 2025

Perform billing tasks assigned by management which includes answering calls, logging call data into Customer Relationship Management (CRM) software, entering…

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Senior Manager Commercial Marketing

Company: HelloFresh

Location: New York, NY

Posted Jul 11, 2025

This pivotal role directly informs P&L decisions through commercial modeling and ad-hoc analysis, enhancing customer success and driving sustainable growth.

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Software Development Engineer

Company: Amazon.com

Location: Culver City, CA

Posted Jul 10, 2025

Collaborate with stakeholders to envision, design, develop, test, and launch impactful software that delights customers and inspires peers.

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Senior Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Jul 10, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

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Lead HVAC Technician

Company: Vinco Mechanical

Location: Brooklyn, NY

Posted Jul 10, 2025

You will install, service, and repair heating and air conditioning systems. SALES - Identifying maintenance risks on equipment and providing customers with…

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Associate Packaging & Graphic Designer

Company: Mamiye Sales Inc

Location: New York, NY

Posted Jul 10, 2025

Must have a bachelor's degree in graphic design, or a related field, with at least 3 years experience in the fashion industry working on packaging and graphic…

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Client Services Representative III

Company: City National Bank

Location: New York, NY

Posted Jul 11, 2025

Deep understanding of entire onboarding process including upstream/downstream steps & impacts. Onboarding Concierge (OC) Team is a team dedicated to providing…

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Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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