Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Startup Solutions Architect, AWS Startups

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Aug 07, 2025

You'll collaborate closely with customers technical and business leadership, understanding their business goals, technical requirements, and challenges to craft…

Security Operations Vice President- Threat Detection Engineer

Company: JPMorganChase

Location: Jersey City, NJ

Posted Aug 07, 2025

Proficient in identifying attacks through log analysis and develop and maintain insider threat detection tools and methodologies.

Plumbing Dispatcher

Company: Maxwell Plumb

Location: Queens, NY

Posted Aug 07, 2025

Maintain accurate records of service calls, job statuses, quotes, and invoices using dispatching and CRM software. Job Type: Full-time/on-call.

Part Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: New York, NY

Posted Aug 07, 2025

Applicant should have some flexibility with hours, and have past retail experience (preferably high end). Design background would definitely be a plus, but not…

Cosentini Associates - Mechanical, Electrical, Plumbing and Fire Protection Engineers (Hybrid)

Company: Tetra Tech

Location: New York, NY

Posted Aug 07, 2025

Please no phone calls or agencies. Tetra Tech’s employees work together to comply with all applicable health & safety practices and protocols, including public…

Presentation Designer - Investment Banking (Hybrid)

Company: RR Donnelley

Location: New York, NY

Posted Aug 07, 2025

Excellent design sense and awareness of current design trends. Ability to make independent decisions and use problem-solving skills.

Startup Solutions Architect, AWS Startups

Company: Amazon.com

Location: New York, NY

Posted Aug 07, 2025

You'll collaborate closely with customers technical and business leadership, understanding their business goals, technical requirements, and challenges to craft…

Plumbing Technician

Company: Maxwell Plumb

Location: Queens, NY

Posted Aug 07, 2025

Valid driver’s license and clean driving record. Valid plumber’s license and certifications as required by local and state regulations.

Principal Engineer

Company: Y LIFT

Location: New York, NY

Posted Aug 07, 2025

*Lead by example*: Architect, design, and develop cutting-edge web applications with Flutter (frontend) and backend systems using Rust, Go, and Python.

Plumbing Technician

Company: Core Values Talent

Location: Glendale, NY

Posted Aug 07, 2025

Valid driver’s license and clean driving record. Valid plumber’s license and certifications as required by local and state regulations.

Associate Customer Service Rep-Post-2022 Contact Center

Company: National Grid

Location: Brooklyn, NY

Posted Aug 07, 2025

Scheduling field orders in alignment with customer expectations. Investigate and analyze customer issues and develop appropriate solutions to satisfy customer…

Data Scientist, Marketing Analytics

Company: Etsy

Location: Brooklyn, NY

Posted Aug 07, 2025

Passionate about subjects such as experimental design, data visualization, and statistical analysis techniques. Proficient in SQL and either R or Python.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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