Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

AI Engineer

Company: Titan

Location: New York, NY

Posted Aug 11, 2025

Collaborate with AI and backend engineers to integrate our AI-powered platform into customer-facing tools. Bonus: Experience with LLMs, fine-tuning, prompting,…

Unarmed Security Officer (F02)

Company: Opus Operations

Location: Long Island City, NY

Posted Aug 11, 2025

Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification…

Influencer Marketing Manager, Amazon MGM Studios

Company: Amazon.com

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

Delivery Driver (Big Trucks, CDL preferred)

Company: Housing Works

Location: Long Island City, NY

Posted Aug 11, 2025

Valid, clean *NYS driver’s license* (CDL a *big plus*). Proven experience driving and maneuvering *large moving trucks* through tight NYC streets.

Wholesale Data Analyst

Company: Summit Golf Brands

Location: New York, NY

Posted Aug 11, 2025

Advanced Excel skills; proficiency in data visualization tools (e.g., Tableau, Power BI, Looker). Track product- and style-level sales trends to help guide…

Data Analyst

Company: Lyft

Location: New York, NY

Posted Aug 11, 2025

Ability to develop scalable approaches and produce data visualizations to drive business insights and provide tangible solutions; experience building dashboards…

Retail Pharmacy Manager

Company: Echo Care Specialty Pharmacy

Location: Long Island City, NY

Posted Aug 11, 2025

This position leads front-end staff, maintains store standards, drives sales, and executes promotional strategies while ensuring compliance with company…

Security Dispatcher

Company: GUARDIAN SECURITY SERVICES

Location: New York, NY

Posted Aug 11, 2025

Answering calls: Professionally receive incoming calls, roll call, and covering open posts in a timely manner. Must have good decision making skills.

Pharmacy General Manager

Company: Honeybee Health

Location: Culver City, CA

Posted Aug 11, 2025

*Technology enablement:* Collaborate with product and engineering teams to ensure our tools support long‑term operational goals and deliver actionable analytics…

Unarmed Security Driver

Company: Quality Guard Services LLC

Location: New York, NY

Posted Aug 11, 2025

Must have a valid drivers license. Monitor surroundings when they are driving and waiting for our clinicians. Must have a clean driving record.

Security Guard – High-End Retail Store

Company: A2A Security

Location: Manhattan, NY

Posted Aug 11, 2025

*Be the face of security:* Welcome customers and guests while projecting a polished, professional image. Submit your *resume* along with a copy of your *valid…

Shade Installer

Company: Audio Command Systems

Location: Westbury, NY

Posted Aug 11, 2025

Valid driver’s license and reliable transportation to job sites. Document installation progress, field conditions, and final sign-off.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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