Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Marketing Data Analyst

Company: Complex

Location: New York, NY

Posted Jul 29, 2025

Fluency in Google Analytics (GA4), social analytics tools (e.g., Meta Business Suite, TikTok Analytics, Twitter Analytics), and video insights (e.g., YouTube…

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Corporate Security Officer - Manhattan NY

Company: Silverseal

Location: New York, NY

Posted Jul 29, 2025

Knowledge of operating walkie-talkie, two-way radio transceivers, and answering service calls for assistance. Work in various environments such as cold weather,…

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Client Service Representative

Company: Empire City Laboratories

Location: Brooklyn, NY

Posted Jul 29, 2025

Communicate via outgoing and incoming calls with Doctors' Offices regarding the orders placed and shipment information and respond to inquiries of kit order…

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PUBLIC RESTAURANT PR & MARKETING MANAGER (Bay Area)

Company: Bon Appetit

Location: Redwood City, CA

Posted Jul 28, 2025

Collaborate with the corporate communications team to support the specialty-venue field’s social media (page set-up, troubleshooting); contribute inspiration…

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Field Technician HVAC

Company: Dehumidified Air Solutions

Location: New York, NY

Posted Jul 29, 2025

Must have a valid driver's license and a clean driving Record. Must have a valid Air Conditioning & Refrigerant section 608 recovery certificate/license with…

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Customer Service Representative- King-Tel

Company: West Farms Workforce1 Career Center

Location: Brooklyn, NY

Posted Jul 29, 2025

King-Tel is looking for experienced *Customer Service Representatives* for our office in Brooklyn, New York who will support incoming calls from New York City…

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Sales Consultant - Art, Furniture & Lighting

Company: K'AB JUUN

Location: New York, NY

Posted Jul 29, 2025

This role is perfect for someone who thrives on sales, loves engaging with clients, and finds joy in connecting people with art and design.

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Specialist Construction Labor Relations and Comp

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 29, 2025

Excellent oral and written communication skills, the ability to effectively interact with internal and external customers, contractors, local, and state…

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Clinical Operations Project Manager

Company: NYC Health + Hospitals

Location: New York, NY

Posted Jul 29, 2025

Manage a comprehensive inventory of deliverables across testing, training, technical, implementation, and change request workstreams.

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Sr. Data Analyst

Company: GoodRx

Location: New York, NY

Posted Jul 29, 2025

Build and maintain interactive dashboards using BI tools such as Looker or Tableau to present insights to technical and non-technical stakeholders.

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Customer Service Representative

Company: Neiman Marcus

Location: New York, NY

Posted Jul 29, 2025

This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates…

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Sales Associate/Treatment Coordinator

Company: CONFIDENTIAL DENTAL PRACTICE

Location: New York, NY

Posted Jul 29, 2025

Educate patients on their dental treatment options and sell dental procedures. A warm and welcoming presentation. Monday and Tuesday 1:30 PM-9:00 PM.

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Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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