Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Treasury Banking Manager, Strategic Initiatives

Company: Remitly

Location: New York City, NY

Posted Feb 03, 2025

Remitly, a financial services company, is seeking an experienced Treasury Banking Manager to join their Strategic Initiatives division in New York. The role involves managing and optimizing bank relationships, developing a Treasury Banking Panel, and driving alignment across internal teams. The successful candidate will work closely with top executives to drive financial excellence and support the company's long-term success. The ideal candidate should have 7+ years of progressive experience in finance or banking, a proven track record of managing relationships with senior executives in the banking sector, strong analytical skills, and excellent communication skills.

ReSurge Program: Marketing Analyst

Company: Eaton

Location: Syracuse, NY

Posted Feb 03, 2025

Beauty Sales Consultant

Company: CVS Health

Location: Long Island, NY

Posted Feb 03, 2025

Store Associate

Company: CVS Health

Location: New Hope, PA

Posted Feb 03, 2025

Field Sales Representative (Manheim)

Company:

Location: Brooklyn, NY

Posted Feb 03, 2025

Senior Data Analytics Developer

Company:

Location: New York, NY

Posted Feb 03, 2025

Barista Lead

Company: Aramark

Location: Queensbury, NY

Posted Feb 03, 2025

(USA) Personal Shopper Lead - Sam's

Company: Walmart

Location: Kansas City, MO

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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