Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Clinical Scientist Consultant - Established Products

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Clinical Scientist Consultant for Established Products. The role involves supporting Compound Development Team Leaders and Clinical Leaders in managing marketed products across four therapeutic portfolios. The CSEP will contribute to cross-functional clinical teams, assist in clinical studies, and collaborate with internal stakeholders. The ideal candidate should have an MS, MPH, PharmD, PhD, or equivalent clinical training, with a minimum of 3 years of experience in clinical research. ClinChoice values quality, professional development, and a supportive culture, offering opportunities for growth and high-trust relationships with clients.

Real Estate Program Manager

Company: Dropbox

Location: USA

Posted Jan 28, 2025

Dropbox is seeking a Senior Program Manager to lead and innovate across its global real estate portfolio. The role involves optimizing the company's real estate portfolio, collaborating with teammates and stakeholders, and managing property managers and landlords. The ideal candidate should have extensive experience in real estate program management, strong problem-solving skills, and proficiency in property and workplace management tools. The position requires frequent travel to the San Francisco Studio.

Project Management Leader Consultant

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Project Management Leader Consultant to join one of its clients. The role involves working closely with the client's established products compound development teams, driving portfolio strategy, and ensuring program excellence. The successful candidate will provide global cross-functional operational leadership, optimize plans, and manage risks. A BS degree in life sciences, engineering, or business management is required, along with five years of experience in a similar role. ClinChoice values diversity and inclusivity, with a focus on employee development and high-quality delivery.

Sr Marketing Project Manager

Company: G-P

Location: USA

Posted Jan 28, 2025

The job posting is for a B2B marketing role in a SaaS company, preferably with Fintech experience. The role involves developing value propositions, creating go-to-market plans, collaborating with product teams, and ensuring marketing assets are up-to-date. The ideal candidate should have a Bachelor's degree, at least 4 years of B2B marketing experience, strong analytical skills, excellent communication skills, and an entrepreneurial spirit. The annual salary range is $113,600 - $142,000 plus variable compensation.

Sales Executive

Company: G-P

Location: USA

Posted Jan 28, 2025

The job posting is for a Sales Executive position at Globalization Partners (GP), a company recognized as a Top Place to Work. The role involves using consultative selling skills to drive self-sourced leads, build a pipeline, and establish connections with potential clients. The ideal candidate should have 5+ years of experience in technology sales, data-related software, or cloud-based applications. They must demonstrate the ability to independently source new business opportunities, build professional relationships with clients, and sell business value over products. Excellent communication, presentation, and relationship management skills are required. GP values its employees and offers competitive benefits and perks, including generous paid parental leave, flexible time off, and medical insurance.

Mid-Market Account Executive, Coursera for Campus

Company: Coursera

Location: USA

Posted Jan 28, 2025

The Enterprise Solutions team, operating globally, offers opportunities for a seasoned sales professional to source and close new business with educational institutions. The role involves consulting with prospective customers, hitting revenue growth goals, and sharing learnings across the organization. Basic qualifications include 3+ years of experience in new business sales at a SaaS or education service provider, strong communication and relationship building skills, and effective presentation, organization, and time management skills. Preferred qualifications include experience selling to educational institutions, designing for-credit curriculum, and training programs focused on cutting-edge technology. The role requires 50% travel and offers a base pay range between $78,800 and $97,750, with potential for bonus, equity, and benefits.

Assistant General Counsel - Procurement

Company: KoBold Metals

Location: USA

Posted Jan 28, 2025

KoBold Metals, a privately held company, is revolutionizing the mining industry by leveraging AI and human intelligence for mineral exploration. Founded six years ago, KoBold has become the largest independent mineral exploration company and the largest exploration technology developer. The company has proven its first discovery with significantly less capital than the industry average and found one of the best copper deposits ever discovered. KoBold is now hiring an Assistant General Counsel to accelerate its mission, with responsibilities including reviewing and negotiating contracts, managing the company's contract lifecycle management (CLM) tools, and advising internal clients. The ideal candidate should have 10-12 years of progressive procurement contracting experience, strong contract drafting skills, and a high degree of independence.

Technical Account Manager - Bank Partnerships, Global Partner Engineering & Operations (PE&O)

Company: Stripe

Location: USA

Posted Jan 28, 2025

Stripe, a financial infrastructure platform for businesses, seeks a Technical Account Manager for its Global Partner Engineering and Operations team. The role involves building and maintaining relationships with financial partners, facilitating technical integrations, tracking performance, collaborating cross-functionally, managing incidents, improving operational efficiencies, providing training and support, and gathering partner feedback. The ideal candidate should have a bachelor's degree, 5+ years of experience in account management or technical project management, strong analytical skills, excellent communication abilities, and a willingness to travel. Preferred qualifications include experience in banking, ecommerce, or payments, proficiency in SQL and XML, and experience in a SaaS or cloud-based environment.

Senior Staff Accountant

Company: National Immigration Law Center

Location: USA

Posted Jan 28, 2025

The National Immigration Law Center (NILC) is a leading nonprofit organization founded in 1979, dedicated to defending and advancing the rights and opportunities of low-income immigrants. NILC is currently seeking a Senior Staff Accountant to join their Finance team, providing day-to-day accounting and finance support. The role involves managing the month-end close process, reviewing invoices and payroll-related compliance tasks, ensuring compliance with federal, state, and local laws, and maintaining fixed assets and depreciation schedules. The ideal candidate should have 7-10+ years of accounting experience, strong knowledge of financial principles, and proficiency with Microsoft Excel. NILC offers a competitive compensation package and benefits, including employer-paid healthcare coverage, a 403b retirement plan, and a generous paid-time-off policy.

Sales Executive

Company: G-P

Location: USA

Posted Jan 28, 2025

The job posting is for a Sales Executive position at Globalization Partners (GP), a company recognized as a Top Place to Work. The role involves using consultative selling skills to drive self-sourced leads, build a pipeline, and establish connections with potential clients. The ideal candidate should have 5+ years of experience in technology sales, data-related software, or cloud-based applications. They must demonstrate the ability to independently source new business opportunities, build professional relationships with clients, and sell business value over products. Excellent communication, presentation, and relationship management skills are required. GP values its employees and offers competitive benefits and perks, including generous paid parental leave, flexible time off, and medical insurance.

Senior Machine Learning Engineer - Quality and Merchandising

Company: Airbnb

Location: USA

Posted Jan 28, 2025

Airbnb is seeking a highly skilled ML engineer to join their team and drive the development of a user-centric platform. The role involves influencing technical direction, collaborating with cross-functional partners, and mentoring engineers. The ideal candidate should have 5+ years of industry experience in applied Machine Learning, strong programming skills, and a deep understanding of ML best practices. The position is remote eligible, but the candidate must live in a state where Airbnb Inc has a registered entity.

Enterprise Account Executive

Company: Lumos

Location: USA

Posted Jan 28, 2025

Lumos is seeking a seasoned B2B SaaS sales professional with 8+ years of experience, particularly in selling to large enterprises. The ideal candidate should have a deep understanding of the MEDDPICC sales methodology and experience working with IT Security GRC or similar technical buyers. They must be able to manage the full sales cycle, generate pipelines, and excel in value-based demos. Strong communication skills, adaptability, and empathy are essential. The role offers a competitive OTE of $260,000 - $325,000, with a 50/50 split between base pay and variable earnings. Lumos values not just resume credentials, but also alignment with their company values and characteristics.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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