Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Luxury Spa Front Desk Sales Associate

Company: Spencer's Spa

Location: Manhattan, NY

Posted Jul 08, 2025

Greet and check in guests warmly, ensuring a seamless arrival and departure experience. Utilize consultative selling techniques to identify guests’ needs and…

Male Locker Room Associates, Flatiron

Company: Equinox

Location: New York, NY

Posted Jul 08, 2025

Ensure that the Male locker rooms are clean, stocked and well maintained while providing all members, prospective members, and guests with excellent customer…

Email Marketing Manager

Company: Scholastic

Location: New York, NY

Posted Jul 08, 2025

Reporting to the Senior Director of Email Marketing/CRM, the Email Marketing Manager will play a key role in driving growth strategies for Book Fairs and…

Sr. Business Analyst - Emerging Payments

Company: Capital One

Location: New York, NY

Posted Jul 08, 2025

Execution: Evolve problem-solving frameworks, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation…

Security Shift Supervisor - Commercial Building - Columbus Circle

Company: Allied Universal

Location: New York, NY

Posted Jul 08, 2025

Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last…

Senior Java Developer

Company: CGI Group, Inc.

Location: New York, NY

Posted Jul 08, 2025

Education: Bachelor's degree in computer science or related field. Well versed in designing large systems and modern enterprise architecture and design patterns…

Entry-Level to Experienced Teacher - Manhattan

Company: Success Academy Charter Schools

Location: New York, NY

Posted Jul 08, 2025

A bachelor’s degree before your first day of work with Success Academy (a background in education is not required). Manage a classroom of 20+ scholars.

Lead Software Engineer, Python (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Jul 08, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

Head of Global Wealth Channel Marketing

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 08, 2025

Additionally, you’ll drive data-driven A2W campaigns, develop global go-to-market frameworks, and build media plans in collaboration with PR, Communications,…

Unarmed Security Officer

Company: Metro One Loss Prevention

Location: Forest Hills, NY

Posted Jul 08, 2025

Watch CCTV camera system and notate accurately in a daily activity report. Observe, survey, and provide reporting on activity at your assigned location.

Management Chef - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Jul 08, 2025

Practice correct food handling and food storage procedures according to federal, state, local and company regulations. Best-in-Class Paid Time Off (PTO).

Chiller Technician

Company: Seven Executive

Location: New York, NY

Posted Jul 08, 2025

Respond to emergency customer calls (on-call approximately one week every 1-2 months). *Minimum 4 years of HVAC field experience (chiller experience preferred).…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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