Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Data Analyst

Company: Optimum

Location: Long Island City, NY

Posted Aug 06, 2025

Position requires a Master’s degree in Computer Science, Information Technology, Business Administration, or a related field, and 3 years of experience with…

Construction Project Manager (Bilingual)

Company: Ugly Dumpling

Location: Flushing, NY

Posted Aug 06, 2025

Report field activities and questions or issues from field team to project manager or design team. This role will dedicate half of their work hours in the field…

Retail Selling Floor Recovery Associate, Herald Square - Part Time

Company: Macy’s

Location: New York, NY

Posted Aug 06, 2025

Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own. Daily hanger collection and sorting.

Global Practice Architect, Infrastructure III, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 06, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

Armed Security Officer|Retired LEO|Military

Company: AG Security Group

Location: New York, NY

Posted Aug 06, 2025

Active NYS Armed Guard License with valid pistol permit. *Client Liaison & Service Integration:* Collaborate seamlessly with client teams, concierge, and event…

Environmental Service Worker - Part Time - Various Shifts Avaialble

Company: NewYork-Presbyterian Hospital

Location: Flushing, NY

Posted Aug 06, 2025

Our housekeeping staff is essential to ensuring a safe, comfortable and welcoming environment for our patients and their families. Days: 7:00 am to 3:00 pm.

Plumber Mechanic

Company: Dependable Mechanical

Location: Long Island City, NY

Posted Aug 06, 2025

Valid driver's license with a clean driving record for commercial driving purposes. Use hand tools, power tools, and specialized equipment to complete plumbing…

Window and Door Specialist

Company: Hayward Lumber

Location: Redwood City, CA

Posted Aug 06, 2025

Develop and maintain strong relationships with contractors, builders, and homeowners to understand their needs and provide tailored solutions.

Sales Associate

Company: Mackenzie-childs Llc

Location: New York, NY

Posted Aug 06, 2025

Computer, printer, scanner, telephone, photocopier and POS system. Demonstrate a proactive approach to developing a clientele- both personally and for the team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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