Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Digital Workspace Administrator

Company: TD Bank

Location: New York, NY

Posted Feb 03, 2025

Engineer, Quality Assurance – BBU (EQA1)

Company: JMA Wireless

Location: New York City, NY

Posted Feb 03, 2025

JMA is a leading company in wireless technology, particularly in 5G, with its advanced software-based platform manufactured in Syracuse, NY. The company's technology is being adopted by major organizations worldwide, including mobile carriers, universities, healthcare centers, and the US Military. JMA is currently hiring an Engineer Quality Assurance for a 5G SA and NSA cell setup, with a salary of $136,000 per year. The role involves designing and deploying end-to-end networks, conducting gNB testing, and working closely with developers for troubleshooting and feature validation. The ideal candidate should have a Bachelor's or Master's degree in Electronics Engineering, Electrical Engineering, or Computer Science, along with experience in Python automation, 4G and 5G technologies, and networking tools.

Application Developer (PL/SQL ,Oracle 12c,XML)

Company: Arthur Grand Technologies Inc

Location: New York City, NY

Posted Feb 03, 2025

Arthur Grand Technologies, a minority-owned staff augmentation and technology consulting firm, is seeking a highly motivated Application Developer for a long-term contract in NYC. The ideal candidate should have a minimum of 4 years of experience in developing and maintaining PLSQL packages, stored procedures, functions, triggers, and SQL statements in Oracle 12c. They should also be proficient in performance tuning, XML processing, object-oriented programming, data structures, and technical documentation. The role involves developing system design, creating program code in NET and Low Code Application Platform, and providing general programming assistance.

Shift Supervisor Trainee

Company: CVS Health

Location: League City, TX

Posted Feb 03, 2025

Senior Accountant

Company: Yext

Location: New York, NY

Posted Feb 03, 2025

Environmental Services Manager

Company: Aramark

Location: Queens, NY

Posted Feb 03, 2025

Store Associate

Company: CVS Health

Location: Westchester, NY

Posted Feb 03, 2025

Business Development Representative

Company: Thomson Reuters

Location: Mexico City, Mexico

Posted Feb 03, 2025

System Administrator (SIEM and VOIP)

Company: Arthur Grand Technologies Inc

Location: New York City, NY

Posted Feb 03, 2025

Arthur Grand Technologies, a minority-owned staff augmentation and technology consulting firm, is seeking a System Administrator for a long-term contract in NYC. The ideal candidate should have a minimum of 4 years of experience in routing, firewall, IDS, SIEM, VoIP, and wireless systems. They must be proficient in testing methods, troubleshooting, and communication. Responsibilities include developing network integrity security systems, evaluating new technologies, and providing technical support.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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