Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Director of Product Marketing

Company: OneSignal

Location: USA

Posted Jan 05, 2025

OneSignal, a leading omnichannel customer engagement solution, is seeking an experienced Head of Product Marketing. The role involves driving product launches, developing messaging, and orchestrating campaigns. The ideal candidate should have 10+ years of product marketing experience, strong analytical skills, and the ability to lead cross-functional teams. The company offers remote work options, competitive salary, and comprehensive benefits. OneSignal is committed to fostering a diverse and inclusive workplace.

Senior Security Automation Engineer

Company: SimSpace

Location: USA

Posted Jan 06, 2025

SimSpace, a cybersecurity company founded in 2015, is seeking a Senior Security Automation Engineer. The role involves designing, implementing, and maintaining automated security solutions across their cyber range environments. The ideal candidate should have 5+ years of hands-on experience in security automation and engineering, proficiency in Puppet, Ansible, PowerShell, Python, and Go, and a deep understanding of network protocols and security frameworks. SimSpace offers a competitive compensation package, comprehensive benefits, and a commitment to diversity and inclusion.

Senior Product Manager

Company: Bridgeway

Location: USA

Posted Jan 06, 2025

Bridgeway is seeking an experienced Senior Product Manager for a remote position with occasional travel. The role involves defining and communicating strategic product vision, aligning product strategy with corporate goals and customer needs, and partnering with various teams to develop and deliver products. The ideal candidate should have 8+ years of product management experience, preferably in a software development environment, and expertise in problem-solving, decision-making, and leadership. Strong interpersonal, communication, and agile methodology skills are required. Pragmatic Marketing certification is a plus.

Access Counselor

Company: Brave Health

Location: USA

Posted Jan 06, 2025

Brave Health is a community-based startup aiming to make quality mental health services accessible for all. They are currently seeking a full-time Access Counselor for a remote position. The role involves driving patient engagement, educating patients about services, managing appointments, and maintaining confidentiality. The ideal candidate should have 3+ years of experience in a patient-facing healthcare role, excellent communication skills, and fluency in both English and Spanish.

Senior Product Manager

Company: Phil

Location: USA

Posted Jan 06, 2025

Phil is a San Francisco-based healthtech startup founded in 2015, aiming to revolutionize the prescription management and delivery process by connecting patients, prescribers, pharmacies, and manufacturers. The company offers an end-to-end solution, improving patient access to medicine and enabling pharma manufacturers to deliver affordable and timely therapy access. Phil is seeking a Senior Product Manager with extensive experience in operational platforms to optimize prescription fulfillment processes, ensuring efficient medication delivery and driving value for clients.

Customer Success Manager

Company: AchieveIt

Location: USA

Posted Jan 05, 2025

AchieveIt is a company dedicated to empowering organizations to achieve world-class execution on their most important initiatives. They offer a software solution that helps leaders gain crossplan visibility, improve inefficiencies, and increase collaboration. The company values adaptability, service, delivery, and teamwork. They provide a range of benefits including work from home options, competitive salary, extensive vacation and holiday time, and comprehensive insurance. AchieveIt is recognized as an Inc. Best Workplace 2024, Inc. 5000 Fastest Growing Company 2024, and has high ratings on Glassdoor, G2, and Capterra.

Billing Financial Analyst

Company: Foley Carrier Services

Location: USA

Posted Jan 05, 2025

Foley is a trusted partner to motor carriers, offering a technologically advanced approach to DOT compliance. The company automates many background screening and compliance requirements, making it easier for carriers to onboard and retain the right drivers. Foley fosters a positive culture that rewards kindness, enthusiasm, and a 'can-do' attitude. The company is seeking a Billing Financial Analyst to analyze and impact Foley Carrier Services' financial performance. The role involves developing a deep understanding of Foley's products, services, and billing practices, and proactively identifying issues and opportunities for billing improvements. The position requires a detail-oriented, flexible, assertive, and positive individual with analytical thinking and problem-solving skills. Foley offers competitive compensation, outstanding benefits, and a supportive environment for professional growth.

Regional Recruiter

Company: Equipmentsharecom

Location: USA

Posted Jan 05, 2025

EquipmentShare is hiring a remote Recruiter with a focus on high-volume recruitment for various roles including Heavy Equipment Mechanics, CDL drivers, Rental Coordinators, and Service Managers. The role involves full-cycle recruiting, building relationships with managers, and maintaining a robust pipeline of quality candidates. The company offers competitive benefits, career development opportunities, and a mission-driven work environment.

UX/UI Designer

Company: Inflowfed

Location: USA

Posted Jan 05, 2025

INflow Federal is a dynamic small business specializing in Network Modernization, Cybersecurity, and Data Modernization for the Department of Defense. They are committed to empowering their employees and customers with AIML technologies, fostering a culture of innovation and collaboration. The UIUX Designer role involves creating user-centered designs for DoD AI systems, collaborating with stakeholders, and conducting usability testing. INflow Federal values its employee culture, with over 50% of its workforce being US Military Veterans. The company is dedicated to continuous evolution and developing its people to lead customers into the future of mission systems and operations.

Enterprise Customer Success Manager

Company: Jasper AI, Inc.

Location: USA

Posted Jan 06, 2025

Jasper is a generative AI platform for marketing, recognized as one of the Top 15 Most Innovative AI Companies of 2024. With nearly 100k marketing team users, Jasper offers secure AI training, accelerates content production, and helps measure performance. The company is redefining visual marketing with advanced image features and aims to revolutionize how businesses harness AI. Jasper seeks an experienced Enterprise Customer Success Manager to drive strategic renewals, ensure ongoing adoption, and champion the success of enterprise customers.

Sr. Technical Account Manager - Majors & Enterprise

Company: Wizinc

Location: USA

Posted Jan 06, 2025

Wiz, a fast-growing startup, is reinventing cloud security and empowering businesses to thrive in the cloud. Trusted by security teams worldwide, Wiz is on a mission to help organizations secure cloud environments, with a proven track record of success. As a Technical Account Manager (TAM) for Strategic Accounts, you'll provide strategic and hands-on technical guidance to customers, streamline collaboration between teams, and contribute to customer success. The role requires 10+ years of experience in technical customer-facing roles, strong understanding of cloud services architectures, and excellent communication skills.

Technical Program Manager

Company: Federato

Location: USA

Posted Jan 05, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions. They leverage AI and deep reinforcement learning to help insurance companies optimize risk portfolios, enabling them to offer fair pricing in challenging areas. Their RiskOps solution enhances underwriting decisions by utilizing underutilized data and providing real-time risk insights. Federato is seeking a software engineer with a BS in Computer Science, 6+ years of experience in software engineering or technical product management, and expertise in SaaS implementation. The ideal candidate should have strong project management skills, experience in process improvement, and coding competence in JavaScript and SQL. Federato values culture fit, innovation, and diversity, and encourages applicants who are eager to learn and adapt.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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