Customer Success Jobs in Remote

277,379 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Research Scientist II

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Research Scientist to join their Health Economics and Outcomes Research team. The ideal candidate will have a degree in mental health research, health economics, or a related field, with a track record of peer-reviewed academic publications. They will be responsible for publishing high-impact research, developing study designs, and creating data products. Spring Health offers a competitive total rewards package, including stock options, benefits, and professional development opportunities.

Senior Product Designer, Member Experience

Company: Spring Health

Location: Remote

Posted Jan 27, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Senior Product Designer with a strong background in technology-driven organizations to integrate AI technology into their platforms. The ideal candidate will collaborate with cross-functional teams to create impactful and measurable improvements in member experience, maintain high system usability, and design accessible and inclusive products. The role offers a competitive salary range of $172,400 - $215,500, along with comprehensive benefits including health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Director, Kyndryl Consult Partner

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Jan 27, 2025

CRM/Marketing Operations Executive

Company: Reach plc

Location: Remote

Posted Jan 27, 2025

Reach Plc is seeking a CRM/Marketing Operations Executive for a fully remote UK-based role with occasional travel. The role involves supporting customer acquisition and growth across multiple channels, building templates and creating customer segments, designing automated customer journeys, managing customer data, and creating reports to measure campaign performance. The ideal candidate should have prior experience in push messaging and email marketing, strong spreadsheet skills, and a basic understanding of customer lifecycle principles. Reach Plc offers a competitive salary, pension scheme, 25 days holiday, family leave, wellbeing support, and career development opportunities.

VP of Community and Engagement

Company: HiBob

Location: Remote

Posted Jan 27, 2025

HiBob, a rapidly growing HR platform, is seeking a creative VP of Community and Engagement. The role involves cultivating relationships with HR professionals, expanding opportunities, and deepening connections. The ideal candidate should have a proven track record in developing and executing programs, strategic thinking, and team development skills. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and a commitment to diversity and inclusion.

Customer Education Technical Consultant

Company: GE Vernova

Location: Cairo, Egypt / Remote

Posted Jan 27, 2025

Cloud Engineer

Company: Q2

Location: Remote

Posted Jan 27, 2025

Q2 is a company that is passionate about its mission and employees. They deliver mobile banking solutions globally to over 22 million end users. The company invests in its employees' growth and development, offering learning opportunities, mentorship programs, and internal mobility. Q2 is seeking a Cloud Operations Engineer to transition their 22 million Online Banking users to the cloud via AWS. The role involves working on production systems, collaborating with teams, and providing analysis and solutions. The company offers a range of benefits including health and wellness programs, flexible time off, and career development opportunities. Q2 is committed to being a diverse and inclusive workforce, supporting various community organizations.

QA Engineer

Company: Passport Shipping

Location: Remote

Posted Jan 27, 2025

Passport is a company that empowers brands to expand globally through international shipping solutions. They offer a full-time position in Argentina, Chile, Peru, Georgia, Kyrgyzstan, Montenegro, or Serbia. The role involves enlarging the automated test base, creating datasets, applying manual testing skills, and working with load testing. The ideal candidate has 3+ years of QA experience, proficiency in English, and skills in test automation, scripting, manual testing, load testing, and coding. Passport provides competitive compensation, remote work, paid parental leave, team gatherings, learning opportunities, and a global team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages