Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Retail E-commerce Coordinator (Remote)

Company: Golden Hippo

Location: Remote

Posted Jan 24, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking a Remote Retail Ecommerce Coordinator. The role involves managing product shipments, monitoring customer feedback, and executing promotional campaigns. The ideal candidate will have 1+ years of eCommerce experience, strong analytical skills, and proficiency in Microsoft Office tools. Golden Hippo offers comprehensive benefits, including healthcare coverage, charity sponsorships, 401k matching, and professional development opportunities. The base salary range is $21-$28 plus potential annual and monthly KPI bonuses.

Operations Security Specialist

Company: Equinix, Inc

Location: Dallas, TX / Remote

Posted Jan 24, 2025

Channel Sales Executive - SEA-9799

Company: Coupa

Location: Singapore / Remote

Posted Jan 24, 2025

Physical Security Engineer

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Backend Developer

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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