Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Project Manager

Company: Cority

Location: Other US Location

Posted Jan 22, 2025

Cority is a global enterprise EHS software provider with over 35 years of experience, offering a comprehensive SaaS platform for workers and businesses worldwide. The company is known for its high client satisfaction, strong employee culture, and outstanding business performance. Cority prioritizes employee health and wellbeing, offering competitive benefits and flexible work arrangements. The company values a performance-oriented, dynamic, and growth-focused culture, with opportunities for job enrichment, employee development, and career planning. The Project Manager role involves managing global implementations of Cority's EHS and Quality software systems, requiring a self-starter with project management and software experience. The ideal candidate should have a university degree, PMP designation, and manufacturing quality experience. Cority is committed to a diverse and inclusive work environment.

Manager, Customer Success

Company: Assent

Location: Other US Location

Posted Jan 22, 2025

Assent, a leading solution for supply chain sustainability, has achieved US$100M ARR, making it the first Certified B Corporation in North America's SaaS sustainability industry to do so. The company is now seeking a Manager of Customer Success to oversee a team of Customer Success Managers, ensuring strong customer delivery outcomes. The role involves managing day-to-day operations, mentoring CSMs, promoting a collaborative work culture, and guiding the team to work effectively with Assent's remote international workforce.

Solution Architect

Company: Brillio

Location: Other US Location

Posted Jan 22, 2025

Brillio is a rapidly growing digital technology service provider, recognized for its world-class professionals and commitment to client satisfaction. The company is an employer of choice, consistently attracting top talent due to its focus on cutting-edge technologies and digital projects. Brillio is seeking a Solution Architect to design and develop resilient, scalable infrastructure solutions, integrate networking and storage solutions, and architect disaster recovery and business continuity solutions. The ideal candidate will have deep knowledge of networking, storage solutions, server management, and virtualization technologies, as well as proficiency in cybersecurity, disaster recovery, and business continuity strategies. They should also have extensive experience in database management and cloud architecture, and a proven ability to lead infrastructure projects.

Researcher, mixed methods

Company: Pipedrive

Location: Other US Location

Posted Jan 22, 2025

Pipedrive, a global sales and marketing software company, is seeking a UX researcher with mixed methods experience to join their Prague office. The ideal candidate will collaborate with cross-functional teams, plan and execute research studies, analyze findings, and communicate results to stakeholders. Pipedrive offers a valued-driven work environment, flexible working hours, and competitive benefits. The company is committed to diversity and equal opportunity.

Lead Product Manager

Company: Ataccama

Location: Other US Location

Posted Jan 22, 2025

Ataccama is a leading data quality solutions provider, recently recognized by Gartner and backed by Bain Capital Tech Opportunities. They are seeking a Lead Product Manager to shape their data observability offering. The role involves defining product vision, conducting market research, developing the product roadmap, collaborating with engineering and design teams, gathering user feedback, and managing a team of product managers. The ideal candidate should have industry experience, proven product management skills, technical proficiency, market knowledge, strategic thinking, communication skills, analytical skills, and a passion for data. Ataccama offers a comprehensive benefits package including flexible working hours, long-term incentive program, referral program, mental health support, and various perks like company bikes, language courses, and conference tickets.

Demo Support Engineer

Company: Coupa Software

Location: Other US Location

Posted Jan 22, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. The Demo Support Engineer role involves managing the demo environment, supporting sales cycles, and partnering with product teams. The ideal candidate should have 23 years of experience in technical support, sales ops, or presales roles, with a strong background in B2B SaaS, preferably in the FinTech space. Excellent communication, time management, and documentation skills are required.

Customer Service Representative

Company: Mom's Meals

Location: Other US Location

Posted Jan 22, 2025

Moms Meals, a leading national provider of refrigerated home-delivered meals in the healthcare market, is currently in hypergrowth mode. The Customer Service Representative role involves handling inbound and outbound customer service calls, addressing questions, and providing exceptional customer service. The starting wage is $1700 per hour with weekly pay, PTO, and benefits available after 30 days of employment. The position requires high school degree or GED, 1 year of previous customer service experience, and proficiency in Microsoft Office suite. Preferred skills include previous call center experience, CRM systems, and HIPAA policies. The company offers free breakfast and lunch, a casual dress code, tiered growth path for promotion, and a full benefits package.

Sales Manager

Company: Oshkosh Corporation

Location: Other US Location

Posted Jan 22, 2025

JLG, an Oshkosh company, is committed to understanding and addressing challenges in the construction industry by providing innovative access solutions. The company, founded in 1969, offers a wide range of products including mobile elevating work platforms, telehandlers, utility vehicles, and accessories. The role involves managing sales territories, supporting internal operations, and developing sales strategies to target new accounts. Essential duties include meeting or exceeding bookings goals, increasing market share, and providing sales tools and training to representatives.

Senior Manager Databases

Company: Experian

Location: Other US Location

Posted Jan 22, 2025

Experian, a global data and technology company, is seeking a Senior Manager of Databases to join their Platform Engineering Team. The role involves managing and migrating databases to AWS RDS, ensuring high availability, performance, and security. The ideal candidate should have 10+ years of experience as a Database Administrator, proficiency in SQL, PL/SQL, and scripting languages, and experience with Terraform and infrastructure as code. Experian offers a competitive compensation package, flexible work environment, and is committed to diversity, equity, and inclusion.

Spotify Customer Service Expert with Russian and English

Company: Sutherland

Location: Other US Location

Posted Jan 22, 2025

Sutherland is seeking motivated International Customer Service Professionals for their Spotify client. The role involves providing email support, answering FAQs, and assisting with account and payment issues. Benefits include long-term job security, health insurance, paid annual leave, food vouchers, clear career path, work-from-home option, competitive salary, and comprehensive training. Additional perks include digital employee services, employee assistance program, employee discounts, employee referral program, rewards and recognition, relocation package, multisport card, inhouse learning portals, employee engagement events, and corporate social responsibility events.

Chief People Officer

Company: Knix Wear Inc.

Location: Other US Location

Posted Jan 22, 2025

Knix, an award-winning intimate apparel and activewear brand, is seeking a growth-focused Chief People Officer. The company, launched in 2013, is one of the fastest-growing in North America and is globally recognized for its innovation. The role involves overseeing People Operations, including team growth, talent acquisition, compensation, performance enablement, organizational design, compliance, training, global expansion, DE&I champion, data analytics, and workplace of the future. The ideal candidate has 15+ years of progressive HR experience, including 5+ years at an executive level, with a strong understanding of global employment laws and regulations. They should have experience building and developing high-performing teams, strategic thinking, and business acumen. The candidate must be empathetic, an excellent communicator, and have strong analytical skills.

Product Owner (JP)

Company: insightsoftware

Location: Other US Location

Posted Jan 22, 2025

InsightSoftware is seeking an experienced EPM Product Owner to lead a team in expanding their flagship Budgeting, Forecasting, Reporting, and Consolidation product. The ideal candidate will collaborate with product managers and engineers, own the product backlog, and ensure successful delivery of features. They will also interface with customers and stakeholders to understand business needs and deliver quality solutions. The role requires strategic thinking, product focus, customer focus, and cross-functional leadership skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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