Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Account Executive

Company: Rain Technologies Inc.

Location: Remote

Posted Nov 17, 2025

Rain, a fast-growing EWA fintech company with $400M in funding, is hiring for a high-energy sales role. They offer competitive salaries, benefits, and a focus on innovation and diversity.

Sr. Growth Marketing Manager

Company: iHerb

Location: Remote

Posted Nov 18, 2025

The Sr Marketing Manager Growth Marketing APAC Markets role is responsible for driving growth strategy across performance marketing channels in the APAC region, with a focus on Japan and Korea. The role involves managing paid media programs, optimizing campaigns, collaborating with cross-functional teams, and developing a high-performing team. The ideal candidate should be data-driven, analytical, and have deep experience driving growth for enterprise e-commerce companies.

Sales Manager - Performance

Company: Kayzen

Location: Remote

Posted Nov 18, 2025

Kayzen, a mobile demand-side platform, is seeking a Sales Manager Performance to join their global team. The role involves driving customer satisfaction, fostering long-term relationships, and contributing to the company's growth. The ideal candidate should have experience in the adtech or digital marketing industry, a strong network with agency executives, and a strategic approach to revenue growth.

Ubuntu Sales Engineer (English/Spanish Required)

Company: Canonical

Location: Remote

Posted Nov 18, 2025

Canonical is a leading provider of open source software and operating systems, with Ubuntu being widely used in enterprise initiatives. The company is hiring an Ubuntu Pro Sales Engineer to help global companies adopt Ubuntu Pro and related technologies. The role requires technical expertise, business acumen, and excellent communication skills.

Chief Software Architect

Company: Masabi

Location: Remote

Posted Nov 18, 2025

Masabi is a company driving the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company is hiring a Chief Architect to shape their technology strategy and lead their Data and AI vision for their multitenant SaaS platform.

Customer Success and Implementation Manager

Company: TrustArc

Location: Remote

Posted Nov 18, 2025

This job description highlights a Customer Success Manager role at TrustArc, emphasizing enterprise-scale SaaS deployments, AI-enabled solutions, and customer-centric outcomes. The position offers competitive compensation, flexible work arrangements, and opportunities for professional growth. TrustArc promotes a diverse, inclusive workplace with employee support programs and a focus on work-life balance.

Sales Mid-Market Prospecting Account Executive, Corporate Impact - YourCause

Company: Blackbaud

Location: Remote

Posted Nov 17, 2025

The Corporate Impact Sales team at Blackbaud is seeking an ambitious, energetic sales professional to help companies do more good in the world through their Corporate Social Responsibility programs. The role involves qualifying, pursuing, and closing opportunities for corporate software solutions, establishing key account relationships, and providing ROI solutions. The ideal candidate should have 2-4 years of successful sales experience, preferably in an IT or software SaaS environment, and possess superior communication skills, a strong work ethic, and excellent time-management skills.

Technical Success Support - WordPress Specialist

Company: Blackbaud

Location: Remote

Posted Nov 17, 2025

The role of Technical Success Support WordPress Specialist at Blackbaud involves resolving complex technical issues, mentoring junior team members, and contributing to the continuous improvement of support operations. The position requires strong technical troubleshooting experience, excellent communication skills, and familiarity with WordPress architecture and third-party plugins. The company offers a flexible remote or hybrid work culture and is committed to maintaining an inclusive work environment.

Specialist I - New Client Booking

Company: Grow Therapy

Location: Remote

Posted Nov 18, 2025

The role is a Specialist I New Client Booking position at a company expanding access to mental healthcare. The role involves handling warm inbound phone leads, matching clients with suitable providers, guiding them through the booking process, and maintaining accurate records. Ideal candidates are motivated self-starters with 2+ years of sales or call center experience, able to work independently and remotely.

Product Manager - Automattic

Company: Automattic Careers

Location: Remote

Posted Nov 18, 2025

This job posting seeks an experienced Product Manager to lead a key area within Automattic's product ecosystem, emphasizing autonomy, cross-functional collaboration, and impactful product strategy. The role offers a competitive salary, remote work flexibility, and opportunities to shape product culture while aligning with company priorities.

Client Success Manager

Company: Stylitics

Location: Remote

Posted Nov 18, 2025

The role of a Client Success Manager at Stylitics involves owning the health, retention, renewal, and growth of assigned accounts. The manager acts as a trusted advisor, builds long-term partnerships, and contributes to scaling best practices. Success is measured by client retention, account growth, and demonstrated ROI on Stylitics solutions.

Senior Financial Analyst - Clinical Trials

Company: Vitalief

Location: Remote

Posted Nov 17, 2025

Vitalief is a trusted partner in the clinical trials landscape, offering consulting and FSP solutions to streamline operations and reduce costs. They are seeking a Senior Clinical Research Financial Analyst to join their team and support their mission to impact and save lives.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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