Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Director of Delivery

Company: Tonkean

Location: USA

Posted Jan 23, 2025

Tonkean, a customizable process experience platform, is seeking a Director of Delivery to lead and scale implementation engagement and professional services teams. The role involves defining and executing the vision for these teams, developing scalable delivery processes, and ensuring high levels of process adoption by creating a great employee experience. The ideal candidate should have a technical background, relevant certifications, and extensive experience in customer delivery, implementation, or professional services roles. They should possess strong technical acumen, process optimization skills, and excellent communication abilities. The role offers a competitive compensation package, unlimited PTO, flexible working hours, and a remote office setup stipend.

Product Marketing Manager

Company: ImageTrend

Location: USA

Posted Jan 23, 2025

ImageTrend Inc, based in Lakeville, Minnesota, is a company dedicated to connecting crucial healthcare and emergency response data. They offer software solutions, data analytics, and services for various sectors including EMS, hospitals, community paramedicine, critical care, fire, and preparedness. Their commitment to innovation, clients, and providing top-notch implementation and support is unparalleled. The Product Marketing Manager role involves managing marketing awareness, engagement, conversion, and retention for respective product lines. The role requires product marketing experience, preferably in a high-growth SaaS company with public safety or healthcare industry experience. The annual base salary range for this full-time role is $80,000 - $110,000 USD, with additional benefits and perks.

Account Executive - Product Sales (Link)

Company: Stripe

Location: USA

Posted Jan 23, 2025

Stripe, a financial infrastructure platform for businesses, is seeking a Payment Product Specialist Account Executive. The role involves driving growth of Stripe's payment offerings, collaborating with product engineering and marketing teams, and leading in-depth product discussions with clients. The ideal candidate should have at least 10+ years of client-facing experience, strong communication skills, and the ability to work in an unstructured, fast-moving environment.

Systems Administrator

Company: SoundStack

Location: USA

Posted Jan 23, 2025

SoundStack is an audio-as-a-service company that has been delivering innovative audio solutions for over 12 years. They serve a global community of over 12,000 publishers, enabling them to upload, deliver, and monetize audio content. The Systems Administrator role in their Technical Operations team is crucial for maintaining infrastructure availability and supporting 24/7 operations. Key responsibilities include deploying and maintaining servers, supporting incident management, and collaborating on process improvements. The ideal candidate should have strong knowledge of Windows and Linux server deployment, experience with automation tools, and a proactive approach to problem-solving.

Senior Paid Search & Display Manager

Company: Obility

Location: USA

Posted Jan 23, 2025

Obility is a remote team of 25+ professionals specializing in B2B marketing and lead generation. They assist innovative tech companies like Moz, Plangrid, Snowflake, and Hitachi in generating and developing marketing opportunities through digital marketing. Their services include optimizing pages for lead conversion, tracking to revenue, and combating platform waste. The Senior Paid Search & Display Manager role involves creating and presenting strategies, optimizing campaigns, and managing daily client engagements. Desired qualifications include a marketing degree, proven experience in paid search and display campaigns, proficiency in Google Ads and Bing Ads, strong analytical skills, excellent communication, and B2B client experience.

Enterprise Account Executive

Company: Tonkean

Location: USA

Posted Jan 23, 2025

Tonkean is a customizable process experience platform that enables employees to focus on high-value tasks by automating low-value ones. It offers inbox solutions, process design, and no-code capabilities. The company seeks an Enterprise Account Executive with a robust network in procurement and legal operations to identify and close strategic enterprise customers. The role involves negotiating complex contracts, exceeding revenue targets, and collaborating across teams. The ideal candidate has a technical degree, at least 7 years of software sales experience, and a track record of being a trusted advisor in large accounts.

Product Marketing Manager

Company: Rocket Money

Location: USA

Posted Jan 23, 2025

Rocket Money is seeking a Product Marketing Manager to enhance the Rocket Visa Signature® Card user experience. The role involves developing lifecycle marketing strategies, optimizing customer engagement campaigns, and collaborating with various teams to improve the cardholder experience. The ideal candidate should have 34 years of experience in product marketing, strong copywriting skills, and the ability to work in a fast-paced environment. Rocket Money offers competitive benefits including health, dental, and vision plans, 401k matching, unlimited PTO, and more.

Sales Manager, Mid-Market Account Executive

Company: Apollo.io

Location: USA

Posted Jan 23, 2025

The Sales Manager role involves leading a team of US sales professionals, developing sales strategies, managing client relationships, and driving business growth. The role requires 4+ years of sales experience, a proven track record of team leadership, and excellent communication skills. The manager will hire, motivate, and mentor team members, foster a collaborative culture, and ensure operational excellence.

Head of Finance

Company: Cofactr

Location: USA

Posted Jan 23, 2025

Cofactr is a hardware supply chain management platform that aims to revolutionize the technical hardware supply chain by ensuring precision, efficiency, and ease of management. The company, a proud member of the Y Combinator W22 cohort, has seen consistent revenue growth and substantial venture funding from esteemed VCs. Cofactr is currently seeking a strategically and system-minded Head of Finance to lead financial planning, modeling, and operational processes. The ideal candidate will have experience in building and optimizing financial systems, proficiency in financial modeling, planning, budgeting, and reporting, and exceptional analytical and problem-solving skills.

Account Executive, Mid-Market

Company: Figma

Location: USA

Posted Jan 23, 2025

Figma is seeking an Account Executive MidMarket to drive sales and maximize revenue. The role involves building and nurturing relationships with key decision-makers, understanding complex business needs, and delivering innovative solutions. The successful candidate will create and manage a pipeline of MidMarket accounts, apply effective discovery and value-selling techniques, align with executives on business challenges, and conduct thorough analysis to create account plans. They will also manage a book of business, cocreate with cross-functional partners, and leverage opportunities to advance executive-level relationships. Figma values continuous learning and development, encouraging applicants who are excited to grow and develop their skills.

SEO Content Manager

Company: Black & White Zebra

Location: USA

Posted Jan 23, 2025

Black and White Zebra, a rapidly growing independent media tech company, is seeking an SEO Manager to drive the success of their content marketing efforts. The role involves meticulous planning and prioritization of cluster development, keyword planning, internal linking, content creation, and performance monitoring. The ideal candidate should have 3-4+ years of SEO experience, proven success in driving organic traffic growth, and expertise in SEO content fundamentals. Fluency with SEO tools and strong reporting skills are required. The position is primarily remote and offers a salary range of $70000 to $80000 USD annually.

Real Estate Program Manager

Company: Dropbox

Location: USA

Posted Jan 23, 2025

Dropbox is seeking a Senior Program Manager to lead and innovate across its global real estate portfolio. The role involves optimizing the company's real estate portfolio, collaborating with teammates and stakeholders, and managing property managers and landlords. The ideal candidate should have extensive experience in real estate program management, strong problem-solving skills, and proficiency in property and workplace management tools. The position requires frequent travel to the San Francisco Studio.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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