Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Member Service Representative - Asian Languages

Company: Hamaspik Choice

Location: Brooklyn, NY

Posted Jul 30, 2025

The role of the Member Service Representative provides support and service to members of the Medicare Advantage Plan, by answering questions, resolving issues…

HR Data Analyst

Company: DEPARTMENT OF CORRECTION

Location: Queens, NY

Posted Jul 30, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

CDL Class C Driver

Company: DPR Construction

Location: Redwood City, CA

Posted Jul 30, 2025

Qualified driving and towing skills. Prolonged periods sitting in a vehicle/truck and operating the vehicle/truck safely. Maintain a safe work environment.

Data Analyst - People Analytics

Company: Meta

Location: New York, NY

Posted Jul 30, 2025

Leverage data analysis tools, such as Python, R, SQL, Tableau, and spreadsheets to develop models, understand trends, and extract insights.

HOURLY - Security Officer Part Time

Company: Blue Chip Pros

Location: Queens, NY

Posted Jul 30, 2025

Minimum of one year experience in security. High school diploma or equivalent is required. Must have Current NYS Security Guard License.

Customer Service Representative (Temp to hire)

Company: JobSquad Staffing Solutions

Location: Brooklyn, NY

Posted Jul 30, 2025

Experience in food manufacturing, seafood or specialty food industry a plus. Responsible for taking and entering orders, confirming order logistics, and other…

Senior Solutions Architect, Buy with Prime and Multi-Channel Fulfillment (MCF), BwP/MCF

Company: Amazon Stores

Location: New York, NY

Posted Jul 30, 2025

The role requires deep technical expertise, a strong sense of technical evangelism, and a relentless commitment to long term customer outcomes.

Customer Service Specialist

Company: JobSquad Staffing Solutions

Location: Brooklyn, NY

Posted Jul 30, 2025

Experience in food manufacturing, seafood or specialty food industry a plus. Responsible for taking and entering orders, confirming order logistics, and other…

Analyst, People Analytics & Reporting

Company: NBCUniversal

Location: Universal City, CA

Posted Jul 30, 2025

Serve as SME on Business Warehouse/SAP reporting environments functionality and data while providing functional guidance to SAP HCM & Business Warehouse HR…

Staff Accountant

Company: VIllageCare of New York

Location: New York, NY

Posted Jul 30, 2025

You will also support the preparation of cash flow forecasts, perform account reconciliations, and maintain accurate records of cash transactions.

Analyst, Marketing Data

Company: NBCUniversal

Location: Universal City, CA

Posted Jul 30, 2025

Bachelor’s degree in Business, Marketing, Data Science, Statistics, Economics, or other relevant field. Use analytics tools and data visualization techniques to…

Security Guard

Company: Foot Locker

Location: New York, NY

Posted Jul 30, 2025

Requires valid NY State security guard license (may be in the process or obtaining). As a condition of continued employment, Security guards must maintain…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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