Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Senior Principal Software Engineer II

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 25, 2025

BAE Systems is seeking a Senior Principal II level Software Engineer to join its Countermeasure and Electromagnetic Attack Solutions (CEMA) group in Hudson, New Hampshire. The role involves overseeing an integrated team, collaborating with Systems, Hardware, and Test engineers, and providing technical leadership and mentoring. The successful candidate will support the analysis, design, implementation, and testing of advanced electronic warfare systems. The position requires US citizenship, a Secret Security Clearance, and a Bachelor's degree in computer science, computer engineering, or a related field with at least 10 years of experience. Preferred skills include experience with electronic warfare radar or communication systems, Agile development experience, and Active CompTIA Security+ Certification.

Consultant, IT Quality Assurance

Company: CIBC

Location: Other US Location

Posted Jan 25, 2025

CIBC is seeking a senior consultant in Quality Engineering for Banking and Financial Services with at least 12 years of experience. The role involves leading QA deliverables on large complex projects, managing offshore teams, and collaborating with various stakeholders. The ideal candidate should have expertise in commercial banking, payments systems, and QA automation tools. They should also possess strong decision-making skills, business acumen, and excellent communication abilities. CIBC offers a competitive compensation package, wellbeing support, and an inclusive work environment.

Energy Specialist - SME

Company: E.ON Next

Location: Other US Location

Posted Jan 25, 2025

EON Next is a new company within the EON group, dedicated to creating a sustainable future. They aim to make energy accessible to all and prioritize exceptional customer service. They offer a hybrid work environment, flexible benefits, and opportunities for professional growth. The role of an Energy Specialist involves managing the customer experience end-to-end, providing efficient solutions, and collaborating with a supportive team.

Product Marketing Manager APAC

Company: Emma – The Sleep Company

Location: Other US Location

Posted Jan 25, 2025

Emma, the world's largest D2C sleep brand, is seeking a Product Marketing Manager to oversee new product launches and developments. The role involves defining the optimal regional product portfolio, developing product strategy and positioning, managing product lifecycle, collaborating cross-functionally, tracking performance, and managing product knowledge and data. The ideal candidate should have strong project management skills, business acumen, excellent communication skills, proven ability to execute go-to-market strategies, solid experience with market research, a data-driven mindset, and a passion for innovation.

Sr Consultant Application Development (.NET)

Company: CIBC

Location: Other US Location

Posted Jan 25, 2025

CIBC is seeking a Senior Consultant Application Development with 7+ years of experience in designing, developing, implementing, and supporting applications. The role involves leading functional design and development of application systems, providing technical leadership, and ensuring designed specifications meet business needs. The ideal candidate should have expertise in .NET 6 or later, C, REST API, Web Services, Microservices, User controls, and familiarity with Azure Cloud. They should also have a deep understanding of Design Patterns, SPA Architecture, and experience with containerization (Docker, Kubernetes, OpenShift). The candidate will participate in strategic development, stakeholder management, programming, systems implementation, production support, time management, requirement analysis, and innovation. CIBC offers a competitive salary, benefits, and a culture that values trust, teamwork, and accountability.

Product Operations Lead - Brex UK

Company: Brex

Location: Other US Location

Posted Jan 25, 2025

Brex is an AI-powered spend management platform used by numerous companies globally. The company offers integrated corporate cards, banking, and global payments, along with software for travel and expenses. Working at Brex allows employees to grow professionally, collaborate with top industry minds, and contribute to a diverse and inclusive culture. The role in question serves as a crucial link between Brex UK and the global Brex organization, ensuring seamless integration of Brex UK's unique requirements with the broader company vision. Responsibilities include managing outsourcing frameworks, coordinating with cross-functional teams, developing operational processes, and ensuring high-quality service delivery from external partners and vendors.

Product Support Engineer II

Company: SoundHound

Location: Other US Location

Posted Jan 25, 2025

SoundHound AI is seeking a Product Support Engineer II with expertise in Java, voice technologies, and network troubleshooting. The role involves handling escalated issues, diagnosing complex problems, and optimizing application performance. The ideal candidate should have experience with JVM optimization, scripting languages, voice protocols, network troubleshooting, and ITSM practices. The position is available in Bengaluru, with a competitive compensation package. SoundHound AI values diversity, equity, and inclusion, and is committed to providing reasonable accommodations for individuals with disabilities.

Human Resources Information Systems (HRIS) Specialist

Company: Sika

Location: Other US Location

Posted Jan 25, 2025

Sika, a globally leading specialty chemicals company with over 100 years of experience, is seeking an HRIS Specialist for its APAC Regional HR Team in Kuala Lumpur, Malaysia. The role involves supporting SAP SuccessFactors functionalities, handling tickets, and improving HRIS capabilities regionwide. The ideal candidate should have a Bachelor's degree in IT/HRIS, at least 3 years of experience in a similar support function, and proficiency in MS Office and reporting tools. Sika values trust, empowerment, and international mindset, offering opportunities for new ideas and early responsibility.

Product Support Manager

Company: SoundHound

Location: Other US Location

Posted Jan 25, 2025

SoundHound AI is seeking a Product Support Team Manager with extensive experience in technical support and team leadership. The role involves leading, mentoring, and motivating a team of product support specialists, ensuring exceptional customer service, and maintaining the continuous operation of their SaaS AI application. The ideal candidate should possess strong communication skills, expert-level understanding of web applications, Java, AWS, and OCI cloud environments, and experience with AI-based applications. The company values diversity, equity, and inclusion, and offers a supportive work environment with a focus on excellence and winning.

Consultant, Application Developer (.NET)

Company: CIBC

Location: Other US Location

Posted Jan 25, 2025

CIBC is seeking a talented and passionate professional with 5+ years of experience in .NET, C, REST API, Web Services, Microservices, and User controls. The ideal candidate will have a deep understanding of Design Patterns, experience with dependency injection, and a good understanding of SPA Architecture and designing applications for the Cloud. They should also have extensive experience with Relational databases, design queries, stored procedures, and performance tuning. The role involves designing, developing, implementing, and supporting applications, conducting technical design development and integration of cross-functional multiplatform application systems, and providing technical guidance concerning business implications of application development projects. CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, a social points-based recognition program.

Associate Consultant (UK)

Company: Veeva

Location: Other US Location

Posted Jan 25, 2025

Veeva Systems, a mission-driven organization, is hiring for its Consultant Development Program. The role is designed for fresh graduates interested in cloud-based software solutions and technical consulting. Veeva is a Work Anywhere company, allowing employees to choose their work environment. The Associate Consultant will work on cross-European projects, collaborating with experienced Senior Consultants and Project Managers. They will learn technical consulting, software solution design, industry business processes, and project management skills. The ideal candidate should have a university degree, be fluent in English, and have strong analytical skills. Veeva offers health and wellness programs and is an equal opportunity employer.

Senior Windows 365 Engineer

Company: Commonwealth Bank

Location: Other US Location

Posted Jan 25, 2025

CommBank's End User Experience (EUX) team is seeking a Senior Platform Engineer for Windows 365. The role involves designing, implementing, and managing Windows 365 solutions for seamless virtual desktop experiences. The candidate will collaborate with cross-functional teams, optimize resource usage, implement security policies, and mentor team members. The ideal candidate should have competence in scripting, deep knowledge of Windows OS administration, expertise in troubleshooting cloud environments, proficiency in Azure infrastructure, and strong problem-solving skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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