Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Head of Marketing

Company: Goodnotes

Location: Remote

Posted Nov 19, 2025

Goodnotes is seeking a Head of Marketing to lead their marketing efforts and help bring their vision to life. The role involves overseeing various domains such as creative studio, local marketing, social media, influencer marketing, brand strategy, public relations, and product marketing. The ideal candidate should have 10+ years of experience in brand and/or product marketing, experience in both B2B and B2C SaaS, proven ability to deliver results through creative campaigns and go-to-market plans, and excellent collaboration and communication skills.

Digital Marketing Associate

Company: Skyrocket Studios

Location: Remote

Posted Nov 18, 2025

This text describes a digital marketing role with responsibilities across social media, influencer marketing, search campaigns, SEO, direct marketing, and industry knowledge. It outlines required qualifications and skills for the position.

Tech Lead Manager - Embodied AI

Company: Diligent Robotics

Location: Remote

Posted Nov 18, 2025

The text describes a leadership role in developing AI for robotics, emphasizing mission-driven innovation, cross-functional collaboration, and real-world application of advanced technologies. It highlights responsibilities in building AI systems, ensuring safety, and leading teams in a startup environment.

Account Executive

Company: Ralliant

Location: Remote

Posted Nov 18, 2025

The text describes the responsibilities and requirements for a sales role at Tektronix, focusing on interacting with customers, determining calibration needs, pricing, and delivering solutions. It emphasizes the need for strong communication, negotiation, and organizational skills, as well as experience in the eT&M industry and proficiency with CRM software.

Inside Sales Representative

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The role involves managing customer accounts, ensuring satisfaction, driving revenue growth through upselling and renewals, and collaborating with various teams to provide exceptional service. It requires strong communication skills, experience in customer-facing roles, and the ability to work in a fast-paced environment.

Customer Success Manager - Enterprise

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The role involves proactively recommending ServiceChannel methodologies, establishing adoption plans, building success plans, fostering client engagement, managing technical integrations, reviewing customer data, leading customer engagement meetings, communicating relevant news, collecting feedback, working cross-functionally, providing training, conducting business reviews, and collaborating with internal teams. The ideal candidate should have a bachelor's degree, 2+ years of experience in customer success or project management, excellent communication skills, strong analytical skills, enthusiasm for technology, project management skills, and experience driving organizational change initiatives.

Business Development Representative

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes the responsibilities and requirements for a Business Development role focused on developing and maintaining knowledge of Gordian products, generating sales qualified leads, engaging prospects, collaborating with teams, and tracking activities in CRM platforms. It emphasizes the need for strong communication skills, attention to detail, and experience in B2B or B2G environments.

Sr. Manager - Digital Experience (Web Properties & eCommerce)

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text outlines a comprehensive eCommerce strategy focused on driving online sales, aligning with sales targets, and enhancing customer experience. It emphasizes collaboration across teams, performance analysis, and vendor management. The role requires strong leadership, analytical skills, and experience in eCommerce platforms and digital marketing.

Senior Software Engineer - Data

Company: Count

Location: Remote

Posted Nov 19, 2025

Count is a fast-growing analytics platform empowering tech companies with innovative tools. They seek a skilled software engineer to drive growth, with competitive benefits and flexible work arrangements.

Health Physicist

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The job posting offers a consulting position in radiation safety, requiring a bachelor's degree, 2+ years of experience, and eligibility to serve as a Radiation Safety Officer (RSO). The role involves travel within California, Arizona, and Texas, providing onsite support, and assisting with regulatory compliance.

Senior Software Developer

Company: Fortive

Location: Remote

Posted Nov 18, 2025

The text describes the role of a Product Manager UX and team, outlining responsibilities such as breaking down business requirements, designing and implementing new features, collaborating with cross-functional teams, mentoring team members, driving continuous improvement, and having a passion for understanding customers and creating simple yet effective user experiences. The ideal candidate should have experience with front-end frameworks, strongly typed JavaScript, CSS layout, SQL and NoSQL databases, RESTful APIs, C and the .NET ecosystem, CI/CD and IaC, JavaScript bundlers, telemetry monitoring and observability tools, design systems and component libraries, end-to-end testing frameworks, microfrontend frameworks, cloud and container technologies, and developing enterprise or SaaS products.

Technical Account Manager

Company: Megaport

Location: Remote

Posted Nov 19, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. They are seeking an experienced Technical Account Manager (TAM) to join their global team and act as a strategic technical advisor to key enterprise customers and partners, ensuring their success with Megaport's services.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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