Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

travel 401(k) disability insurance

Travel Nurse RN - ICU - Intensive Care Unit - $2,551 per week

Company: Voca

Location: Oklahoma City, Oklahoma

Posted Jan 26, 2025

View Details Apply on healthecareers.com
industrybacked fintech digitally capturing agent banks data unprecedented transparency into loan level details

Relationship Manager

Company: Versana

Location: New York City, NY

Posted Jan 26, 2025

Versana, a fintech company, is seeking a seasoned Relationship Manager to join their Sales team. The ideal candidate should have a sales and technical background, with 4-10 years of experience in financial markets data or technology sales. Key responsibilities include driving revenue, maintaining a robust sales pipeline, accelerating customer adoption, and conducting product demonstrations. The candidate should possess excellent problem-solving skills, communication abilities, and an entrepreneurial spirit. Syndicated Loan sales experience and international sales experience are nice to have.

View Details Apply on BuiltIn
per diem contract locum

Travel Nurse RN - ED - Emergency Department - $2,321 per week

Company: PRN Healthcare

Location: Camden, New Jersey

Posted Jan 26, 2025

View Details Apply on healthecareers.com
locum travel 401(k)

Travel Nurse RN - Med Surg - $2,232 per week

Company: Solomon Page

Location: Geneva, New York

Posted Jan 26, 2025

View Details Apply on healthecareers.com
staffing agency travel 401(k)

Travel Pathology Assistant - $3,386 per week

Company: Anders Group

Location: Albuquerque, New Mexico

Posted Jan 26, 2025

View Details Apply on healthecareers.com
hospital travel travel reimbursement

Travel Nurse RN - Med Surg - $3,229 per week

Company: Travel Nurse Across America

Location: Albany, New York

Posted Jan 26, 2025

View Details Apply on healthecareers.com
hospital per diem travel

Travel Nurse RN - Labor and Delivery - $2,186 per week

Company: Medical Solutions

Location: Elmira, New York

Posted Jan 26, 2025

View Details Apply on healthecareers.com
travel 401(k) dental insurance

Travel Nurse RN - ED - Emergency Department - $2,294 per week

Company: Genie Healthcare

Location: Exeter, New Hampshire

Posted Jan 26, 2025

View Details Apply on healthecareers.com
revolutionize financial interactions collaborate with major companies simplify connecting financial accounts

Experienced Software Engineer - Fullstack

Company: Plaid

Location: New York City, NY

Posted Jan 26, 2025

Plaid, founded in 2013 and headquartered in San Francisco, aims to revolutionize financial interactions by providing tools and experiences for developers. The company's network covers 12,000 financial institutions across the US, Canada, UK, and Europe. Plaid collaborates with major companies like Venmo, SoFi, and several Fortune 500 firms to simplify connecting financial accounts to desired apps and services. The company seeks a software engineer with 5+ years of experience, expertise in MySQL, microservices, and modern JavaScript frameworks. Plaid values diversity and equal opportunities, fostering an inclusive environment for all team members.

View Details Apply on BuiltIn
travel 12 hour shift

Travel Nurse RN - Med Surg - $1,858 per week

Company: Aureus Medical Group - Nursing

Location: Derry, New Hampshire

Posted Jan 26, 2025

View Details Apply on healthecareers.com
travel 8 hour shift

Travel Nurse RN - PCU - Progressive Care Unit - $2,092 per week

Company: Aureus Medical Group - Nursing

Location: Oklahoma City, Oklahoma

Posted Jan 26, 2025

View Details Apply on healthecareers.com
full time contract travel

Travel Nurse RN - Cardiac Cath Lab - $2,612 per week

Company: Nurses 24/7

Location: Hackensack, New Jersey

Posted Jan 26, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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