Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Sr. Manager, Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Establish standardized measurement frameworks for…

School Nurse

Company: BelovED Community & Empowerment Academy Charter Schools

Location: Jersey City, NJ

Posted Sep 12, 2025

Participating in events outside of normal school hours such as family nights, student performances, field trips, and teacher–parent conferences.

Director, Brand Strategy - Private Brands

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Develop comprehensive brand strategies, including…

Explosives Dog Handler – MUST OWN TRAINED SHEPHERD OR MALINOIS (Short Term/On-call)

Company: GARDAWORLD FEDERAL SERVICES LLC

Location: New York, NY

Posted Sep 12, 2025

The EDC Handler shall obtain and maintain any state security officer licensing requirements. Possess a state Firearms licensure. Must be a US citizen.

Sales Associate

Company: Tasca Central Ave Hyundai

Location: Hartsdale, NY

Posted Sep 17, 2025

We are seeking motivated individuals for auto sales to sell both Internet and walk-in prospects from our entire new inventory along with our entire auto groups…

AVP, Complex Construction Claims - NY Labor Law

Company: Zurich Insurance Company Ltd.

Location: New York, NY

Posted Sep 15, 2025

SCLA, AIC, CPCU certification or a JD. Proven skills in claim evaluation, coverage analysis, and negotiation. 10+ years of experience managing litigated general…

VP, Loyalty & Customer Lifetime Value

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Lead enterprise-wide loyalty and credit programs,…

Part Time Customer Advocate

Company: Carvana

Location: Garden City, NY

Posted Sep 15, 2025

Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of…

Registered Nurse

Company: NewYork-Presbyterian

Location: Brooklyn, NY

Posted Sep 15, 2025

Current New York State RN license. BLS, ACLS and PALS certifications from the American Heart Association. Registered Nurse - RN - Emergency Department (ED) –…

Part Time Customer Advocate

Company: Carvana

Location: Garden City, NY

Posted Sep 15, 2025

Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of…

Store Associate

Company: The UPS Store - Retail Center Sales Associate

Location: Manhattan, NY

Posted Sep 12, 2025

New York Notary desirable; if not already a notary, must be able to qualify for notary license. Perform end of day duties: reconciliation of cash, credit cards,…

Selling - Customer Service Representative

Company: The Chefs' Warehouse

Location: Bronx, NY

Posted Sep 12, 2025

Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system. Direct phone calls to the appropriate team members.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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