Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Product Designer, Integration

Company: Atlassian

Location: Mountain View, CA / Remote

Posted Jan 24, 2025

Atlassian is offering a remote Product Designer role on the Loom Integrations team. The role involves designing Loom's embedded experiences within the Atlassian product suite, working closely with a Lead Product Designer. The successful candidate will have 2+ years of product design experience, a strong portfolio, and the ability to collaborate effectively with remote teams. Atlassian values a culture of design excellence, innovation, and empathy, offering competitive compensation and a range of perks and benefits.

Senior Product Designer, Vulnerability Management

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Senior Product Designer for its Posture Management team. The role involves shaping a unified platform for risk assessment and vulnerability remediation, designing seamless and intuitive experiences across the Vulnerability Management landscape. The ideal candidate will have experience in designing ASPM tools or similar security platforms, and a strong understanding of DevSecOps and the 'Shift Left' movement. They will collaborate with security experts, engineers, and other designers to create an all-in-one Vulnerability Management platform, contributing to the company's mission of enabling everyone to contribute to software creation, thereby accelerating human progress.

Prompt Response Writer IN

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

The job posting is for a Prompt-Response Writer in specialized domains such as Science, Health & Medicine, Technology & Engineering, or Business. The role involves developing, writing, and curating high-quality prompts and responses, collaborating with cross-functional teams, and reviewing content for accuracy and consistency. The hourly rate varies by domain, with Science at 8 USD, Health & Medicine and Business at 6 USD, and Technology & Engineering at 10 USD. The job requires strong English writing skills, proficiency in the respective domain, and at least 3 months of prior experience in prompt writing. The company, TELUS International, is part of a large telecommunications provider and is committed to diversity and inclusion.

Director, Strategic Planning

Company: BlackLine

Location: Remote

Posted Jan 24, 2025

BlackLine is seeking a Director of Strategic Innovation to lead growth strategies for government agencies and public institutions. The role involves designing and implementing GTM strategies for FedRAMP-authorized products, driving process changes, partnering with various teams, and maintaining system-related data. The ideal candidate should have extensive experience in business process transformation, Fintech knowledge, integration experience, GTM strategy, strategic thinking, leadership, change management, emotional intelligence, decision-making, communication, and BlackLine expertise. BlackLine offers a culture that values diversity, continued growth, and learning, with a commitment to inclusivity and accessibility.

Technical Customer Success Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Senior Full Stack Software Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian is seeking a Senior Full Stack Software Engineer for a fully remote role based in India. The ideal candidate will have 7+ years of industry experience, specializing in Javascript, HTML5, CSS, and modern Javascript frameworks like React. They should be familiar with server-side software development, testing frameworks, A/B testing, and have a good understanding of front-end architecture and data-driven development. The role involves guiding technical direction, collaborating with cross-functional teams, shipping well-tested code, and mentoring junior team members. Atlassian offers competitive perks and benefits, and values diversity and inclusion.

Sr. Regional Marketing Manager (Remote, Southeast)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Sr. Regional Marketing Manager for the NAMER theater. The role involves planning, organizing, and executing field campaigns and programs, collaborating with various teams to create impactful marketing plans. The ideal candidate should have extensive experience in demand generation, ABM/ABX, and lead management. They must be proactive, self-driven, and capable of handling multiple projects. The company offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Electrical Category Senior Manager

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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