Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Licensed Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 24, 2025

National General Insurance, a part of The Allstate Corporation, offers home, auto, and accident and health insurance through a network of independent agents and directly to consumers. The company is seeking Insurance Sales Agents to use cutting-edge technology for quoting and selling policies across multiple lines and carriers. The role involves providing excellent client service, identifying customer needs, and meeting them using sales tools and techniques. Key performance indicators include sales, productivity, and quality requirements. The company offers career paths with increasing base pay and incentive pay, along with comprehensive benefits, warm leads, and paid licensing training. The compensation is $15.00 - $15.00 per hour based on experience and qualifications.

US Events Marketing Manager

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Digital Account Manager - Laboratory Products (DACH)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Digital Account Manager for the DACH region (Germany, Austria & Switzerland). The role involves developing and implementing sales strategies to grow a broad customer base, contacting high-potential customers via various channels, understanding their needs, and tailoring messaging accordingly. The manager will also collaborate with the Digital Marketing team, maintain a sales pipeline, and support new customers' eCommerce experience. Fluency in German and proficiency in English are required, with potential for travel across Europe. The position offers an opportunity to work in a diverse, multi-cultural environment with significant impact.

Neuroscience Health and Science Professional - Jackson E, TN

Company: Pfizer

Location: Remote

Posted Jan 24, 2025

Pfizer is committed to delivering safe and effective products to patients, with a focus on innovation and customer-oriented science. The company is seeking a Neuroscience Health & Science Professional (HSP) to drive sales and relationship development with customers, leveraging product and disease state knowledge. The role involves engaging in product promotion, developing business strategies, and utilizing digital tools for customer engagement. Qualifications include a bachelor's degree, relevant work experience, and a valid US driver's license. The position offers a competitive salary, benefits, and opportunities for career growth.

SME Data Management

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Personalized Internet Assessor Kazakhstan - Kazakh Language

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This job posting is for a freelance opportunity as a Personalized Internet Assessor. The role involves analyzing and providing feedback on various types of information for top search engines, improving the user experience for millions. No prior professional experience is required, but candidates must pass a language assessment and qualification exam. Basic requirements include excellent communication skills in Kazakh, residency in Kazakhstan for the last 5 years, familiarity with local affairs, high school diploma, and daily access to internet and a computer. TELUS International is committed to equal opportunities and diversity.

Area Business Manager, Fort Myers, FL

Company: Blueprint Medicines

Location: Fort Myers, FL / Remote

Posted Jan 24, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams. Key responsibilities include educating healthcare professionals on relevant products and disease states, managing accounts, engaging in patient pull-through strategies, and building collaborative partnerships. The ideal candidate will have a BA/BS degree, 5+ years of biotech/pharma sales experience, and a strong clinical background in Allergy/Immunology, Hematology, and/or Rare Disease. Preferred qualifications include a degree in Health Sciences, Business, Marketing, or related field, product launch experience, and understanding of disease modifying therapies.

Customer Support Process Analyst

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a Customer Support Process Analyst. The role involves contributing to process design, understanding the customer support landscape, and proposing improvements. The analyst will map and enhance customer journeys, perform root cause analysis, and lead process improvement efforts. They will work with cross-functional teams, engage in new product development, and serve as a subject matter expert. Qualifications include a relevant degree, years of experience in business analysis or improvement, and strong analytical skills. Equinix is committed to diversity and equal employment opportunities.

Head of Business Architecture

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 24, 2025

The Head of Business Architecture at Liberty Mutual's Global Risk Solutions (GRS) will hold a strategic leadership position, managing and evolving the business architecture capability. This role involves collaborating with various teams to set direction for capability delivery, interaction model, and business value creation. The individual will play a crucial role in enabling business transformation, enhancing operational efficiency, and driving innovation. Key responsibilities include executing the GRS forward-looking business capability map, partnering with leadership teams for capability gap and maturity assessment, influencing technology and non-technology investment decisions, and leading a team of specialized staff. Qualifications include deep industry expertise in P&C insurers, experience in designing and developing E2E business processes frameworks, track record in optimizing operational costs, technical experience in value stream mapping, digital customer journey mapping, and excellent strategic, analytical, and problem-solving skills. Certifications like Six Sigma Master Black Belt and ISO certification are preferred. The role requires exceptional communication and mediation skills between IT and business, and the ability to lead people in identifying structural problems and minimizing functional interdependencies.

Oracle Technology Cloud - Manager

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 24, 2025

PwC is offering a Manager position in their Oracle consulting practice, Technology team. The role involves designing and implementing technology solutions, helping clients define integration and conversion strategies, and building solutions with emerging technologies. The ideal candidate should have a Bachelor's degree and at least 5 years of experience. They should possess extensive abilities in managing client needs, demonstrating consulting skills, and leading teams. Familiarity with Oracle Cloud ERP applications, Oracle Fusion Architecture, and Oracle OCI PaaS services is preferred. PwC offers a competitive salary range of $100,000 - $232,000, along with a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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