Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Partner Manager

Company: Signifyd

Location: USA

Posted Jan 28, 2025

Signifyd is looking for a Senior Channel Manager to establish strategic partnerships with ecommerce platforms, ISVs, and global financial institutions. The ideal candidate should have a strong business and sales background, with experience in the ecommerce platforms space. Key responsibilities include developing stakeholder mapping strategies, defining joint execution plans, and demonstrating technical selling skills. Required qualifications include at least 35 years of channel management experience, a proven track record of driving revenue opportunities through partners, and strong communication skills.

Senior Growth Product Manager

Company: ActiveCampaign

Location: USA

Posted Jan 28, 2025

ActiveCampaign is seeking a Senior Product Manager to lead their Growth team. The ideal candidate will have a deep understanding of the tech landscape, experience in designing and measuring growth experiments, and strong business acumen. They will engage with customers, develop experiments, and present findings to stakeholders. The role involves working with key stakeholders, defining hypotheses, running experiments, and influencing success to scale. ActiveCampaign offers competitive compensation, comprehensive benefits, and a diverse, inclusive culture.

Regulatory Program Manager Consultant

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Regulatory Program Manager Consultant. The role involves leading regulatory operations, driving projects, and managing cross-functional teams. Key responsibilities include operationalizing regulatory strategy, developing and maintaining regulatory plans, and managing risks. The ideal candidate should have a bachelor's degree, preferably in life sciences or a related field, and at least 5 years of industry regulatory experience. Proficiency in project management tools and regulatory processes is required. ClinChoice values diversity and inclusivity, with a focus on employee development and high-quality delivery.

Client Support Specialist

Company: Grow Therapy

Location: USA

Posted Jan 28, 2025

The Client Support Specialist role at Grow Therapy involves troubleshooting and resolving technical issues for clients and therapists, assisting and educating them on the platform, and advocating for their needs. The ideal candidate is self-motivated, curious about health tech, empathetic, and comfortable working independently and remotely. Bonus points for relevant experience or knowledge in the US healthcare industry. The salary range is $46,750 - $51,945 USD.

Program Coordinator Consultant

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Program Coordinator Consultant. The role involves creating and maintaining project plans, tracking EP Metrics, collaborating with cross-functional teams, and participating in continuous process improvement initiatives. The ideal candidate should have a bachelor's degree in a scientific or business management discipline, commanding knowledge of MS Project, Planisware, or similar tools, and experience in pharmaceutical product development. Clear communication, organization, and collaboration skills are required. The application process includes a phone interview, and ClinChoice is an equal opportunity employer.

Senior Growth Programs Manager

Company: Weedmaps

Location: USA

Posted Jan 28, 2025

The Senior Growth Programs Manager will be instrumental in driving the growth and success of the Weedmaps marketplace. This role involves developing and executing growth programs, formulating and validating growth hypotheses, and collaborating with cross-functional teams to improve B2B customer conversion rates and marketplace efficiency. Key responsibilities include conversion rate optimization, user experience optimization, cross-functional collaboration, data analysis and performance tracking, experimentation and iteration, and staying informed on marketplace trends. The ideal candidate will have 8-10 years of experience in growth digital marketing, product marketing, or related roles, preferably within B2B SaaS or online marketplaces. They should have a proven track record of driving quantified improvements to key customer journey conversion funnel and marketplace performance metrics, and strong analytical skills with proficiency in using app analytics tools. The base pay range for this position is $132,000 - $154,000 per year, with comprehensive benefits including physical and mental health benefits, employee training, life and AD&D insurance, a 401k retirement plan, generous PTO, and supplemental voluntary benefits.

Senior Content Designer - New Business Line

Company: Wealthfront

Location: USA

Posted Jan 28, 2025

Wealthfront is seeking a senior content designer for a new business line, reporting directly to the VP of Design. The ideal candidate will have strong communication skills, strategic thinking, and a high bar for craft and executional excellence. They should be passionate about humanizing product experiences, untangling jargon, and writing clear, concise content. Experience in building consumer financial technology products is highly desirable. The role involves driving content-led initiatives, understanding client behavior, and crafting content that speaks to clients emotionally and rationally. Wealthfront values simplicity in financial products, empowering clients to build long-term wealth on their own terms. The company is remote-friendly and offers competitive compensation and benefits.

Paid Search Manager

Company: Weedmaps

Location: USA

Posted Jan 28, 2025

The Paid Media Manager position at Weedmaps involves leading paid search strategy and execution to scale growth, managing and optimizing campaigns across various platforms, collaborating with cross-functional teams, and developing growth projections. The ideal candidate should have extensive experience in paid search and performance marketing, a proven track record of driving growth initiatives, and strong leadership and interpersonal skills. The role offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Software Development Engineer II (Big Data) - HD Maps

Company: Mapbox

Location: USA

Posted Jan 28, 2025

Mapbox is a leading real-time location platform, offering a comprehensive set of tools for navigation of people, packages, and vehicles. With over 35 million registered developers, Mapbox is known for its flexibility, security, and privacy compliance. The HD Maps team focuses on geospatial big data analytics and insights, deploying GIS algorithmic stages into scalable cloud applications. The role involves leading product roadmap development, coding algorithmic stages, collaborating with R&D teams, engaging with customers, and aligning product development with strategic objectives. Key qualifications include a degree in Computer Science, Data Science, GIS, or related field, proficiency in Python, experience with AWS and Spark, and strong problem-solving skills.

Compensation Consultant

Company: Mozilla

Location: USA

Posted Jan 28, 2025

Mozilla Corporation, a nonprofit backed technology company, is seeking a Compensation Consultant to design and develop competitive compensation programs. The role involves partnering with senior leaders, managing compensation cycles, and collaborating with various teams. The ideal candidate should have a Bachelor's degree, 8+ years of compensation experience, and tech experience. They should be a self-starter, have excellent communication skills, and be proficient in MS Excel, Google suite, and Workday. Mozilla offers generous benefits, including performance-based bonuses, rich medical coverage, retirement contributions, and paid parental leave.

Account Executive - Federal

Company: Figma

Location: USA

Posted Jan 28, 2025

Figma is seeking an Account Executive Federal to drive sales and maximize revenue with key decision-makers in Federal Civilian and DoD agencies. The role involves creating and managing a pipeline of Enterprise accounts, applying effective sales techniques, aligning with executives on business challenges, and managing a book of business. The ideal candidate will have experience closing sales over multiple years for a software or SaaS business, consistently meeting pipeline generation targets, and managing complex sales cycles. Experience selling solutions to technical audiences and demonstrating ability to succeed in a changing environment are added pluses. Figma values continuous learning and development, encouraging applicants who are excited to grow and develop their skills.

Senior Product Designer - New Business Line

Company: Wealthfront

Location: USA

Posted Jan 28, 2025

Wealthfront is seeking a senior product designer for a new business line. The role involves working closely with a team of senior designers and cross-functional partners to define the direction for the work. The ideal candidate should have strong communication skills, critical thinking, and a high bar for craft and executional excellence. Passion or past experience in building consumer financial technology products is highly desirable. The role offers a competitive salary, equity, and a discretionary bonus, along with comprehensive benefits. Wealthfront aims to create a financial system that favors people over institutions, offering automated, easy-to-use financial products to help young professionals build long-term wealth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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