Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Content Strategist Management - Salsify

Company:

Location: New York, NY

Posted Feb 03, 2025

Channel Manager

Company: Coro

Location: Oklahoma City, OK

Posted Feb 03, 2025

Coro, a rapidly growing cybersecurity company, is seeking a Channel Manager to drive its 100-channelled sales strategy. The role involves recruiting and managing partners, driving revenue, and expanding the partner ecosystem. The ideal candidate should have 3+ years of channel experience, a proven track record in sales, and a deep understanding of cybersecurity solutions. Coro offers competitive benefits, including unlimited vacation days, a robust health benefits package, and a world-class product. The interview process includes Zoom interviews with the Recruiting Team, Hiring Manager, and Chief Business Officer.

Deliver Driver (NON CDL)

Company:

Location: Oklahoma City, OK

Posted Feb 03, 2025

Management & Sales Training Program

Company:

Location: Michigan City, IN

Posted Feb 03, 2025

HVAC Service Technician

Company: Aircomfort Service Group.

Location: New York, NY

Posted Feb 03, 2025

Diagnose and repairs of electronic, mechanical, and electrical components. Install, maintain, troubleshooting and repair heating, ventilation, and cooling units…

Senior Data Engineer

Company: Sortly

Location: New York City, NY

Posted Feb 03, 2025

Sortly is a successful, distributed, and remote-first company offering a multidevice inventory management solution. They are seeking a Data Engineer with 5+ years of experience in building scalable data pipelines, advanced SQL skills, and familiarity with dbt and Google BigQuery. The role involves designing and maintaining core data models, collaborating with cross-functional teams, and ensuring data quality and reliability. Sortly offers a remote-first culture, competitive compensation, flexible time off, and professional development opportunities.

Technical Marketing Manager

Company: Sei Labs

Location: New York City, NY

Posted Feb 03, 2025

Sei Labs, a globally distributed team with former veterans from top companies like Robinhood, Google, Coinbase, Goldman Sachs, Nvidia, and Databricks, has raised over $30M from top investors. They are seeking a Technical Marketing Manager to lead highly technical marketing strategies, create technical content, collaborate with engineering teams, manage thought leadership, and develop marketing initiatives for new releases. The ideal candidate should have 1+ year of experience in Layer1/Layer2 or highly technical DeFi projects, 4+ years in technical marketing, developer relations, or product marketing within blockchain or Web3, and a strong understanding of blockchain technology.

Partner Sales Executive

Company: Ollion

Location: New York City, NY

Posted Feb 03, 2025

Ollion is a global company that connects businesses and capabilities worldwide to help organizations make the most of their transformation. They prioritize innovation, bold steps, and big questions, aiming to make a world of difference. Ollion values independence, offering straightforward solutions and flexible engagements. They emphasize creating new and better ways to work, using technology to solve business challenges. The company is committed to diversity, inclusion, and equity, fostering a workplace that celebrates unique perspectives and ideas. Ollion offers a competitive total rewards package, retirement planning, mental health resources, and generous time off. They are an equal opportunity employer, committed to creating an inclusive environment for all employees.

GTM Analyst

Company: Traba

Location: New York City, NY

Posted Feb 03, 2025

Traba is seeking an entrepreneurial, ambitious, and gritty individual to join their team. The role involves generating new business leads and contributing to the company's growth and success. Traba is a technology company that enhances the productivity of the industrial supply chain using advanced technologies. The company offers competitive benefits, including uncapped commissions, startup equity, and comprehensive health coverage. The ideal candidate should be a relationship builder, with a bias towards action and a strong work ethic.

Sales Associate

Company:

Location: Bossier City, LA

Posted Feb 03, 2025

YouTube Strategist

Company: Complex NTWRK

Location: New York City, NY

Posted Feb 03, 2025

Complex, a global youth entertainment network founded in 2002, is seeking a YouTube expert with 35 years of experience. The role involves managing the company's YouTube channel, collaborating with content teams, and optimizing channel health. The ideal candidate should be analytical, creative, and familiar with Complex's content tone and voice. They will also be responsible for SEO, thumbnail testing, trend spotting, monetization, and community management. Complex offers comprehensive benefits including health, dental, vision insurance, 401k matching, and paid parental leave.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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