Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Store Maintenance Project Manager

Company: Gap Inc.

Location: New York, NY

Posted Jul 09, 2025

Diagnose complex maintenance problems and projects, communicate with appropriate parties and driving issues to resolution and completion.

Senior Software Engineer, Back End (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Jul 09, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

CDL A Company Truck Driver - Up to $100k / year

Company: Boyd Bros. Transportation Inc.

Location: New York, NY

Posted Jul 09, 2025

Top drivers earn up to $100,000 per year. 1 year of OTR tractor-trailer experience. $1,000 guaranteed/wk - must be available for dispatch. $1,500 sign on bonus.

Retail Sales Associate Part Time (Uniqlo 5th Avenue)

Company: Fast Retailing

Location: New York, NY

Posted Jul 09, 2025

Act as cashier when required by following cashier protocol. Be knowledgeable of fitting room standards and assist when needed. Meet and exceed sales goals.

Senior Sous Chef - Fine Dining JN -072025-162709

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 08, 2025

Ensure teamwork and constructive collaboration exists between the front and back of house staff through proper communication and delegating tasks and staff…

Software Engineer II

Company: Etsy

Location: Brooklyn, NY

Posted Jul 09, 2025

Contribute at all levels; from front-end (HTML, CSS, JS, and relevant frameworks), to API design and back-end (PHP, MySQL, BigQuery).

Supervisor, Search Engine Marketing

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 09, 2025

15% - Work with Search senior leadership to develop Paid Search strategy and testing methodology and roadmap for client(s) and synthesize that strategy in…

Premises Officer

Company: TD Bank

Location: New York, NY

Posted Jul 08, 2025

Answers telephone, screens calls, takes messages and receives visitors. Checking in guests with building security before arrival & greeting guests.

Software Engineer, Apple TV+ Engineering, Employee Experience & Productivity

Company: Apple

Location: Culver City, CA

Posted Jul 09, 2025

This role requires close collaboration with cross-functional teams, including Quality Engineering, DevOps, Design, and Product, to design and develop complex,…

Analyst, Search Engine Marketing

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 09, 2025

10% - Help develop test design roadmaps, quarterly planning initiatives and business opportunity identification and implementation.

Care Experience Representative (Cantonese Required)

Company: Healthcare Agency

Location: Flushing, NY

Posted Jul 09, 2025

Supports compliance and enhances patient experience by completing high-volume outbound calls for a home care company. Highly organized with attention to detail.

Director, Data Science

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 09, 2025

Work alongside product leads, business leads, data scientists, data engineers, front-end developers, and designers. Keen attention to detail and data integrity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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