Customer Success Jobs in Remote

277,193 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Designer/Researcher (Salesforce)

Company: Nava

Location: Remote

Posted Feb 01, 2025

Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, aiming to restore trust between people and public institutions. Nava is currently seeking a DesignerResearcher to collaborate on building case management workflows using Salesforce for government services. The role involves applying a service design mindset, conducting user research, collaborating with cross-disciplinary teams, and maintaining open communication with clients and government stakeholders. Required skills include at least two years of experience as a designer or researcher, Salesforce experience, research expertise, cross-disciplinary collaboration, systems thinking, adaptability, excellent communication skills, resourcefulness, and empathy. Nava offers competitive benefits, generous time off, annual discretionary bonuses, parental leave, employee wellness programs, virtual doctor visits, fertility support, sabbatical leave, 401k contributions, flexible work arrangements, home office setup, utilities reimbursement, learning and development, tuition and professional development budget, equity stock options, employee referral program, commuter benefits, insurance coverage, and an inclusive culture. The position is fully remote for residents of certain states.

Guru Field Representative - Nashville

Company: Brooks Running

Location: Remote

Posted Feb 01, 2025

Brooks is a company that values movement and creates gear and experiences to enhance the runner's lifestyle. They are committed to a culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. The Brooks Guru role involves leading field support strategy, increasing market share, and amplifying Brooks' product leadership. The ideal candidate should have a BA/BS degree, 1+ years of marketing/sales/retail experience, and outdoor sports/athletic industry experience. They should be highly motivated, have strong interpersonal skills, and be able to understand the sport of running and empathize with runners. Brooks offers a robust benefits package, including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution FSA, family and fertility assistance, 401K Savings Plan, and more. They celebrate diversity and equity, and are committed to creating an inclusive environment.

Product Marketing Manager

Company: Second Front Systems

Location: Remote

Posted Feb 01, 2025

Second Front Systems, a rapidly growing and innovative company in technology and national security, is seeking a skilled Product Marketing Manager. The ideal candidate will have a strong technical background, excellent communication skills, and experience in SaaS, DevSecOps, and product-led growth strategies. They will develop a comprehensive product marketing strategy, manage product launches, and collaborate with cross-functional teams. The company offers competitive benefits, including a full-time role, healthcare coverage, 401k, wellness perks, equity incentive, and flexible paid time off.

Customer Success Representative, REI

Company: Kalibri Labs

Location: Remote

Posted Feb 01, 2025

Kalibri Labs, a growing hospitality SaaS company, is seeking a Customer Success Representative. The role involves client support, email ticket monitoring, and response, creation of fulfillment requests, client onboarding and training, weekly internal reporting, and day-to-day account management. The ideal candidate should have excellent problem-solving and analytical skills, strong communication abilities, and proficiency in Microsoft Excel and Word. Bonus points for prior knowledge in business intelligence tools and project management tools. Kalibri Labs is committed to fostering an inclusive and diverse work environment.

Cloud Network Engineer

Company: Trumid

Location: Remote

Posted Feb 01, 2025

Trumid, a leading fintech company founded in 2014, is seeking a Cloud Engineer to join its growing team. The role involves designing, implementing, and operating networking solutions across multiple cloud providers, ensuring seamless integration and optimal performance. The ideal candidate should have 7+ years of hands-on experience managing large-scale networks, including physical on-prem devices and their virtualized counterparts in one or more public cloud providers. The company offers competitive compensation, remote work, and a collaborative company culture.

Accelerator Partner Success Manager

Company: Aptos Labs

Location: Remote

Posted Feb 01, 2025

Aptos, a people-first blockchain, is launching a hands-on accelerator program to support high-potential projects in the Web3 ecosystem. The Partner Success Manager (PSM) will act as the primary advocate, advisor, and connector for these projects, ensuring they leverage program resources, identify key needs, and navigate technical, marketing, and strategic challenges. The ideal candidate should have 4+ years of partnership management, client success, or venture capital experience, preferably within Web3, blockchain, or high-growth tech startups. Familiarity with smart contract platforms, DeFi, NFTs, and the crypto market is required. Aptos offers comprehensive benefits, including 100% insurance premium coverage, flexible vacation time, competitive salary, equity RSUs, 401k matching, and protocol token grants.

Accelerator Technical Program Manager

Company: Aptos Labs

Location: Remote

Posted Feb 01, 2025

Aptos, a people-first blockchain, is launching a hands-on accelerator program to support high-potential projects in the Web3 ecosystem. The Technical Program Manager (TPM) will drive end-to-end technical execution for accelerator projects, ensuring they are built on a strong technical foundation and ready for launch. The TPM will work closely with engineering teams, accelerator founders, and cross-functional stakeholders to address technical challenges, optimize technical roadmaps, and align projects with Aptos' high-performance infrastructure.

Cloud Network Engineer

Company: Trumid

Location: Remote

Posted Feb 01, 2025

Trumid, a leading fintech company founded in 2014, is seeking a Cloud Engineer to join its growing team. The role involves designing, implementing, and operating networking solutions across multiple cloud providers, ensuring seamless integration and optimal performance. The ideal candidate should have 7+ years of hands-on experience managing large-scale networks, including physical on-prem devices and their virtualized counterparts in one or more public cloud providers. The company offers competitive compensation, remote work, and a collaborative company culture.

National Account Manager | PMO Director

Company: Centric Software

Location: Remote

Posted Feb 01, 2025

Centric Software is seeking a PMO Director for North America to oversee key customer accounts, ensure successful C8 PLM implementation projects, and lead PMO Transformation initiatives. The role offers flexibility, strong autonomy, and the opportunity to contribute to a growing company. Qualifications include 10+ years of experience in project or PMO management, a track record of successful software implementations, and PMP certification. Familiarity with Jira, Confluence, and agile methodologies is preferred.

Cloud Architect

Company: Planet Technologies

Location: Remote

Posted Feb 01, 2025

Planet Technologies, a leading Microsoft services provider to the public sector, is seeking a highly motivated Cloud Architect. The role involves designing and deploying hybrid cloud solutions across Microsoft Azure and AWS, ensuring solutions meet rigorous security standards. The ideal candidate should have a Bachelor's degree in a related technology field or 10 years of experience in cloud and hybrid solutions, with experience in compliance standards like NIST 800171. Preferred certifications include Microsoft Azure Solutions Architect, AWS Certified Solutions Architect, CISSP, CISM, CCSP, CIPP, CISA, and PMP. The company offers competitive salaries ranging from $140,000 to $225,000, with various factors impacting the final pay. Planet Technologies is an equal opportunity employer and does not discriminate based on race, age, gender, religious or political beliefs, national origin, disability, sexual orientation, protected veteran status, or any characteristic protected by law.

Supply Chain Compliance Program Manager

Company: Palo Alto Networks

Location: Remote

Posted Feb 01, 2025

Palo Alto Networks is seeking a Supply Chain Compliance Manager to drive compliance programs within the supply chain, focusing on ensuring products meet regulatory requirements. The role involves staying current with global regulations, conducting gap assessments, and ensuring compliance with standards like PFAS, TSCA, RoHS, and REACH. The manager will oversee accurate reporting of supply chain compliance data and coordinate responses to customer and distributor inquiries. The ideal candidate will have a minimum of 5 years of experience in supply chain regulatory compliance, in-depth knowledge of global regulations, and experience leading cross-functional teams to drive compliance initiatives across global supply chains.

VBC Technology Solutions Program Lead

Company: Privia Health

Location: Remote

Posted Feb 01, 2025

Privia Health is hiring a Program Lead to develop and manage business capabilities for practices transitioning to value-based care. The ideal candidate should have a strong foundation in healthcare data analytics, a consultant's mindset, and experience with EHRs. The role involves cross-functional collaboration, data exchange management, identity management, and continuous improvement. The salary range is $96,000 - $120,000, with additional benefits and bonuses. Privia Health values diversity and inclusivity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages