Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Corporate Health Nurse

Company: JPMorganChase

Location: New York, NY

Posted Aug 15, 2025

License & education requirements: Current license to practice as a registered nurse in the state(s) of employment/practice; if eligible, multi-state/ compact RN…

Security Operations Center Officer

Company: Allied Universal

Location: New York, NY

Posted Aug 15, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Local CDL Driver

Company: Airgas, Inc.

Location: Redwood City, CA

Posted Aug 15, 2025

Maintain appropriate driver's license, medical card & endorsements. As the "face of Airgas", the delivery driver is responsible for safely and efficiently…

Porter

Company: Samaritan Daytop Village

Location: Brooklyn, NY

Posted Aug 15, 2025

The Porter is responsible for cleaning assigned areas of the facility and ensuring that the physical plant is maintained in proper sanitary condition.

Asset Management - Junior Quantitative Data Analyst - Associate

Company: JPMorganChase

Location: New York, NY

Posted Aug 15, 2025

As a Junior Quantitative Equity Data Analyst within our Quantitative Equity Research Team, you will collaborate with senior analysts to develop and maintain…

Director, Brand Strategy - Private Brands

Company: Macy’s

Location: New York, NY

Posted Aug 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Develop comprehensive brand strategies, including…

General Accountant

Company: Marriott International, Inc

Location: New York, NY

Posted Aug 15, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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