Customer Success Jobs in Remote

277,193 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Payroll Consultant

Company: BPM LLP

Location: Remote

Posted Jan 30, 2025

The text describes a highly experienced and versatile payroll professional with expertise in various payroll systems. They enjoy processing ongoing payroll runs and diverse project work such as audits, reconciliations, testing, and process improvements. The individual is a strategic thinker, proactive problem solver, and effective communicator. They are seeking a role that allows them to use their experience and operational payroll knowledge to add value to client projects while maintaining a healthy work-life balance. BPM, the company in question, is a full-service accounting firm known for its people-centered culture, flexible work environment, and commitment to diversity and inclusion. They offer comprehensive assurance, tax, and consulting services globally.

Chief of Staff - Customer Experience (Remote-US)

Company: Nextech

Location: Remote

Posted Jan 30, 2025

Nextech is a leading specialty healthcare technology solutions provider. They are committed to hiring and retaining talent, offering competitive benefits and a comprehensive wellness program. The Chief of Staff - Customer Experience role is a pivotal position in their senior leadership team, focusing on strategic planning, project management, operational excellence, stakeholder alignment, team enablement, and special projects. The ideal candidate should have a Bachelor's degree, 8+ years of experience in product development, management, consulting, or operational leadership, preferably in healthcare tech. They should possess strong communication, problem-solving, and organizational skills, and have experience leading teams and fostering a culture of accountability and innovation.

Vice President, Application Services

Company: Model N

Location: Remote

Posted Jan 30, 2025

Model N, recently acquired by Vista Equity Partners, is seeking a Vice President of Application Services to lead a global team and drive growth, profitability, and world-class service delivery. The ideal candidate should have extensive experience in professional and managed services, leadership skills, and understanding of the life sciences industry. Key responsibilities include managing the Application Services line of business, driving sales and prospecting activities, and ensuring customer satisfaction.

Client Experience Manager

Company: BizLibrary

Location: Remote

Posted Jan 30, 2025

BizLibrary is seeking a Client Experience Manager with a background in education, client success, or consulting. The ideal candidate will have at least 3 years of experience, preferably in a high-growth SaaS environment. Key responsibilities include leading new client and product implementations, project planning, creating client-facing deliverables, and maintaining a positive client experience. BizLibrary offers competitive compensation, a strong company culture, and a mission to make the world a more compassionate and competent place. Benefits include flexible work arrangements, comprehensive insurance, and opportunities for professional development.

Sr. GRC Specialist, Information Security

Company: BHG Financial

Location: Remote

Posted Jan 30, 2025

BHG Financial is a growing, award-winning financial services company that focuses on productivity and transforming employees into business leaders. The company has a rich history, starting with a focus on the medical industry and expanding to serve high-earning professionals in various industries. BHG Financial is committed to providing innovative financial solutions, a hassle-free process, and personalized concierge service. The company is seeking a motivated and passionate GRC professional to coordinate and manage SOC 2 Type 2 audit engagements, support GRC strategies, and ensure compliance with various regulatory requirements. BHG Financial offers a supportive work environment, competitive benefits, and opportunities for professional growth.

Lead Product Designer

Company: Pearl

Location: Remote

Posted Jan 30, 2025

Pearl, a company specializing in AI solutions for dentistry, is seeking a Product Design Lead. The role involves driving design strategy, managing a team, and collaborating with various departments. The ideal candidate should have a strong background in designing workflow applications, be passionate about creating elegant and functional products, and have a curiosity for dentistry. Responsibilities include designing interfaces, creating wireframes, maintaining design systems, and collaborating in an agile environment. Qualifications include 8+ years of UI/UX design experience, a strong portfolio, understanding of graphic design principles, proficiency in Figma, and excellent communication skills.

Director, Mid-Market Sales (B2B Sales Experience Required)

Company: Expert Institute

Location: Remote

Posted Jan 30, 2025

Expert Institute, a leading expert consulting and insights platform established in 2010, is seeking a sales professional with 5-10 years of experience in B2B sales, preferably selling to law firms. The role involves driving new business, building relationships, and leveraging resources to close deals. The company offers a winning mindset, exceptional tools, and resources for trial attorneys, and a strong reputation in the industry.

Business Development Professional- All Levels

Company: RQM+

Location: Remote

Posted Jan 30, 2025

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They offer comprehensive services including clinical trials, lab services, and reimbursement support for medical devices, digital therapeutics, and diagnostics. With deep expertise in all clinical specialties, RQM+ works with 19 of the top 20 medical device manufacturers and seven of the top 10 IVD companies. They are expanding their impact in MedTech and are welcoming new commercial talent to drive strategic growth, manage client relationships, and deliver innovative solutions. The ideal candidate will have a proven sales background, strong communication and negotiation skills, and the ability to identify new business opportunities. Responsibilities include developing a strategic growth roadmap, responding to new client inquiries, meeting sales targets, conducting regular check-ins with clients, and collaborating with internal teams.

Head of Deal Desk

Company: HiBob

Location: Remote

Posted Jan 30, 2025

HiBob, a rapidly growing HR platform, is seeking a leader for its Deal Desk team. The role involves closing deals, managing pricing strategy, and leading a global team. The ideal candidate should have a finance or business degree, 8+ years of experience in deal desk or sales operations, and proficiency in Salesforce. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a flexible hybrid working model and various perks like social impact days, wellness benefits, and a dog-friendly environment.

Tech Support Specialist

Company: Rarible

Location: Remote

Posted Jan 30, 2025

Rarible is seeking a Tech Support Specialist to focus on B2C retail customers, ensuring they have the best possible experience. The role involves customer-centric support, building relationships, collaborating cross-functionally, creating and maintaining a knowledge base, identifying trends, and monitoring KPIs. The ideal candidate should have customer support experience, strong communication skills, Zendesk familiarity, FAQ and content moderation skills, data and KPI awareness, tech curiosity, and be a team player. Joining Rarible offers the opportunity to shape the future of NFTs and Web3, professional growth, a collaborative culture, meaningful impact, and wellbeing benefits.

Staff Software Engineer, AI

Company: GoodLeap

Location: Remote

Posted Jan 30, 2025

GoodLeap, a technology company specializing in financing and software for sustainable solutions, is seeking a highly experienced Staff Engineer with expertise in AI and Machine Learning. The role involves driving the architectural vision for the AI enterprise platform, ensuring scalability, reliability, and high performance. The ideal candidate will lead the design and development of large-scale mission-critical AI systems, provide technical leadership, and mentor engineers. Required skills include 8+ years of software engineering experience, expertise in AI/ML, and proficiency in Node.js, TypeScript, and Python. Bonus points for experience in FinTech or highly regulated industries.

Graphic Designer & Email Specialist, Powersports

Company: CSC Generation

Location: Remote

Posted Jan 30, 2025

MotoSport, a leading powersports retailer since 1999, is seeking a Graphic Designer & Email Specialist for its Powersports division. The role involves designing and executing email campaigns, collaborating with marketing teams, and utilizing email platforms. The ideal candidate should have 1+ years of Powersports industry experience, 3+ years of graphic design experience, and 2+ years of online retail experience. The position offers a comprehensive benefits package and the opportunity to work in a fast-paced, demanding environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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