Customer Success Jobs in Remote

277,193 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Principal AI Engineer

Company: Figure

Location: Remote

Posted Jan 31, 2025

Figure, a leading financial services company, is revolutionizing the industry with its innovative technology platform. The company's flagship product is the largest nonbank HELOC in America, and they are expanding their offerings with new consumer lending products and a capital markets ecosystem. Figure has a strong team of over 450 employees who have originated $11+ billion in loan volume, and they have raised $469 million from top investors. The AI Engineering team plays a crucial role in the company's operations, leveraging advanced AI techniques to streamline, automate, and optimize processes. The team is looking for experienced professionals with a strong background in NLP, ML, and consumer finance to join their ranks. The compensation package includes a competitive salary, quarterly bonuses, equity stock options, and comprehensive benefits.

Business Development Manager

Company: Halcyon

Location: Remote

Posted Jan 30, 2025

Halcyon, a cybersecurity company formed in 2021 by industry veterans, is seeking a Business Development Manager to lead a team of SDRs and BDRs. The role involves managing team performance, strategic planning, lead generation, and collaboration with sales and marketing teams. The ideal candidate should have 3+ years of experience in sales development or business development, preferably in the cybersecurity or tech industry, with a strong understanding of the ransomware threat landscape and B2B tech sales cycle. Halcyon offers comprehensive benefits, including healthcare, 401k, disability coverage, and flexible PTO. The base salary range is $90,000 - $150,000.

Sr. Advisor - US West Region - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 31, 2025

CDW, a Fortune 200 leader, is seeking a Sr Advisor for the USA West Region (CA, OR, WA, AZ). The role involves driving DV consulting growth, establishing strong partnerships with vendor partners, and maximizing DV Practice GP. The ideal candidate should have a Bachelor's degree in Computer Engineering, Computer Science, Management Information Systems, or Business Administration, with 10+ years in technology solutions presales and/or engineering. They should possess deep technical knowledge in Cloud, Cloud Native, Software Engineering, Data & Analytics, AI/ML, DevOps Consulting services, and excellent communication skills. The role offers a pay range of $64,286 - $90,000, an annual bonus target of 66.67%, and a culture that values diverse perspectives and teamwork.

Enterprise Implementation & Success Manager

Company: Nash

Location: Remote

Posted Jan 31, 2025

Nash, a Silicon Valley-based company founded in 2021, offers advanced last-mile logistics solutions to global enterprises. The company's SaaS platform streamlines and scales delivery operations. Nash is seeking an Enterprise Implementation & Success Manager to drive customer satisfaction, adoption, and growth. Key responsibilities include managing customer relationships, scoping and implementing solutions, leveraging logistics expertise, driving customer growth, and reporting on performance metrics. The ideal candidate will have deep technical expertise, a proven commercial track record, excellent communication skills, and logistics experience. Nash offers a competitive compensation package, flexible work arrangements, and a commitment to diversity and inclusion.

Software Engineer, Machine Learning

Company: Hungryroot

Location: Remote

Posted Jan 31, 2025

Hungryroot is a distributed team offering a partner in healthy living, recommending nutritious groceries, easy recipes, and essential supplements. They are seeking a Software Engineer to join their growing Data Science team, responsible for designing, building, and maintaining backend systems for personalized recommendations and model-driven solutions. The role involves collaborating with data scientists and operations researchers, ensuring system reliability, and contributing to code quality. The company offers remote work, equity, unlimited vacation, and comprehensive benefits.

Business Development Manager, Specialty Transportation

Company: HopSkipDrive

Location: Remote

Posted Jan 31, 2025

HopSkipDrive, a technology company founded by three moms, is seeking a Business Development Manager for Specialty Transportation. The role involves strategic business development, partnership management, and building a network of transportation provider partners. The company has facilitated over 33 million rides and operates across 13 states. The ideal candidate is entrepreneurial, innovative, resilient, and has 5+ years of experience in business development or strategic partnership roles, preferably within the transportation, mobility, or logistics sectors.

Digital Media Lead, Programmatic (100% Remote, Anywhere in the USA)

Company: GOBankingRates

Location: Remote

Posted Jan 31, 2025

GOBankingRates is hiring a Digital Media Lead Programmatic to develop, execute, and optimize programmatic campaigns for their growing Credit Card Vertical. The role involves managing monthly ad spend over $250k, leveraging technical solutions for audience targeting and optimization, and communicating results to the team. Benefits include a competitive salary, remote work options, student loan support, and comprehensive health insurance plans.

Staff Engineer

Company: Healthie

Location: Remote

Posted Jan 31, 2025

Healthie is hiring a Staff Engineer to lead the development of new products, focusing on building scalable, reliable systems. The role involves collaborating with cross-functional teams, mentoring engineers, and driving innovation in healthcare technology. The ideal candidate has 8+ years of experience in software engineering, with a focus on AI/ML technologies, and expertise in the specified tech stack. The position is full-time remote in the US, with a salary range of $197,000 - $227,000.

Sr. Data Product Manager

Company: Niche

Location: Remote

Posted Jan 31, 2025

Niche is seeking a Senior Data Product Manager with extensive experience in data product management, business strategy, and data product development. The role involves strategic vision, roadmap development, user advocacy, collaboration, and a data-driven approach. The ideal candidate will have a strong understanding of user personas, data science, ML, and analytics. They will work closely with various teams to translate their needs into clear requirements and drive successful product implementation. The company offers a competitive compensation package, flexible work environment, and a comprehensive benefits program.

Software Engineer, Machine Learning

Company: Hungryroot

Location: Remote

Posted Jan 31, 2025

Hungryroot is a distributed team offering a remote-first work environment, providing nutritious groceries, easy recipes, and essential supplements. They are seeking a Software Engineer to join their Data Science team, responsible for designing, building, and maintaining backend systems for personalized recommendations and model-driven solutions. The role involves collaborating with data scientists and operations researchers, ensuring system reliability, and contributing to code quality. Qualifications include 3+ years of backend engineering experience, strong programming skills in Python and C++, and knowledge in backend system design.

Data Engineer

Company: Hometap

Location: Remote

Posted Jan 31, 2025

Hometap is a collaborative and innovative company in the fintech space, offering a home equity investment product that allows homeowners to access their home equity without taking on debt. They provide competitive compensation, healthcare coverage, unlimited PTO, and a strong company culture. Hometap is seeking a skilled Data Engineer to design, implement, and maintain their data infrastructure, ensuring accurate and efficient data processing and analysis. The company values diversity and equal opportunity employment.

Back-end Engineer

Company: Blocknative

Location: Remote

Posted Jan 31, 2025

Blocknative, founded in 2018, offers a Transaction Observability platform that democratizes access to prechain data, enhancing web3 user experiences and enabling MEV value recirculation. The company collaborates with forward-thinking projects like Lido, MetaMask, imToken, Curve, Balancer, Ethereum Foundation, and Polygon Foundation. Blocknative is seeking an experienced engineer to join their team, develop blockchain expertise, and contribute to product design, development, and customer support. The role involves working closely with the CTO and Product Managers, designing and implementing backend systems, and guiding the company's product and development roadmap.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages