Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Senior Account Executive

Company: Freshworks

Location: Other US Location

Posted Jan 20, 2025

Freshworks, a cloud-based AI-powered software company founded in Chennai in 2010, is seeking an experienced Outbound Sales Representative. The role involves generating new business opportunities, prospecting potential customers, and driving sales end-to-end. Key responsibilities include prospecting and lead generation, outbound outreach, market research, lead qualification, sales outreach strategy, cross-functional collaboration, maintaining CRM, achieving targets, and continuous learning. The ideal candidate should have 38+ years of outbound sales experience, preferably in SaaS or technology sales, with a proven track record in cold calling, email outreach, and social selling. Freshworks offers a competitive salary, comprehensive benefits, career growth opportunities, and a collaborative team culture.

Commercial New Business Account Executive

Company: monday.com

Location: Other US Location

Posted Jan 20, 2025

monday.com is seeking an Account Executive with 2+ years of sales experience in a closing role at a SaaS company, preferably in the project management and work collaboration space. The role involves managing the full sales cycle, understanding the company's solution, and connecting it to customer ROI. The candidate should be familiar with generating pipeline, outbound strategy, and solution selling. Strong communication, negotiation, and time management skills are required. A BABS degree or equivalent relevant work experience is preferred.

Senior Account Manager - Partners

Company: monday.com

Location: Other US Location

Posted Jan 20, 2025

Monday.com is seeking a Senior Account Manager for EMEA, based in London. The role involves managing high-profile partners, developing account management capabilities, and driving multimillion-dollar performance. The ideal candidate should have at least 4 years of SaaS sales experience, proven SaaS Account Management skills, native French or German language skills, and experience in enterprise sales and channel partner management. The role requires strong sales, negotiation, and communication skills, as well as the ability to manage projects from start to finish.

Senior Associate, Revenue Accounting

Company: Checkout.com

Location: Other US Location

Posted Jan 20, 2025

Checkout.com, a leading fintech company, is seeking a qualified chartered accountant for a diverse role in the Revenue Accounting finance team. The role involves supporting monthly net revenue reporting, preparing balance sheet reconciliations, and acting as a liaison for audit-related activities. The ideal candidate should have at least 4 years of post-qualification experience, strong accounting skills, and practical GAAP knowledge. The company values diversity, inclusivity, and offers a fast-paced, dynamic work environment.

Corporate Accounting Manager

Company: Xero

Location: Other US Location

Posted Jan 20, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The Corporate Accounting Manager role involves managing verification processes, driving efficiencies in account payable processes, and supporting statutory compliance responsibilities. The ideal candidate should have 7+ years of accounting experience, be CA qualified, proficient in ERP systems, and possess strong problem-solving skills. Xero offers generous leave, wellbeing programs, and a supportive work environment.

Manager, Account Management

Company: Checkout.com

Location: Other US Location

Posted Jan 20, 2025

Checkout.com is seeking a strategic and driven Account Manager to nurture relationships with enterprise merchants. The ideal candidate will be an independent, hardworking individual with extensive experience in B2B account management, FinTech, or payments industry. They will craft merchant-specific account development plans, build high-touch relationships, and deliver expertise to merchants. The role involves understanding Checkout.com's products, services, and partner networks to meet merchant needs and collaborating with various teams to ensure an outstanding merchant experience.

Senior Analyst - Deals Desk (US shift)

Company: Freshworks

Location: Other US Location

Posted Jan 20, 2025

Freshworks, a global company headquartered in San Mateo, California, offers affordable, quick-to-implement software for customer and employee experience. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshchat, and Neo. The company is recognized by global press and has won awards for its products. The Go-to-Market team, the fastest-growing function, seeks a Senior Deals Desk Analyst to drive comprehensive deal reviews, support revenue objectives, and provide sales guidance. The role requires a Bachelor's degree, 4+ years of experience in deal desk finance, business analysis, sales ops, or order to cash, and excellent communication skills. Freshworks is committed to diversity and equal opportunity.

Senior Consultant, Strategy & Operations (People Team)

Company: Xero

Location: Other US Location

Posted Jan 20, 2025

Xero is a user-friendly platform that aids small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, their advisors, and communities worldwide. The role involves developing and operationalizing Xero's people strategy, delivering data-driven insights, collaborating with cross-functional teams, optimizing processes, engaging stakeholders, and building capabilities within the PX team. The ideal candidate should have 3+ years of consulting or HR experience, strong data analysis skills, process improvement abilities, collaboration and change management skills, and excellent communication abilities.

Administrative Assistant - Brazil

Company: Gogo Business Aviation

Location: Other US Location

Posted Jan 20, 2025

The Satcom Direct Comunicações LTDA Administrative Assistant role involves supporting general administrative operations, handling incoming calls, managing office supplies, drafting contracts, assisting in procurement processes, and providing logistical support for events. The ideal candidate should have a degree in Business Administration, 3+ years of administrative experience, and be able to lift up to 25 pounds. They must be located in or near São Paulo, Brazil, and eligible to legally work there. Required skills include initiative, organization, creativity, professionalism, dependability, cooperation, confidentiality, thoroughness, and enthusiasm. Strong time management and organizational skills are necessary, along with proficiency in Microsoft Office Suite. The role offers a competitive base pay, a target annual short-term incentive bonus plan, and eligibility for an incentive stock program. Gogo is committed to equal opportunity and considers all qualified candidates regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.

Senior Account Manager

Company: Xero

Location: Other US Location

Posted Jan 20, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. As a Senior Account Manager, you will manage and grow relationships with large and mid-tier accounting partners, driving their digital strategy and supporting client migration to the Xero platform. The role involves extensive field-based work, forming strong relationships, and delivering Xero partner events. The ideal candidate will have experience in account management, partner success, consultative sales, or a related field, with a proven sales track record, strong interpersonal skills, and a data-driven mindset. Xero offers generous benefits, including flexible working, career development, and a supportive work environment.

Field Support Engineer - Brazil

Company: Gogo Business Aviation

Location: Other US Location

Posted Jan 20, 2025

Satcom Direct Comunicações LTDA is seeking a Field Support Engineer to join their Technical Support team. The role involves providing technical support to customers and dealers, conducting training, and troubleshooting IP and telephony networks. The ideal candidate should have a degree in Technology, Network Management, Computer Science, or IoT, with 1+ years of technical support experience. Fluency in English and basic Spanish is required. The role involves travel to locations across South America and collaboration with the sales team. The company offers competitive benefits and an incentive stock program.

Analyst II, Underwriting

Company: Checkout.com

Location: Other US Location

Posted Jan 20, 2025

Checkoutcom, a leading fintech company, is seeking a skilled Underwriting Analyst II to join their London team. The role involves assessing and underwriting enterprise customer applications, particularly complex and high-value merchants. The ideal candidate should have 4+ years of experience in merchant underwriting, credit analysis, or a similar role within the payments industry. They should be proficient in analyzing business models, assessing credit risk exposure, and understanding financial statements. Excellent communication skills and familiarity with CDD, KYC, and KYB regulations are required. The company values diversity, inclusivity, and equal opportunities, and offers a supportive team environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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