Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Principal Business Systems Analyst

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 25, 2025

Staff Engineer (Fleet Performance)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 25, 2025

Performance Maintenance Specialist

Company: Waters

Location: Watertown, CT / Remote

Posted Jan 25, 2025

Sales Engineer – Cloud Data Warehouse, Data Engineering & AI - US Based - Remote

Company: Coenterprise

Location: Remote

Posted Jan 25, 2025

CoEnterprise, an award-winning B2B software and professional services company, is seeking a highly skilled Sales Engineer with expertise in cloud data warehousing, data engineering, and AI/ML. The role involves collaborating with the sales team to design scalable cloud data architectures, present tailored product demonstrations, and assist with RFPRFI responses. The ideal candidate should have strong experience with cloud data platforms, data engineering concepts, and AI/ML technologies. They should also possess excellent presentation, communication, and interpersonal skills, and have a customer-focused mindset.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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