Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Bilingual Specialist - CAST

Company: Equifax Inc.

Location: Other US Location

Posted Jan 23, 2025

The Technical Support agent role involves providing escalated support to clients accessing Equifax products and services via the internet. This includes troubleshooting, explaining access methods, fulfillment, and activation. The agent will interact directly with customers, championing their needs and gathering feedback for product enhancements. The role also involves managing documentation, staying updated on product knowledge, assisting with training, and working closely with other departments. The ideal candidate should have clear communication skills, technical understanding, basic Windows operation knowledge, strong organizational skills, and a degree in Computer Science or equivalent. Experience with G Suite, ServiceNow, and Jira could set candidates apart.

Internal Communications Manager

Company: 360Learning

Location: Other US Location

Posted Jan 23, 2025

360Learning, a collaborative learning platform, is seeking an Internal Communications Manager based in Paris. The role involves leading internal communications, developing strategic communication approaches, coordinating CSR projects, and enhancing workplace community. The successful candidate will report to the Chief People and Culture Officer and be required to be onsite 12 days a week. The role offers a competitive compensation package, flexible work hours, and a strong focus on diversity, equity, and inclusion. The interview process includes a phone screen, discovery meeting, take-home assignment, and a culture-fit interview with the CEO.

VP, Channels - EMEA & APJ

Company: Sonar

Location: Other US Location

Posted Jan 23, 2025

Sonar is a global company that provides solutions to help organizations build responsible, secure, and high-quality code. They are seeking a Vice President of Channels to lead and expand their partner ecosystem across EMEA and APJ. The role involves developing and executing a channel strategy, driving revenue growth, recruiting and managing strategic partners, and fostering strong relationships with key stakeholders. Sonar values a dynamic work culture that embraces diversity, work-life balance, and continuous learning. They are committed to creating a diverse work environment and are an equal opportunity employer.

Customer Support Specialist

Company: Review Wave

Location: Other US Location

Posted Jan 23, 2025

Aloha, a leading SaaS healthtech company, is seeking a Customer Support Specialist for an onsite position in McKinney, Texas. The role involves providing top-notch customer service, handling inbound/outbound calls, live chats, and emails, and maintaining detailed records. The company offers competitive pay, weekly in-house chiropractic care, company-provided lunches, regular team bonding events, and comprehensive health benefits. The ideal candidate is a complex problem solver, has previous customer support experience, and is comfortable working in a fast-paced environment.

Quality Performance Engineer

Company: ServiceNow

Location: Other US Location

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Performance Engineer to join their Product Quality Engineering team. The ideal candidate will have extensive experience in performance testing and engineering for enterprise software platforms, with a strong background in architecting and driving complex performance testing projects. The role involves providing end-to-end performance testing solutions, improving reliability and repeatability of performance testing, and collaborating with architecture and development teams to troubleshoot performance issues. The candidate should have a BSMS degree in Computer Science, strong handson technical skills, and experience with performance monitoring and profiling tools.

Client Service Account Manager - Associate (all genders)

Company: JPMorganChase

Location: Other US Location

Posted Jan 23, 2025

JP Morgan is seeking a Client Service Account Manager Associate to maintain and enhance best-in-class client service for a portfolio of top-tier treasury services clients. The role involves developing and broadening partnerships with clients, understanding their business needs, and providing appropriate solutions. The ideal candidate should have excellent verbal and written communication skills, be able to work effectively under pressure, and have client service and portfolio management experience. Fluency in German and English is required, with German language skills being a plus. JP Morgan is an equal opportunity employer that values diversity and inclusion.

Regional Account Manager UK/Ireland

Company: LGC

Location: Other US Location

Posted Jan 23, 2025

LGC Diagnostics & Genomics is seeking a dynamic Commercial Manager Oligos to grow key accounts in EMEA, driving innovation and success. The role is remote-based with 60% travel across the UK & Ireland. The Account Manager GBIreland will be responsible for effectively positioning and selling life science RUO products and services, requiring strong sales skills, scientific proficiency, and team collaboration. The ideal candidate should have a Bachelor's degree in biological or life sciences, business management, or a related field, with 2+ years of demonstrated sales success within the life sciences industry. Proficiency in managing complex sales processes, excellent communication skills, and strong computer skills are required. Prior experience with CRM software, particularly SalesForce.com, is preferred.

Marketing Manager - APAC

Company: NBCUniversal

Location: Other US Location

Posted Jan 23, 2025

Hayu, a subscription video-on-demand streaming service specializing in reality TV, is seeking a Marketing Manager for the Asia Pacific region, with a focus on Australia and New Zealand. The role involves collaborating with the Senior Marketing Team to create and develop marketing campaigns, managing media plans, coordinating marketing activities, and working with influencers and content creators. The ideal candidate should have 3+ years of experience in a B2C brand role, strong understanding of the Australian media landscape, and events management experience. Fluency in English is required, and OTT, Streaming, Media, Tech experience is highly desirable.

Product Manager, Branding

Company: Avery Dennison

Location: Other US Location

Posted Jan 23, 2025

Avery Dennison Corporation, a global materials science and digital identification solutions company, is seeking a Product Manager for its Materials Group North America organization. The role involves planning and managing the product and commercial strategy for the Branding segment, including developing strategic plans, executing portfolio management, leading product launches, and collaborating with sales and supply chain teams. The ideal candidate should have a Bachelor's degree, 5+ years of business experience, and strong communication, teamwork, and financial skills. The company offers comprehensive benefits and requires 25% travel.

Operations Intern

Company: Avery Dennison

Location: Other US Location

Posted Jan 23, 2025

Avery Dennison Corporation is a global materials science and digital identification solutions company, offering a wide range of branding and information solutions. They are seeking innovative, collaborative, and problem-solving individuals for their Operations Internship Program in North America during the summer of 2025. The program focuses on process improvement initiatives, cross-functional team collaboration, and hands-on experience in manufacturing. The company values diversity and inclusion, offering support through Employee Resource Groups. Internships are paid, and relocation assistance is available. Qualifications include pursuing a Bachelor's Degree in Engineering with a focus on Mechanical, previous internship or relevant work experience, and volunteerism or similar activities.

Customer Support Associate

Company: WISE

Location: Other US Location

Posted Jan 23, 2025

Wise is a global technology company that aims to simplify international money transfers and provide multicurrency banking services. They are seeking a full-time Customer Support representative in Tallinn, Estonia, who can communicate effectively in English, work flexible shifts, and thrive in a fast-paced environment. The role involves helping customers via email, phone, and chat, solving problems, and collaborating with other teams. The company offers a competitive salary, RSUs, flexible working, self-development budget, paid time off, and a 6-week sabbatical leave after four years. Wise values diversity, equity, and inclusion, and encourages candidates who are already authorized to work in Tallinn to apply.

Payment Lifecycle Analyst

Company: JPMorganChase

Location: Other US Location

Posted Jan 23, 2025

The job description is for a Payment Lifecycle Analyst role in the Payment Operations Team at JP Morgan. The role involves coordinating workflow, monitoring performance indicators, providing training, and handling complex business decisions. The ideal candidate should have previous Recon experience, strong communication and problem-solving skills, leadership abilities, and a good understanding of accounting concepts. Previous management experience and bank operations experience are preferred. JP Morgan is an equal opportunity employer that values diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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