Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Manager - Data Engineer

Company: Nutrafol

Location: USA

Posted Jan 30, 2025

The role involves making data-driven decisions, developing new datasets, and enhancing existing databases. The ideal candidate should be detail-oriented, able to connect data across multiple business views, and enjoy using data for visualizations and personalized marketing campaigns. They will be a key member of the data engineering team, gathering data to understand customers, supply chain, and strategic partners. The role requires a high-growth mentality, strategic direction on data flow design, and working with cross-functional partners. Responsibilities include transforming business requirements into technical solutions, assisting with data schema development, and maintaining data quality. Requirements include 35 years of experience in data and analytics, familiarity with data ETL processes, strong SQL skills, expertise in Snowflake or similar data warehouse technology, experience with DBT, and proficiency in data visualization tools like Tableau. The candidate should have strong analytical skills, troubleshooting abilities, interpersonal skills, and experience in data documentation.

Director - Solutions Consulting

Company: Figma

Location: USA

Posted Jan 30, 2025

Figma is seeking a Director of Solutions Consulting to lead a global team of 22 consultants and 4 managers. The role involves building and inspiring the team, partnering with sales leadership, analyzing performance, developing core processes, acting as a technical executive, recruiting and mentoring, collaborating with product and engineering, and participating in industry events. The ideal candidate has 10+ years of experience in solutions consulting, sales engineering, or a related field, with 5+ years of direct people management experience. They should have experience with large enterprise companies, a proven track record of leading high-performing teams, and a strong understanding of the technical and competitive landscape.

Senior Product Manager

Company: UpKeep

Location: USA

Posted Jan 30, 2025

The job posting is for a Senior Product Manager to oversee the strategy and delivery of UpKeep's mobile applications on iOS and Android. The role involves driving the product roadmap, prioritizing features, working with cross-functional teams, and collaborating with various departments to ensure a cohesive user experience. The ideal candidate should have 6+ years of SaaS and mobile product management experience, proficiency in Agile methodologies, and strong communication skills.

Senior Salesforce Administrator

Company: CALSTART

Location: USA

Posted Jan 30, 2025

CALSTART, a mission-driven organization focused on transportation decarbonization and clean air, is seeking a Senior Salesforce Administrator. The role involves managing, optimizing, and enhancing the Salesforce environment to meet complex business requirements. The SSA will collaborate with various teams to develop strategic solutions, customize Salesforce, and ensure alignment with organizational policies. The position is remote with light travel requirements. CALSTART values transparency and offers competitive compensation, comprehensive benefits, and a supportive work environment.

Software Engineer - Data Processing Infra

Company: Stripe

Location: USA

Posted Jan 30, 2025

Stripe, a financial infrastructure platform for businesses, seeks a Software Engineer with experience in distributed data systems to advance their core infrastructure. The Stream Compute team manages infrastructure tooling and systems behind Flink-powered stream processing systems, handling vast amounts of sensitive financial data. The role involves designing, building, and maintaining high-scale distributed systems, ensuring operational excellence, and contributing to the open-source community.

Software Development Manager – Regulatory

Company: Nextech

Location: USA

Posted Jan 30, 2025

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. They are seeking a Software Development Manager for Regulatory who will lead and manage software development efforts focused on compliance regulatory requirements and interoperability. The role involves leading a team of high-performing software developers, ensuring the delivery of robust, scalable solutions aligned with healthcare regulations and organizational objectives. The ideal candidate should have strong proficiency in C, C++, and MS SQL, with a minimum of 10+ years of industry experience, including developing robust scalable microservices backends. They should also have proven experience delivering a product to market using Agile methodologies and as a lead coach or supervisor providing feedback and guidance to a team of engineers. Familiarity with healthcare regulatory frameworks such as HIPAA, FHIR, CCDA, eCQMs, and standards like SDOH and USCDI is required. Nextech offers a generous annual bonus opportunity, 401k with employer match, flexible time off, 10 paid holidays + 1 floating holiday, volunteer time off, insurance, health savings account with employer match, flexible spending account, 100 company-paid parental leave, 100 company-paid life insurance and short-long term disability insurance, iCREATE employee recognition program, wellness program, employee assistance program with free counseling sessions, corporate discounts on retail travel and entertainment, and pet insurance options.

Software Engineering Manager

Company: AffiniPay

Location: USA

Posted Jan 30, 2025

The job posting is for a Software Engineering Manager role, which involves leading engineering teams, developing scalable applications, building modern frontend technologies, participating in hiring, managing engineers, ensuring high software quality, collaborating with UX, supporting deployments, communicating with stakeholders, driving technology initiatives, staying updated with industry trends, and providing technical expertise. The ideal candidate should have a BS in Computer Science, 7+ years of experience in large-scale solutions, 2+ years of team management, experience with cloud technologies, fullstack web development, Ruby on Rails, React, NodeJS, NextJS, SaaS applications, and strong teamwork and documentation skills.

Technical Due Diligence Consultant (Spanish Speaking)

Company: Crosslake Technologies LLC

Location: USA

Posted Jan 30, 2025

Crosslake is a firm that supports technology-driven changemakers by providing services such as technical due diligence, solution design, and implementation. They value service, curiosity, credibility, commitment, and creativity. Crosslake is seeking a seasoned professional with 15+ years of experience in software development roles, strong technical acumen, and the ability to work remotely. The ideal candidate should be action-oriented, willing to learn, and passionate about team development. A bachelor's degree in Computer Science or a related field is preferred but not required.

Payroll Consultant

Company: BPM LLP

Location: USA

Posted Jan 30, 2025

The text describes a job opportunity for a payroll expert with extensive experience in various payroll systems. The role involves processing payroll data, providing guidance on payroll-related matters, communicating with constituents, performing audits, staying updated on payroll legislation, and maintaining accurate records. The candidate should be a strategic thinker, proactive problem solver, and effective communicator. The company, BPM, values its employees, offers flexible work arrangements, and has a people-centered culture. The job pays between $35 and $60 per hour.

Senior Associate - Growth Marketing

Company: Ollie

Location: USA

Posted Jan 30, 2025

Ollie is a company dedicated to improving the lives of pets and their owners by providing human-grade, tailored pet food and health services. They are seeking a Senior Associate Growth to join their dynamic marketing team, responsible for managing digital advertising campaigns, optimizing performance, coordinating promotional calendars, handling asset coordination, and providing data analysis and reporting. The role is based remotely within the Northeast US and offers a competitive salary, company stake, sponsored 401k, comprehensive health coverage, unlimited vacation, paid parental leave, and a free Ollie subscription. Ollie values keeping dogs at the heart of their business, being courageous and kind, setting new standards, and making Ollie the best chapter.

Product Marketing Manager

Company: MyFitnessPal

Location: USA

Posted Jan 30, 2025

MyFitnessPal is seeking a Product Marketing professional with 24 years of experience in B2C consumer tech, preferably with an app. The ideal candidate should have strong communication skills, experience in an iterative testing-oriented culture, and the ability to analyze data and turn insights into strategic marketing actions. The role involves developing and executing go-to-market plans, partnering with UX research, supporting market research, contributing to strategic campaigns, and working with product teams to inform the roadmap. The company offers a competitive salary range from $78,000 to $117,000, along with comprehensive employee benefits.

2025 Summer Intern - Business Analytics

Company: Workiva

Location: USA

Posted Jan 30, 2025

The text describes a job posting for a Business Analytics Intern at Workiva. The position is expected to start in the summer of 2025, with a potential start date of May 19, 2025. The intern will work 40 hours per week, supporting customer success and improvements by reviewing and answering questions about various data. The role involves working with existing metrics, reports, and BI processes, as well as building visualization and research tooling and reporting. The ideal candidate should be pursuing a degree in statistics, math, computer science, physics, electrical engineering, or equivalent, with SQL database skills, attention to detail, and preferably R or Python programming language skills. Familiarity with cloud solutions like AWS and GCP is also preferred. Workiva offers a salary range of $40,000 - $40,000, 401k participation and match, paid sick leave, and a unique opportunity for further learning through additional internship seasons.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages