Customer Success Jobs in Remote

277,193 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Product Manager (Student Information System/SIS)

Company: Follett Software

Location: Remote

Posted Jan 30, 2025

Follett Software is seeking a Senior Product Manager with extensive experience in Student Information Systems (SIS) to lead the development and execution of their Aspen SIS. The role involves managing the product lifecycle, driving innovation, delivering data-driven insights, collaborating with cross-functional teams, communicating effectively, and driving measurable impact. The ideal candidate should have a deep understanding of K12 education systems, be a strategic thinker, collaborative leader, customer-focused, and an excellent communicator. This remote position is open to US-based candidates only.

Session Lead (External Contractor) - Cloud Data engineering AWS Session lead(India)

Company: Udacity

Location: Remote

Posted Jan 30, 2025

Udacity is a global organization offering online learning platforms for corporate technical training in fields like AI, ML, Data Science, and more. They are seeking Session Leads, industry professionals with 2+ years of experience in Python, SQL, Cloud Fundamentals, and more. The role involves managing weekly sessions, creating agendas, coordinating with students and the Udacity team, and solving technical questions. Udacity values diversity and encourages applications from all communities and backgrounds.

Manager, Market Readiness

Company: Oscar Health

Location: Remote

Posted Jan 30, 2025

Oscar Health is hiring a Manager Market Readiness to lead program implementation and drive operational improvements. The role involves organizing daily activities, identifying program strategy optimizations, and ensuring program success. The candidate should have 4+ years of program and project management in the health insurance space, and experience in change management and process improvement. The role is based in New York City, Tempe, or Los Angeles, with remote work options. The base pay ranges from $97,200 to $135,450 per year, depending on the location. Oscar Health values diversity and equal opportunity employment.

Manager, IT Engineering

Company: Pathward

Location: Remote

Posted Jan 30, 2025

Pathward is a hybrid remote-office company dedicated to growing talent anywhere, with onsite locations in Sioux Falls, Scottsdale, Troy, Franklin, and Dallas. They are a financial empowerment company working with innovators to increase financial availability, choice, and opportunity for all. Pathward is seeking a leader for their IT Engineering team, responsible for guiding, coaching, and mentoring team members, ensuring self-directed execution, and promoting an Agile organization. The role involves career counseling, performance evaluation, and fostering a culture of accountability, autonomy, and empowerment. The ideal candidate should have a Bachelor's degree, 5+ years of experience, and expertise in managing commercial off-the-shelf software platforms, AWS development, and platform/system integration. Pathward offers a competitive salary range, comprehensive benefits, and a commitment to diversity and inclusion.

Technical Sales Engineer - US West

Company: Nozomi Networks

Location: Remote

Posted Jan 30, 2025

Nozomi Networks is hiring a Sales Engineer to support customers and partners during presales, sales, and postsales activities. The role involves working closely with the Sales team, qualifying sales opportunities, presenting solutions, and gathering customer requirements. The ideal candidate should have proven experience in customer-facing roles, a solid understanding of complex networks and protocols, and experience in Cyber Security. Nozomi Networks offers competitive compensation, benefits, and a global benefits package. The company is committed to diversity, inclusion, and belonging.

Shopify E-Commerce Engineer

Company: Koalafi

Location: Remote

Posted Jan 30, 2025

Koalafi is seeking a skilled Shopify Engineer to design, develop, and maintain a custom Shopify payment extension. The ideal candidate should have 3+ years of ecommerce development experience, strong knowledge of Shopify's platform, Liquid templating language, and Shopify APIs. They should also be proficient in JavaScript, HTML5, CSS3, and Reactjs or Vuejs. The role involves designing and developing the Shopify payment extension, managing the Koalafi-Shopify relationship, collaborating with cross-functional teams, working on API integrations, providing technical support, and writing automated tests. Koalafi offers a culture of innovation, trust, and ownership, with competitive compensation and benefits packages.

People Operations Generalist

Company: Pulley

Location: Remote

Posted Jan 30, 2025

Pulley is a company that aims to simplify the process of starting a company by providing cap table management tools. They believe in the success of founder-led companies and are looking for passionate, execution-focused individuals to join their high-performing team. Pulley has experienced rapid growth, attracting over 3000 customers including unicorns like Clubhouse, Birdie, and Coda, within their first year of product launch. Their trajectory is supported by top investors such as Founders Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, and Elad Gil. They are currently seeking a People Operations Generalist to manage HR strategies, ensure compliance, and support employee development. Pulley values first principles thinking, shipping and iterating, bold honesty, aggressive consideration, and a default yes approach. They offer competitive benefits including health insurance, unlimited PTO, and a 401k match.

National Account Manager, Albertsons

Company: Vital Farms

Location: Remote

Posted Jan 30, 2025

Vital Farms is seeking a data-driven National Account Manager for Albertsons Companies Inc. The role involves achieving sales objectives, developing brand strategies, and building relationships with customers. The ideal candidate should have a Bachelor's degree, 7+ years of CPG sales experience, and expertise in trade management and promotional planning. The position is remote, with a preference for candidates located in major Central metropolitan areas. Vital Farms offers competitive pay, benefits, and opportunities for professional growth.

Director Legal, Commercial & Product

Company: HopSkipDrive

Location: Remote

Posted Jan 30, 2025

HopSkipDrive is a technology company that provides safe, equitable, and caring transportation solutions. Founded by three moms, it has facilitated over 33 million rides across 13 states. The Legal team is seeking a seasoned attorney with 10+ years of in-house legal experience, particularly in the tech sector, to manage the contract lifecycle, negotiate terms, and lead teams. The role offers equity, flexible benefits, and the opportunity to work for a VC-backed company in a rapidly growing market.

Director, Internal Communications

Company: Upwork

Location: Remote

Posted Jan 30, 2025

Upwork, a global work marketplace, is seeking a strategic Director of Internal Communications. The role involves developing and executing a forward-thinking internal communication strategy, leading corporate internal communications, and managing the Internal Comms team. The ideal candidate should have excellent communication skills, experience in scaling organizations, and a proven track record in building and leading teams. Upwork offers a competitive salary range of $158,000 to $249,500 USD, along with benefits and a vibrant, inclusive culture.

Senior Manager, Marketing Analytics

Company: Hungryroot

Location: Remote

Posted Jan 30, 2025

Hungryroot is a distributed team offering a partner in healthy living, delivering nutritious groceries, easy recipes, and essential supplements. They are seeking a Senior Manager Marketing Analytics to build and scale the function, focusing on acquisition and retention with forecasting, spend allocation, optimization, campaign performance, LTV predictions, multichannel attribution, and data-driven customer insights. The ideal candidate should have extensive experience in marketing analytics, a passion for data, strong technical aptitude, and the ability to thrive in a fast-paced environment.

Nutanix VDI SME

Company: New Era Technology

Location: Remote

Posted Jan 30, 2025

New Era Technology is seeking an experienced Nutanix Expert with a strong background in large-scale deployments and expertise in running Citrix environments. The ideal candidate will provide strategic guidance, lead design and architecture of scalable and secure Nutanix solutions, and implement and optimize Nutanix environments for running virtual desktop workloads. The role involves collaborating with project teams, developing advanced automation strategies, and acting as a subject matter expert in implementing advanced security measures. The company offers a team-oriented culture, continuous training, and competitive benefits. The pay range for this position is $95-$98 USD.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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