Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Field Marketing & Experience Manager

Company: Cyderes

Location: Remote

Posted Dec 06, 2025

Cyderes is a cybersecurity company that specializes in building practical IAM exposure management and risk programs, stopping active threats fast with MDR, and providing AI-driven services. They are looking for a Field Marketing & Experience Manager to own the planning, design, and execution of in-person and virtual experiences that drive engagement, loyalty, and pipeline. The role requires a balance of creativity, operational excellence, and relationship management, working cross-functionally across Sales, Channel & Alliances, and Marketing.

People Ops Partner (German speaker)

Company: LI.FI

Location: Remote

Posted Dec 06, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a proactive and detail-oriented People Ops Partner to manage core HR processes, systems, and records.

Front End Software Engineer

Company: Tillster, Inc.

Location: Remote

Posted Dec 05, 2025

Tillster is a global leader in digital ordering and customer engagement solutions, offering a scalable platform for multiunit restaurants. They are seeking a Front End Software Engineer with Angular experience to develop and maintain a web-based ordering and payments system. The role involves collaborating with cross-functional teams and ensuring accessibility and responsiveness across devices.

Sales Manager

Company: Jacq Bennett Consulting

Location: Remote

Posted Dec 05, 2025

Rivet Education is seeking a strategic and entrepreneurial Sales Manager to lead the growth of their products and services in the K12 market. The role involves selling the Instructional Materials Implementation Dashboard, consulting services, and other products to school districts and state education leaders. The ideal candidate will have experience working with high-quality instructional materials in education leadership roles and a proven ability to translate educational needs into solutions.

Staff Software Engineer - GenAI Systems

Company: Airbnb

Location: Remote

Posted Dec 06, 2025

The Community Support Platform (CSP) at Airbnb is a critical system that empowers the company's global network of Community Support ambassadors to deliver exceptional customer service with high efficiency. The role focuses on integrating AI with support ambassadors' expertise to create significant product impact for internal and external customers. The position involves crafting AI prompts, implementing RAG, performing model finetuning, designing AI orchestration workflows, dataset engineering, and shaping innovative GenAI-based backend systems efficiently and at scale.

Claims Team Lead - Transportation (APD)

Company: Reserv

Location: Remote

Posted Dec 06, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a Team Lead with experience in commercial transportation claims, leadership, and technology to help build a tech-driven claims organization and improve efficiency.

Product Manager

Company: Unified

Location: Remote

Posted Dec 06, 2025

iHeartMedia is a leading broadcast media company undergoing a transformation into a multichannel platform. They offer a suite of advertising channels and are looking for a Product Manager to help create and enhance products. Unified is a company that provides business intelligence for social advertising and has a platform for optimizing investments.

Product Marketing Manager

Company: Fyorin

Location: Remote

Posted Dec 05, 2025

Fyorin is a financial operations and treasury management platform for international digital businesses. They are seeking a Product Marketing Manager to develop and execute marketing strategies, conduct market research, create buyer personas, and build relationships with industry influencers. The role offers opportunities for growth, a dynamic startup culture, and a supportive international team.

Customer Success - Strategic

Company: ElevenLabs

Location: Remote

Posted Dec 06, 2025

ElevenLabs is a leading audio AI company that has rapidly grown since its launch in 2023. With a valuation of $66 billion and $200 million ARR, the company aims to build the most important audio AI platform in the world, making information accessible in any voice, language, or sound. Their core offerings include the Creative Platform and Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.

Customer Support Specialist

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit optimization platform for ecommerce businesses, helping them succeed by finding extra profit through AB testing and personalization tools. The company is backed by top investors and is seeking a Customer Support Specialist to join their high-performing team.

Account Executive - Commercial

Company: Fortive

Location: Remote

Posted Dec 06, 2025

The text describes a sales role responsible for achieving sales goals and objectives across a defined geographic territory. The role requires 4+ years of SaaS sales experience, proven track record in meeting and exceeding annual sales goals, and the ability to develop deep knowledge of commercial facilities challenges. Collaboration with various teams and stakeholders is essential, along with the ability to navigate corporate structures and build satisfied customer base.

Marketing and Communications (SaaS) Working Student

Company: akirolabs

Location: Remote

Posted Dec 05, 2025

The text promotes akirolabs as an innovative ProcureTech platform with global recognition, emphasizing its mission to transform procurement through AI and sustainability. It highlights career opportunities with growth, mentorship, and a dynamic work culture while showcasing achievements like Gartner COOL VENDOR status.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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