Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 25, 2025

Direct Tax Manager

Company: CDW

Location: Remote

Posted Jan 25, 2025

Director, Distribution Partnerships

Company: GSTV

Location: Remote

Posted Jan 25, 2025

GSTV is committed to fostering an inclusive team culture and offers comprehensive benefits and flexible work arrangements. The Director of Distribution Partnerships will drive growth and strategic relationships with retailers, major oil companies, equipment manufacturers, and distributors. This role involves client relationship management, account growth, strategic planning, contract and proposal management, client satisfaction and support, team collaboration, sales reporting and forecasting, and other duties. The ideal candidate should have a strong sales background, excellent communication skills, organizational abilities, negotiation experience, and a results-oriented mindset. A bachelor's degree or equivalent experience is required, along with 35 years of experience in sales, account management, and client partnerships, preferably in the convenience and fuel industry.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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