Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Director of Engineering, Partnerships

Company: Greenlight Financial Technology

Location: Remote

Posted Jan 24, 2025

Greenlight, a leading family fintech company, is seeking an experienced Director of Engineering to lead its Partnerships engineering team. The role involves setting technical and strategic direction, managing multiple teams, driving engineering best practices, and ensuring the reliability and scalability of the core partner platform. The ideal candidate should have 15+ years of software development experience, with at least 5+ years managing teams, and experience in managing both backend and frontend platforms. Greenlight offers a competitive compensation package, including a discretionary performance bonus, equity rewards, and comprehensive benefits.

RVP, Sales, North Central

Company: Illumio

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Partner Account Manager

Company: AHEAD

Location: Remote

Posted Jan 24, 2025

AHEAD is a company that builds platforms for digital business, prioritizing a culture of belonging and equal opportunity. They are seeking a dynamic Partner Account Manager to drive sales strategy in key partnerships. The role involves sales strategy development, GTM alignment and execution, KPI tracking, content creation, sales enablement, data analysis, strategic deal involvement, MOU creation, deal reporting, sales support, and marketing collaboration. Qualifications include proven experience in partner account management, strong understanding of sales strategies, excellent communication skills, analytical mindset, and ability to manage multiple projects in a fast-paced environment. AHEAD values diversity and offers competitive benefits including medical, dental, vision insurance, 401k, paid holidays, time off, and parental leave.

Head of Technical Program Management, PaaS

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Atlassian is offering a remote position for a Head of TPM in the Pacific timezone. The role involves transforming and driving the PaaS strategy, leading a team of TPMs, and influencing technical decisions across the company. The ideal candidate should have 12+ years of experience in program leadership, people management, and translating customer/product requirements into technical requirements. The role requires driving adoption of the platform across Atlassian products and external partners, and hiring/enabling team members. The compensation is competitive, with base pay ranges varying by geographic zone in the US. Atlassian values diversity and inclusivity, and offers a variety of perks and benefits.

Workers Compensation Claims Technician - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 24, 2025

Liberty Mutual Insurance is seeking a Workers' Compensation Claims Technician with at least 3 years of experience. The role involves conducting investigations, setting up claims, determining the need for independent adjusters, evaluating claims for potential fraud, and negotiating settlements. The company offers a competitive salary range, benefits, and opportunities for growth. Candidates must reside within 50 miles of specified locations or be eligible for 100% remote work in California. Liberty Mutual values diversity, integrity, and hard work, providing a supportive work environment.

Product Counsel

Company: Vetcove

Location: Remote

Posted Jan 24, 2025

Vetcove, a rapidly growing eCommerce platform for veterinary supplies, is seeking a skilled Product Counsel. The ideal candidate will have a strong legal background in technology transactions, intellectual property, privacy, and regulatory compliance. They will review and negotiate contracts, provide legal advice, contribute to Vetcove's privacy program, and develop customer-facing documentation. The role offers a competitive salary, comprehensive benefits, and the opportunity to work remotely within the USA. Vetcove is committed to diversity and inclusion, and is dedicated to providing a work environment free from discrimination.

AVP, Hyperscalers (GCP)

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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