Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Facility Attendant

Company: EXOS

Location: New York, NY

Posted Aug 20, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Lead Software Engineer, iOS (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 20, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Unarmed Security Officer

Company: Doyle Security Services

Location: New York, NY

Posted Aug 20, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. High School Diploma or G.E.D.

IT Manager

Company: Monad Foundation

Location: New York, NY

Posted Aug 20, 2025

Manage and troubleshoot hardware, software, and network issues (Mac, SaaS tools such as Google Workspace, 1Password, Slack, printers, VPN, etc.).

Senior Presentation Associate

Company: RR Donnelley

Location: New York, NY

Posted Aug 20, 2025

Perform work in presentation design, including, but not limited to creating and editing multi-page/multi-section documents using templates and style sheets for…

Fuel Delivery Drivers Wanted In Brooklyn - Join Our Growing Team

Company: Diesel Distribution Company

Location: Brooklyn, NY

Posted Aug 20, 2025

Operate the tanker truck and drive to customer sites for fuel deliveries. As a driver, you will be responsible for fueling customer tanks, vehicles, and…

Customer Support Specialist

Company: Star Communications LLC.

Location: New York, NY

Posted Aug 20, 2025

Tech-savvy and quick to learn new platforms. Troubleshoot product or service issues with clarity and empathy. Respond to customer inquiries via chat, email, and…

Security Operations Center Analyst

Company: Inter-Con Security Systems

Location: New York, NY

Posted Aug 20, 2025

As an SOC (Security Operations Center) Operations Analyst; reporting to the facility Supervisor, you will be responsible for supporting Inter-Con’s…

Lead Software Engineer, Android (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 20, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Unarmed Security Officer for High End Hotels and Residentials

Company: Doyle Security Services

Location: New York, NY

Posted Aug 20, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. High School Diploma or G.E.D.

Data Analyst, Marketing

Company: United Jewish Appeal-Fed of Jewish

Location: New York, NY

Posted Aug 20, 2025

Bachelors in Data Analytics / Data Science, Computer Science, Statistics, Mathematics, Business Analytics, or similar field is required.

Retail Associate

Company: The National September 11 Memorial & Museum

Location: New York, NY

Posted Aug 20, 2025

Accurately process transactions, including cash and credit card payments, following all financial and organizational policies. Wear a museum-issued uniform.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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