Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Director of Digital Engagement (CRM/Salesforce)

Company: Fordham University

Location: New York, NY

Posted Aug 15, 2025

Bachelor’s degree in a technology field or a related field. Familiarity with data analysis tools and methodologies, preferably with experience applying these in…

School Security Guard

Company: School Security

Location: New York, NY

Posted Aug 15, 2025

Minimum *2 years security experience*. A security company is hiring *experienced School Security Guards* for school locations in *123rd Street, Manhattan* and *…

Kitchen & Bath Showroom Sales Consultant

Company: Interiors By Thomas

Location: Sun City West, AZ

Posted Aug 15, 2025

The Sales Consultant will be responsible for understanding client needs, providing tailored solutions, and driving sales through exceptional service.

Craft Beer Packaging Technician/Canning Line Operator

Company: Iron Heart Canning Company LLC

Location: Brooklyn, NY

Posted Aug 15, 2025

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. Packaging machinery repair and maintenance.

Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 15, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. In this role, you will:

Project Manager II

Company: New York State Energy Research

Location: New York, NY

Posted Aug 15, 2025

Master's degree and 5 years' experience, particularly in architecture, engineering, real estate, urban planning, or related field with a professional…

Part Time Event Security Guard Agents

Company: Knight Security

Location: New York, NY

Posted Aug 15, 2025

Deliver a calm, professional presence in high-pressure environments. Patrol venues and report suspicious behavior or safety hazards. Must be 18 years or older.

Client Services Manager

Company: MedElite Group, LLC.

Location: Brooklyn, NY

Posted Aug 15, 2025

Strong technical acumen to explain and troubleshoot medical equipment and RPM technologies. This is a manager-level role responsible for guiding a team of up to…

Industrial Refrigeration / HVAC Technician

Company: Nassau Candy

Location: Hicksville, NY

Posted Aug 15, 2025

Respond promptly to work orders and service calls. Strong electrical troubleshooting and repair skills. Install, test, and repair HVAC-related systems and…

CDL Driver

Company: GardaWorld Cash

Location: Long Island City, NY

Posted Aug 15, 2025

21 years of age or older with a valid and clean driver’s license. We provide our clients with solutions in every phase of their cash supply chain, including…

Customer Service-Bilingual (Bengali OR Hindi OR Ordu)

Company: Equiliem.com

Location: Long Island City, NY

Posted Aug 15, 2025

Perform data entry tasks to update customer information and track service requests. Maintain accurate records of customer interactions and transactions using…

Residential Service Plumber

Company: Quix Plumbing Service

Location: Brooklyn, NY

Posted Aug 15, 2025

However, this is a standard, Monday - Friday 8 am - 6 pm full-time position and will primarily respond to service calls within the NYC Area.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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