Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Project Manager

Company: TF Cornerstone

Location: New York, NY

Posted Aug 19, 2025

You’ll collaborate closely with design teams, contractors, and internal stakeholders—managing projects from pre-construction through close-out.

Data Scientist II - Project Manager

Company: TD Bank

Location: New York, NY

Posted Aug 19, 2025

They will create executive level frameworks, current state, future state roadmaps, process flows and other documentation. Lifting/Carrying (under 25 lbs.).

Retail Sales Associate, Flushing - Flex

Company: Macy’s

Location: Flushing, NY

Posted Aug 19, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

Janitorial Supervisor - Cleaner

Company: Paramount Services Group Inc.

Location: Brooklyn, NY

Posted Aug 19, 2025

In case of staff absences or temporary vacancies, you step in to help clean the facility and make every inch of the space sparkle and shine!

Python Software Engineer II

Company: JPMorganChase

Location: Jersey City, NJ

Posted Aug 19, 2025

As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple…

Branch Security Officer - SoHo

Company: Tiffany & Co.

Location: New York, NY

Posted Aug 19, 2025

Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report…

Associate Consultant

Company: Veeva Systems

Location: New York, NY

Posted Aug 19, 2025

Build trust with our customers, provide guidance, and translate business needs into technical solution design. Flexible PTO and company paid holidays.

Project Manager (Public Sector)

Company: JRM Construction Management, LLC

Location: New York, NY

Posted Aug 19, 2025

At least five years of relevant experience as a Project Manager, preferably experience building for city and/or state agencies.

HVAC Service Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 19, 2025

Completing basic troubleshooting of both air- and water-cooled HVAC equipment as well as PTAC units and water sourced heat pumps. High school diploma or GED.

Senior Digital Strategist

Company: Onward Search

Location: New York, NY

Posted Aug 19, 2025

Develop and implement comprehensive digital marketing and lifecycle marketing strategies, including email marketing, website experience, social media, content…

Sr. Manager, Technical Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Aug 19, 2025

The Senior Manager, Technical SEO leads Macy’s enterprise-level search strategy by driving technical implementation in key areas including crawlability,…

[Immediate Hire] High School Teacher (Leave Replacement)

Company: DREAM

Location: New York, NY

Posted Aug 19, 2025

Establish and maintain strong relationships and regularly communicate scholars’ progress towards academic, social-emotional, and behavioral goals and with…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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