Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Support Engineer (AMER)

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Support Engineer to join their distributed team. The role involves managing customer-facing cases, collaborating with various teams to build new features, and contributing to the codebase. The ideal candidate will have extensive Linux systems administration knowledge, experience with Git and CI/CD, and the ability to communicate complex technical topics. GitLab offers a flexible work environment, comprehensive benefits, and opportunities for growth and development.

Manager, Transportation

Company: US Foods

Location: Helena, MT / Remote

Posted Jan 24, 2025

US Foods is seeking a Manager, Transportation to lead a department culture focused on people, safety, service, and cost. The role involves managing personnel, ensuring safe and timely shipments, and driving efficient operations. Essential duties include championing safety, developing associates, overseeing performance, and maintaining DOT regulations. The ideal candidate should have at least three years of transportation experience, strong leadership skills, and a college degree is preferred.

Account Executive - Mid-Market (Ontario)

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Growth Specialist (Account Executive) to join the Direct sales team in Canada. The role involves identifying and closing deals with medium-sized businesses, positioning HubSpot's software and Inbound methodology, and managing a pipeline of leads. The ideal candidate should have 2+ years of quota carrying experience, full cycle sales experience, and a track record of overachievement. They should be consultative sellers, experienced in selling to C-level executives, and capable of closing complex deals. HubSpot values flexibility and connection, and offers a supportive company culture with opportunities for growth and development.

Senior IT Architect

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Kyndryl is seeking an Infrastructure Architect for a technical leadership role. The role involves understanding client needs, designing solutions, and leading implementation. The position offers opportunities for growth, learning, and certifications. Kyndryl values diversity and inclusivity, providing state-of-the-art resources and benefits. The ideal candidate should have a growth mindset, customer focus, and excellent communication skills.

Security Solutions Executive

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW is offering a Security Solutions Executive position with a competitive salary range of $115,200 to $148,000. The role involves selling security services and products, expanding CDW Security's customer base, and achieving revenue targets. The ideal candidate should have a Bachelor's degree, 10+ years of experience in security services, and mastery of at least seven security focus areas. Key responsibilities include developing strategies, cultivating relationships, and providing accurate sales pipeline updates. CDW is a leading technology solutions provider with a culture that values expertise, empowering leadership, and diverse perspectives.

Sales Representative (Remote)

Company: J. J. Keller & Associates, Inc.

Location: Allentown, PA / Remote

Posted Jan 24, 2025

J. J. Keller is seeking a motivated and experienced inside sales representative for a remote position. The ideal candidate will have at least 2 years of sales experience, preferably in a B2B outbound calling environment. Key responsibilities include proactive prospecting, identifying customer needs, and providing solutions. J. J. Keller offers a competitive compensation package, including an average first-year earning range of $53,000 to $70,000, a 40-hour workweek, 17 days of Paid Time Off, and comprehensive health benefits. The company culture is collaborative and prioritizes employee well-being and growth.

Product Specialist

Company: WEX

Location: Remote

Posted Jan 24, 2025

Payzer, a WEX Company, is seeking a Product Specialist for its PayzerCare Team. The role involves helping customers solve complex business problems using Payzerware, an end-to-end Field Service Management platform. Key responsibilities include assisting with software integration, capturing customer feedback, and identifying new product features. The ideal candidate is a bright, inquisitive, and tenacious problem solver with strong communication skills and a genuine interest in financial services and payment/field management technology. Previous experience in software support, Quickbooks, field management software, and the HVAC, Plumbing, or Electrical industry is highly valued. The base pay range is $21.00 - $27.00, with additional benefits including health insurance, retirement savings plan, and more.

Content Syndication Specialist

Company: Gamurs Group

Location: Remote

Posted Jan 24, 2025

The Content Syndication Specialist at GAMURS Group is a part-time role responsible for supporting the company's audience development and user growth strategies. The role involves establishing and managing syndication relationships and partnerships, serving as the primary point of contact with external syndication partners, and tracking and reporting the success of syndication efforts. The ideal candidate should have a college degree, preferably in publishing, content syndication, or content marketing, and at least one year of relevant experience. Strong communication, analytical, and relationship management skills are required.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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