Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Software Engineer

Company: Cloudbeds

Location: Remote

Posted Dec 05, 2025

The job posting is for a Senior Software Engineer position at Cloudbeds, a company on a mission to power every property in the world. The role involves designing and delivering core features for customers, working with the Product team and other engineers to deliver high-scale, performant features rapidly. The ideal candidate should have experience with PHP or Java, relational databases, event-driven microservices, REST APIs, and secure software engineering concerns. The company values teamwork, time management, and data-driven decision-making.

AI Architect

Company: Daxko

Location: Remote

Posted Dec 05, 2025

Daxko is a company that focuses on powering wellness to improve lives by providing solutions for health and wellness facilities. They are seeking an AI Architect to define their vision, lead architectural strategy, and integrate AI into their products and platforms. The role involves setting the companywide AI architecture blueprint, establishing best practices, driving strategy, enabling reusability, collaborating with cross-functional teams, championing governance, innovating, educating, and representing the company externally.

AI Social Content Creator (ADHD)

Company: Inflow

Location: Remote

Posted Dec 05, 2025

Inflow is an ADHD management app that provides expert-led learning, practical tools, and community support to help people with ADHD thrive. The company is ambitious, values logic and honesty, and is looking for a creative AI-native content creator based in Spain or Portugal to scale impactful ADHD content across social media platforms.

Sr. Technical Success Architect

Company: Platform Science

Location: Remote

Posted Dec 05, 2025

Platform Science is an open IoT platform that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They are seeking a Senior Technical Success Architect who will serve as a technical champion and strategic compliance advisor for customers, working closely with Customer Success and Account Management teams. The role requires 7+ years of experience in SaaS, subject matter expertise in regulatory and technical areas, and strong communication and stakeholder management skills.

Data Scientist

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is seeking a Data Scientist to develop machine learning models for real-time decision making and actionable insights.

Linux Devices Software Engineer

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is hiring engineers for various roles working on low-level system technology for autonomous devices. They focus on Ubuntu, Ubuntu Core, and open source solutions for embedded environments. The company values technical leadership, collaboration, and community engagement.

Manager - Strategy & Analytics

Company: Influential

Location: Remote

Posted Dec 05, 2025

Influential is seeking a Manager Strategy & Analytics to drive influencer marketing initiatives for luxury beauty clients. The role involves developing data-driven strategies, presenting insights to clients, optimizing campaigns, and providing business justifications for investments. The ideal candidate has 5+ years of agency experience, knowledge of social platforms, proficiency in influencer marketing platforms, and strong analytical and communication skills.

Staff Engineer - Development Lifecycle

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is seeking a leader to make Ubuntu the best choice for mission-critical systems in highly regulated industries like automotive, aerospace, and industrial robotics. The role involves transforming complex demands into engineering excellence, leading teams, defining quality standards, and establishing strategic relations with external partners.

Senior Product Marketing Manager - Inky

Company: Kraken

Location: Remote

Posted Dec 05, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Lead Product Marketing Manager role involves driving product marketing strategy, GTM execution, campaign leadership, lifecycle marketing, product positioning, cross-functional collaboration, performance measurement, and thought leadership.

Senior Growth Marketing Manager

Company: SuccessKPI Inc.

Location: Remote

Posted Dec 05, 2025

This job posting seeks a Senior Growth Marketing Manager to design and execute enterprise campaigns, collaborate with cross-functional teams, and optimize digital channels. The role emphasizes pipeline growth, data-driven strategies, and alignment with sales and customer success. The company highlights opportunities for career development, a dynamic culture, and working with industry experts.

Enterprise Project Manager

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team that meets in person a few times a year. Canonical is hiring an Enterprise Project Manager to ensure project success through owning, driving, communicating, and engaging stakeholders while managing risks.

Frontend Engineer

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is looking for talented individuals to join their high-performing, collaborative team and help scale efficiently.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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