Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Customer Service Representative - Bilingual Bengali/English

Company: Special Touch Home Care Services, Inc.

Location: Brooklyn, NY

Posted Sep 18, 2025

Respond to incoming calls and provide friendly, helpful service. Previous experience in customer service or a related field is preferred.

Member Services Representative

Company: US Family Health Plan @ SVCMC, Inc.

Location: New York, NY

Posted Sep 18, 2025

Responsible to answer incoming member/provider calls in accordance with established standards. Consistently meets or exceeds regulatory, contractual and…

Customer Service Representative - Telecom

Company: AMS Community Connections

Location: Culver City, CA

Posted Sep 17, 2025

Provide post-enrollment support by assisting with basic troubleshooting and answering service-related questions.

Sous Chef

Company: Constellation Culinary Group

Location: Bronx, NY

Posted Sep 18, 2025

Develop and implement ideas and suggestions that pertain to culinary efficiencies & methodologies; staff retention and motivation; food & labor cost savings and…

Sales Consultants for EV and Fleet Charging– Multiple Positions/Strategic Markets

Company: Graviti Energy

Location: Missouri City, TX

Posted Sep 18, 2025

The successful candidate will identify well-qualified prospects and drive the sales of EV Charging stations, construction, installation, and software into…

Senior Accountant

Company: CEMCO LLC

Location: City of Industry, CA

Posted Sep 18, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Prepare state and local reporting.

Measure & Installation Technician

Company: Russell Tobin & Associates

Location: New York, NY

Posted Sep 17, 2025

Active driver's license and insurable. Significant experience with the use of a common hand, and power tools including but not limited to power drill, impact…

Fraud Risk Data Analyst

Company: Rippling

Location: New York, NY

Posted Sep 17, 2025

Leverage data analysis and fraud detection tools to make informed decisions. Utilize SQL to regularly assess fraud risk across new customers, recommending and…

Lead Line Cook

Company: DoorDash Kitchens

Location: Redwood City, CA

Posted Sep 17, 2025

That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental…

CDL A Local Delivery Truck Driver

Company: Sysco

Location: New York, NY

Posted Sep 18, 2025

License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record. Our truck drivers build relationships with each customer using…

Infection Preventionist - Registered Nurse - RN

Company: Ozanam Hall

Location: Bayside, NY

Posted Sep 18, 2025

Develop an annual surveillance plan based on the population served, services provided, and analysis of surveillance data.

Operations Lead

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 17, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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