Customer Success Jobs in USA
244,099 open positions · Updated daily
Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.
Product Marketing Lead, Vaults & Curated Strategies
Company: Gauntlet
Location: USA
Posted Jan 29, 2025
Gauntlet, a leading DeFi risk management firm, is seeking a Product Marketing Lead for its vaults and curated strategies. The ideal candidate should be an active trader, yield farmer, and crypto native with experience in DeFi yield opportunities across various ecosystems. They will own the marketing strategy and execution for vault products, collaborate with cross-functional teams, and drive TVL growth, retention, and client success. The role involves optimizing content and social marketing, measuring experiment performance, and iterating fast. The candidate should have a deep understanding of DeFi and crypto culture, and a track record of successful marketing campaigns. Benefits include remote work, competitive compensation, and various perks.
Account Executive - Enterprise
Company: Figma
Location: USA
Posted Jan 29, 2025
Figma is seeking an Enterprise Account Executive to drive sales and maximize revenue with key decision-makers in large organizations. The role involves creating and managing a pipeline of Enterprise accounts, applying effective sales techniques, aligning with executives on business challenges, and managing a book of business. The ideal candidate will have experience closing sales over multiple years for a software or SaaS business with an Enterprise book of customers, consistently meeting pipeline generation targets, and managing complex sales cycles. Figma values continuous learning and development, encouraging applicants who are excited to grow and develop their skills.
Principal HRBP - Tech Foundations
Company: Pinterest
Location: USA
Posted Jan 29, 2025
The Principal Human Resources Business Partner (HRBP) role is a strategic leadership position that aligns HR strategies with business objectives to drive organizational success. This role partners directly with executive team members and senior leadership teams to develop and implement people strategies and plans that align with Pinterest's goals. The Principal HRBP oversees key initiatives and projects at the functional level, manages a team of HRBPs, and supports the Tech Foundations team. Key responsibilities include strategic HR partnership, talent management, organizational development, employee relations, total rewards, change management, and leadership and team development.
Senior Manager - Global Training Transformation
Company: Airbnb
Location: USA
Posted Jan 29, 2025
The job posting describes a senior training and development role at Airbnb, focusing on transforming the agent lifecycle, including recruitment, onboarding, applied learning, and continuous development. The role involves leading a training transformation team, developing new training products and technology, and implementing a hospitality mindset into the curriculum. The ideal candidate should have at least 10 years of experience in training and development, preferably in a customer support or operations environment, and a proven track record of leading transformational initiatives and change management. The role is remote-eligible in the US, with occasional work at an Airbnb office or attendance at offsites as needed.
Principal Product Manager - UX Foundations
Company: Apollo.io
Location: USA
Posted Jan 29, 2025
The Principal Product Manager UX Foundations role at Apolloio involves leading a team to create robust, reusable components for a next-generation market platform. The focus is on establishing foundational architecture and common patterns to ensure streamlined, efficient user interactions across various use cases. The mission is to set a high standard for an intuitive and delightful user experience, making Apollo a benchmark for world-class product design. Responsibilities include building and leading the vision strategy, evidence-based product development, customer obsession, metrics optimization, team collaboration, strategic initiatives, and driving sustainable product success. The ideal candidate should have exceptional design and product intuition, be a systems thinker, a great simplifier, have a proactive mindset, and be a cross-functional leader. Qualifications include 5+ years of SaaS or Consumer PM experience, experience transforming complex user workflows, experience building platforms, a growth mindset, comfort with ambiguity, a joy to work with, deep empathy for users, and the ability to rally multiple teams and build influence with leadership.
Director - Product Design
Company: Lattice
Location: USA
Posted Jan 29, 2025
Lattice is seeking a Director of Product Design to lead a growth-oriented team of Product Designers. The role involves owning the design strategy for a portfolio of products across the HRIS, reimagining the experience of enterprise software, and building highly leveraged products. The ideal candidate will have 7+ years of progressive experience in Product Design, a high craft bar, and experience managing designers. They should be able to give design feedback even without deep product knowledge, shape design and product development culture, and partner successfully with associated practices. The role offers a competitive salary, comprehensive benefits, and the opportunity to work with a passionate team dedicated to growing together.
Scientist - Surveillance and Risk Management
Company: ClinChoice
Location: USA
Posted Jan 29, 2025
ClinChoice, a global full-service CRO, is seeking a Scientist for Surveillance and Risk Management. The role involves overseeing AEPQC reporting, ensuring compliance with policies, and managing client contracts. The ideal candidate should have 3 years of pharmaceutical experience, preferably in a safety compliance role. ClinChoice offers a quality-focused culture, excellent work-life balance, and opportunities for career growth. The company is committed to diversity and inclusivity, with a mission to contribute to a healthier and safer world.
Senior Manager - GTM Strategy and Programs
Company: Dropbox
Location: USA
Posted Jan 29, 2025
The role involves developing and executing scalable GTM strategies to drive revenue growth and market expansion across product lines. The Senior Partner GTM Strategy and Programs will collaborate with cross-functional teams, design data-driven initiatives, build partner-focused programs, and serve as a strategic advisor to senior leadership. The role requires a Bachelor's degree, 10+ years of experience in GTM strategy, and a proven track record of building and scaling successful global GTM programs. Strong strategic thinking, cross-functional leadership skills, and excellent communication skills are essential.
Software Engineer - Support
Company: Bugcrowd
Location: USA
Posted Jan 29, 2025
Bugcrowd is seeking a skilled Software Engineer Support to join their sustaining engineering team. The ideal candidate should have a strong background in SLAdriven engineering support, experience troubleshooting technical issues, and a deep understanding of software technology. The role involves fixing bugs, managing escalations, providing technical support, and collaborating with various teams. Essential skills include coding experience in JavaScript and backend languages, integration experience with JIRA, SAML, API, SSO, and 2FA, and familiarity with command-line tools. The candidate should also have excellent time management, problem-solving skills, and interpersonal abilities. The role is remote, with occasional quarterly travel for planning sessions. The pay range is $118,000 - $150,000.
Observability Senior Product Manager
Company: ScienceLogic
Location: USA
Posted Jan 29, 2025
ScienceLogic is a company leading the charge towards autonomous enterprises, utilizing automation and generative AI to revolutionize IT operations. They empower product teams to solve complex problems, valuing innovation, efficiency, and scalability. The company offers a remote-first culture, comprehensive benefits, and opportunities for professional growth. They are committed to diversity and inclusion, encouraging applicants who may not meet every qualification to apply.
Technical Solutions Manager
Company: COMPLY
Location: USA
Posted Jan 29, 2025
COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, remote work flexibility, and a supportive culture. The Technical Solutions Manager role involves working closely with strategic customers to ensure their technical configuration aligns with their success plan. The ideal candidate should have 2+ years of customer-facing experience, strong technical skills, and the ability to translate complex concepts to non-technical audiences.
Technical Operations & Insights Analyst
Company: Figma
Location: USA
Posted Jan 29, 2025
Figma is seeking a full-time Operations and Insights Analyst to build data pipelines, develop workforce capacity models, and collaborate with data science and engineering teams. The ideal candidate will have 3+ years of relevant experience, proficiency in SQL and data visualization tools, a deep understanding of statistical analysis, and experience presenting technical findings to non-technical stakeholders. While not required, experience with DBT, R or Python, and applied ML is a plus. Figma values continuous learning and development.