Customer Success Jobs in Remote

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Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

VP, Investment Accounting Operations

Company: Fortitude Group

Location: Remote

Posted Jan 30, 2025

Fortitude Reinsurance Company Ltd is a leading provider of legacy reinsurance solutions, managing a general account of approximately $111 billion. The company, backed by The Carlyle Group and TampD Insurance Group, offers comprehensive transformational solutions for legacy Life & Annuity and P&C lines. Fortitude Re's leadership team has an average industry tenure of over 20 years, with a proven track record in managing complex legacy liabilities. The VP Investment Accounting Operations role involves managing the day-to-day operations of the Investment Accounting team, overseeing processes, and serving as the chief liaison for the primary investment accounting system provider. The ideal candidate should have a Bachelor's or Graduate degree in Accounting, Finance, or Economics, with CPA or equivalent certification, and a minimum of 10+ years of accounting experience, including 5+ years in investment accounting within the insurance reinsurance industry. The role offers a base salary range of $230,000 - $260,000 USD, with opportunities for bonuses and a generous benefits package.

Solution Architect – Azure Cloud Migration

Company: Gorilla Logic

Location: Remote

Posted Jan 30, 2025

Gorilla Logic is seeking an experienced Solution Architect with deep expertise in Azure cloud migration. The role involves 80% client-facing billable efforts and 20% internal non-billable contributions. Key responsibilities include cloud strategy and solution design, technical leadership and delivery, and sales and business development support. The ideal candidate should have 10+ years of experience in cloud engineering, proven expertise in Azure cloud migration, infrastructure as code, automation, and security best practices. Gorilla Logic offers remote work flexibility, impactful projects, continuous learning opportunities, a collaborative culture, and competitive benefits.

Sales Engineer (APAC)

Company: Aerospike

Location: Remote

Posted Jan 30, 2025

Aerospike, a leading real-time database provider, is seeking a sales engineer to assist in selling their products. The ideal candidate should have strong technical knowledge, excellent communication skills, and the ability to work under pressure. They will be responsible for preparing technical presentations, discussing customer needs, collaborating with sales teams, and generating sales leads. Linux experience, databases knowledge, and coding skills are required. Previous experience with Aerospike or similar databases is preferred. Aerospike is an equal opportunity employer.

Project Manager

Company: DISCO

Location: Remote

Posted Jan 30, 2025

DISCO Project Managers collaborate closely with clients to maximize their use of the DISCO product for eDiscovery and investigations. They serve as primary points of contact, managing client data throughout the eDiscovery lifecycle, and build strong relationships with clients. They communicate project milestones, design review workflows, and provide expert advice on best practices. They work with cross-functional teams to address challenges and contribute to the continuous improvement of DISCO's offerings. The role requires 5+ years of eDiscovery project management experience and working knowledge of industry-standard eDiscovery platforms. DISCO offers a competitive salary, RSUs, flexible PTO, and opportunities for growth in a company revolutionizing the legal industry.

Software Engineer (L2)

Company: Clipboard Health

Location: Remote

Posted Jan 30, 2025

Clipboard Health is a fast-growing Series C marketplace that connects healthcare facilities and professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent. The company is profitable since 2022, fills millions of shifts annually, and has a global remote team of 600+ people. As an L2 Software Engineer, you will own your code, shape the future, write scalable and performant code, develop reusable components, and collaborate with product managers and customers. The role is ideal for an early-career developer with big ambitions, comfortable with TypeScript, JavaScript, React, Node.js, and NestJS, and eager to grow alongside a high-impact company.

Enterprise Technical Account Manager

Company: Red Canary

Location: Remote

Posted Jan 30, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set new standards in the industry. The company values doing what's right for customers, being kind and authentic, delivering great quality, and being relentless. The Enterprise Technical Account Manager role involves acting as a technical liaison with enterprise customers, working closely with Sales and Customer Success, and driving innovation on the Red Canary platform. The role requires 3+ years of enterprise experience, strong understanding of technology and security products, and excellent communication skills. The targeted base salary is $100,200 - $120,000 per year, with additional benefits including 100 paid premiums, health and wellness programs, fertility benefits, flexible time off, paid parental leave, pre-tax plans, and a flexible work environment.

Senior Identity & Access Management Engineer (Remote)

Company: KBRA, LLC.

Location: Remote

Posted Jan 30, 2025

KBRA Holdings LLC is seeking a Senior Identity and Access Management Engineer for a fulltime remote position. The ideal candidate should have 5-7 years of cybersecurity, IAM, or IT administration experience. The role involves designing and managing a modern IAM program, collaborating with cybersecurity and technical teams, and ensuring rigorous security design principles are followed. The Senior IAM Engineer will also be responsible for crafting resilient and scalable identity strategies, driving adoption of IAM reference architecture, and communicating security posture to stakeholders. The anticipated annual base salary range is $140000 to $170000.

DBA

Company: Recharge

Location: Remote

Posted Jan 30, 2025

Recharge is a leading subscription platform for ecommerce brands, empowering them to manage subscriptions, create dynamic customer experiences, and evaluate business performance. They serve over 20,000 merchants and 100 million subscribers, including popular brands like Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie. Recharge is recognized by Deloitte's Technology Fast 500 and is a Great Place to Work Certified company. They are currently seeking a DBA with 4+ years of experience in database design and support, proficient in SQL, and familiar with cloud platforms like GCP, AWS, or Azure. The role involves supporting database efficiency, implementing new technologies, and working with a stack including GCP, Kubernetes, CloudSQL, MySQL, PostgreSQL, Snowflake, Fivetran, Terraform, Ansible, Docker, Nginx, Redis, Elasticsearch, Python, Flask, Jinja, ES6, Vue.js, Snowflake, Looker, and Matillion. The compensation range is competitive, with a hiring range of $112,000 - $140,000 in the US and $88,000 - $110,000 in Canada. Benefits include medical, dental, vision plans, retirement plan with employer contribution, flexible time off, paid parental leave, and remote life and merchant stipends.

Data Engineer

Company: Agero

Location: Remote

Posted Jan 30, 2025

Agero, a leading B2B whitelabel provider of digital driver assistance services, is seeking a Data Engineer to design, build, and maintain core data infrastructure. The role involves developing robust ETL pipelines, optimizing cloud costs, creating modern data architectures, applying data modeling techniques, writing efficient code, ensuring data quality, and working cross-functionally with data scientists and business stakeholders.

Sales Engineer (West Coast)

Company: Aerospike

Location: Remote

Posted Jan 30, 2025

Aerospike, a leading real-time database provider, is seeking a sales engineer to assist in selling their products and services. The ideal candidate should have extensive knowledge of technical products, excellent communication skills, and the ability to work under pressure. They will be responsible for preparing technical presentations, discussing equipment needs with customers, collaborating with sales teams, and generating high-quality sales leads. The role involves setting and achieving sales goals, training other sales team members, and providing customer support. Preferred skills include experience with databases like Aerospike, Yugabyte, CockroachDB, MongoDB, Cassandra, HBase, and knowledge of cloud platforms like AWS, Microsoft Azure, and Google Cloud. Strong coding skills in languages like Java, C++, Python, Go, etc., are also required.

Senior Software Engineer (Kotlin/Java)

Company: Zencoder

Location: Remote

Posted Jan 30, 2025

Zencoder is seeking a Senior Software Engineer to join their innovative team. The role involves developing AI-driven solutions, including tools for code generation, chat assistance, code completion, docstring creation, unit test generation, and code repair. The ideal candidate will have over 10 years of experience in developing high-quality backend solutions in Java or Kotlin, a strong understanding of programming languages and environments, and experience in DevOps principles and practices. The opportunity offers impact, growth potential, high talent density, equity participation, and flexibility. Zencoder is an equal opportunity employer committed to diversity and inclusivity.

Business Development Sales Manager

Company: brightwheel

Location: Remote

Posted Jan 30, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking an experienced Outbound Business Development Sales Manager to lead a team of BDRs, exceed sales goals, and create a positive team culture. The ideal candidate should have at least 2 years of BDR experience, phone-based cold calling experience, and a proven track record in managing and motivating sales teams.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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