Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Customer Success Coordinator

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Customer Success Coordinator to join their Americas team. The role involves supporting customers in the US, Canada, and LATAM, managing customer programs, collaborating with Account Managers, and providing operational and technical support. The ideal candidate should have 0-2 years of direct customer experience, excellent communication skills, and proficiency in English and preferably Spanish or Portuguese. Knowledge of procurement systems or SaaS solutions is an asset. The position offers a full-time, hybrid model in Mexico City, starting in March 2025. EcoVadis is committed to equity, inclusion, and reducing bias in their hiring processes.

[Hybrid] Program Manager/Program Coordinator (14419-3)

Company: JND

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Program Manager/Coordinator position at Samsung in Ridgefield Park, NJ. The role involves managing two CSR programs, Solve for Tomorrow Teacher Academy (SFT TA) and Samsung Innovation Campus (SIC). The successful candidate will be responsible for program planning, partner relationship management, event management, research, project management, administrative tasks, and continuous improvement. The ideal candidate should have a Bachelor's degree in Business, Marketing, Public Administration, or Public Policy, with 4+ years of experience in program and project management. Key skills include strong communication, attention to detail, organization, and the ability to work independently and in a team. The company offers benefits such as medical insurance, 401k with company match, paid time off, and opportunities for career advancement.

Software Solution Architect

Company: UL Solutions

Location: Other US Location

Posted Jan 22, 2025

This job description outlines a fully remote role in Advisory product sales. The role involves supporting primary sellers, working closely with customers, and providing technical expertise. Key responsibilities include gathering solution requirements, demonstrating implementation best practices, and delivering technical presentations. The role requires a Bachelor's or graduate degree in a related field, 5+ years of experience, and proficiency in MS Office and CRM software. The target annual pay range is $99,400 - $106,500, with a 42% on-target incentive based on performance. Benefits include health, wellness, and retirement savings plans.

Project Engineer

Company: UL Solutions

Location: Other US Location

Posted Jan 22, 2025

The job description outlines a role that involves project management, client communication, technical assistance, and quality control in the field of product safety standards. The role requires a degree in engineering or related field, experience in product safety standards, and proficiency in English and Japanese. The company, UL Solutions, is a global leader in applied safety science, offering testing, inspection, and certification services. The role involves working with smart appliances and ensuring their safety, which is presented as an opportunity to make a global impact.

Senior Recruiter - German Speaker

Company: Cielo Talent

Location: Other US Location

Posted Jan 22, 2025

Cielo, a leading strategic Recruitment Process Outsourcing (RPO) partner, is seeking a Senior Recruiter with at least five years of result-oriented recruiting experience. The role involves acting as a brand ambassador, delivering top talent, and providing proactive communication to hiring managers. The Senior Recruiter will also mentor team members, demonstrate innovation in search techniques, and ensure compliance with OFCCP regulations. The position requires fluency in German and English, and experience in advanced manufacturing. The ideal candidate will have strong stakeholder management skills, niche segment expertise, and the ability to employ technologies for recruiting efficiency.

Document Controller - Training Specialist

Company: BEUMER Group

Location: Other US Location

Posted Jan 22, 2025

The BEUMER Group, a global leader in high-tech intralogistics systems, is seeking an experienced professional for a role in their Heathrow office. The individual will manage documentation and training requirements for various BUK project transitions within the Airport and Logistics environments. Key responsibilities include coordinating with stakeholders, managing the O&M program, facilitating materials through the O&M structure, and creating training documentation. The ideal candidate should have at least 35 years of experience in stakeholder management, delivering documentation and training, and be proficient in PowerPoint and Word. The company offers a competitive benefits package including pension, 25 days holiday, sick pay, enhanced paternity/maternity pay, health and wellbeing support, and holiday increase with service.

Operational Risk Manager (ORM) Spain

Company: Experian

Location: Other US Location

Posted Jan 22, 2025

Experian, a global data and technology company, is seeking a Risk Manager to join their EMEA team. The role involves managing risks, preparing risk reports, contributing to regulatory projects, and guiding risk education. The company offers a competitive compensation package, flexible work environment, and a strong focus on diversity, equity, and inclusion. Experian is an Equal Opportunity and Affirmative Action employer, committed to innovation and the success of its diverse workforce.

Project Administrator

Company: Further Enterprise Solutions

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Project Administrator role in Ridgefield Park, NJ, USA. The primary responsibility is to support project management activities, including plan creation, resource planning, and status monitoring. The ideal candidate should have a Bachelor's degree or equivalent experience, 4+ years of hands-on project management experience, and strong communication skills. Proficiency in Microsoft Office, especially PowerPoint and Excel, is required. The role involves managing 47 ongoing projects, collaborating with program developers, and communicating project status to leadership. Experience in customer care-centric industries and change management projects is preferred.

Senior Test Architect

Company: McFadyen Digital

Location: Other US Location

Posted Jan 22, 2025

McFadyen Digital, a leading advisor and implementer of eCommerce Marketplace solutions, is seeking an experienced Senior Test Architect. The ideal candidate will lead and drive innovation and transformation in the QA domain, with expertise in QA transformation, automation, performance testing, security testing, API testing, mobile application testing, and AI-driven testing tools. Key responsibilities include leading design and implementation of a comprehensive QA transformation roadmap, driving innovation with industry best practices and emerging QA technologies, architecting and implementing scalable test automation frameworks, and mentoring the QA team. The candidate should have 12+ years of QA experience, proven expertise in QA transformation initiatives, and hands-on experience with various automation tools, performance testing tools, security testing tools, API testing tools, mobile testing tools, and AI-driven testing tools.

IT Technician

Company: CHAMPRO

Location: Other US Location

Posted Jan 22, 2025

Champro®, a 30+ year old privately-owned sporting goods and apparel manufacturer, seeks an energetic IT Technician fluent in English for their La Vega, Dominican Republic location. The role involves providing technical support, installing hardware/software, troubleshooting, network/server infrastructure support, and regular equipment upgrades. The ideal candidate should have 2+ years of experience in computer/network support, strong analytical skills, and the ability to work independently. Fluency in English, both spoken and written, is essential due to the role's focus on supporting end-users in the United States. Technical requirements include knowledge of Windows 10/11, Office 2019/2021, Windows Server 2016/2019/2022, and experience with enterprise networking tools. An Associate or Bachelor's Degree in Computer Information Systems or equivalent is preferred.

Senior Test Architect

Company: McFadyen Digital

Location: Other US Location

Posted Jan 22, 2025

McFadyen Digital, a leading eCommerce marketplace solutions provider, is seeking an experienced Senior Test Architect. The ideal candidate will lead QA transformation initiatives, drive excellence in testing strategies, and bring expertise in automation, performance, security, API, and mobile application testing. The role involves designing a comprehensive QA transformation roadmap, implementing scalable test automation frameworks, and leveraging AI-driven tools for test case generation and defect prediction. The candidate should have 12+ years of QA experience, proven expertise in QA transformation, and hands-on experience with various testing tools. Strong problem-solving skills, communication abilities, and experience with Agile methodologies are required. McFadyen Digital values its employees and offers a world-class work culture across its US, Brazil, and India offices.

[Hybrid] HR Specialist 2 (14396-3)

Company: JND

Location: Other US Location

Posted Jan 22, 2025

The job posting is for an HR Specialist 2 position at Samsung in Ridgefield Park, NJ. The role requires a BABS MAMSMBA degree in Human Resources or a related field, along with 2+ years of relevant experience in HR technologies. Key responsibilities include operational support for HR Business Partner teams, managing workforce plans, and driving Samsung Culture Index participation. The ideal candidate should have strong Excel skills, data visualization abilities, and experience with HRIS tools like Workday. Other required skills include problem-solving, communication, and project management abilities. The position offers benefits such as medical insurance, 401k with company match, and opportunities for career advancement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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