Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Associate Manager, Offline Media

Company: Doordashusa

Location: USA

Posted Dec 27, 2024

The text is about a job posting for an Associate Manager of Offline Media at DoorDash. The role involves managing offline media strategy and execution, including print media, direct mail, shared mail package inserts, fliers, and more. The ideal candidate should have experience in offline media, data-driven decision making, and cross-functional collaboration. The successful candidate will receive a competitive salary, equity grants, and comprehensive benefits.

Project Manager - Media

Company: The Marketing Practice

Location: USA

Posted Dec 27, 2024

The Marketing Practice is seeking an enthusiastic Project Manager with a passion for marketing to manage projects and campaigns, lead client communications, and deliver results. The role involves managing integrated media campaigns, coordinating status meetings, and providing reporting. The successful candidate will need previous marketing or agency experience, understanding of different types of marketing campaigns, and experience managing cross-discipline teams. The company offers medical dental and vision insurance, 401k contribution with no vesting period, plentiful paid time off, and access to Unmind for wellbeing.

Customer Support Specialist

Company: Dune

Location: USA

Posted Dec 27, 2024

Dune is a collaborative multichain analytics platform used by thousands of developers, analysts, and investors to understand the onchain world and the frontiers of finance. They are a team of 50+ employees working together across Europe and eastern US timezones. Dune believes in their mission and is building a powerful open product for deep research into important ecosystems like Bitcoin, Ethereum, Solana, and more. They have been backed by some of the world's best investors, including Coatue and Union Square Ventures. Dune is using the funds from their Series B funding round to educate, reward, and empower a new generation of onchain analysts. They are seeking a Customer Support Specialist to provide world-class technical assistance and support to Dunes paid users and customers.

VP of Product, Lending

Company: Earnest

Location: USA

Posted Dec 27, 2024

Earnest is a fintech company with a mission to make higher education accessible and affordable. They offer financial support, student loan refinancing, and scholarships to help students pay less. The company is looking for a VP of Product Lending to lead their current and future at-scale revenue-driving student lending products, as well as bring new lending and financial products to market. The role is based in the San Francisco Bay Area and requires 3 consecutive days of on-site work per month.

Director of RevOps

Company: Tradecentriccareers

Location: USA

Posted Dec 27, 2024

The Director of Revenue Operations will play a critical role in driving TradeCentrics revenue growth and operational efficiency. The ideal candidate will have a strong analytical mindset, a passion for building scalable systems, and experience in aligning revenue-focused teams to achieve strategic business objectives. The role is 100% remote and offers a target base salary ranging from $150,000 to $170,000 with up to $200,000 in OTE.

UX Researcher

Company: SOULCHI

Location: USA

Posted Dec 26, 2024

This job posting is for a UX Research Operations Specialist role at SOULCHI, an equity-based startup focused on transformative change and sustainable development. The role involves conducting user research studies, data analysis, and participant recruitment. The company offers flexibility in working hours and a dynamic environment for employees to thrive and make a lasting impact.

Senior Technical Writer

Company: AuditBoard

Location: USA

Posted Dec 27, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform on the market, used by over 50% of the Fortune 500, including 7 of the Fortune 10. The company is recognized for its award-winning technology and commitment to innovation, contributing to the greater good of their customers and communities. They are looking for a Technical Writer to ensure clear, accurate, and up-to-date documentation for internal and external users.

Management Analyst

Company: Wheeldon Appliance

Location: USA

Posted Dec 27, 2024

The job posting is for a Management Analyst to analyze business operations, identify inefficiencies, and recommend solutions to improve performance, productivity, and profitability. The role involves collaborating with various departments, evaluating operations and systems, gathering and analyzing data, monitoring industry trends, and assisting in strategic planning.

Project Manager

Company: UpGuard

Location: USA

Posted Dec 26, 2024

UpGuard is seeking a Creative Operations Project Manager to oversee and optimize the creative team's project flow. The role will act as the primary liaison between the creative team and crossfunctional partners, gathering insights and translating them into a clear project roadmap. The project manager will be essential in prioritizing, planning, and resourcing creative work to ensure the team is set up for success in producing impactful, high-quality work.

Lead Copywriter

Company: Apothekary

Location: USA

Posted Dec 26, 2024

Apothékary is a health and wellness startup that creates clean, effective herbal remedies targeting the root cause of health issues. They were founded by Shizu Okusa, a serial entrepreneur in the wellness industry, and are growing fast with 100x growth in two years and over $16M in capital raised. The company is looking for a Lead Copywriter to support writing of key strategic messaging concepts, lead narrative and storytelling efforts, and write and edit various channels of content.

Director, Customer Success

Company: Ottimate

Location: USA

Posted Dec 26, 2024

The text describes a highly visible and impactful leadership role for a Director of Customer Success at Ottimate formerly Plate IQ. The role involves strategic leadership, program development, customer retention and growth, and data-driven decision making. The ideal candidate should have 8+ years of experience in customer success or account management, with a strong understanding of client success in a growth-stage company. The role also requires team development, technical skills, and the ability to lead and develop talent within the team.

New Logo Account Executive

Company: Cyberark

Location: USA

Posted Dec 26, 2024

The text describes a job description for a New Logo Account Executive at Venafi, a company that provides Identity Security solutions. The role involves managing sales activities, building relationships with C-level and technical teams, and selling complex solutions to large organizations. The ideal candidate should have a Bachelor's degree or equivalent work experience, 5 years in cybersecurity B2B enterprise sales, and experience selling SaaS, subscription, cloud software solutions. They should also have excellent communication skills, adaptability, and the ability to craft compelling business propositions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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