Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Accountant- Client Services Manager

Company: Togetherwork

Location: USA

Posted Dec 28, 2024

The job summary is for a full-time Accountant Client Services Manager position at Togetherwork, a company that provides integrated software and financial solutions to various communities and organizations. The role involves managing clients' general ledger, budget entry, expense tracking, and 1099 preparation. The ideal candidate should have a Bachelor's degree in Accounting, over 10 years of experience, and proficiency in Excel, O365, and QuickBooks. The company values diversity and inclusion and offers a comprehensive employee benefits program.

Director, Commercial Planning

Company: OLIPOP

Location: USA

Posted Dec 27, 2024

Olipop is a startup offering a delicious, affordable tonic made with prebiotics, botanicals, and natural plant fiber to support digestive health. They are committed to providing an alternative to soda and delivering leading-edge health benefits to mainstream consumers. The company values personal development, diversity, and inclusion. They are seeking a Director of Commercial Planning to drive their commercial strategy and planning process.

Senior Project Manager

Company: J.D. Power

Location: USA

Posted Dec 28, 2024

The Senior Project Manager role at JD Power is a remote position with a high level of responsibility. The candidate will be expected to manage data and analytics projects, collaborate with technical teams, develop project plans, and ensure project delivery on time and within budget. The role requires strong leadership, problem-solving, and communication skills.

Graphic Designer

Company: DataVisor

Location: USA

Posted Dec 28, 2024

DataVisor is a leading AI-powered fraud and risk platform that offers real-time detection and scalable solutions. They are recognized as an industry leader, adopted by Fortune 500 companies. The company is seeking a talented Graphic Designer to join their marketing team.

Finance Specialist

Company: TRAILS

Location: USA

Posted Dec 27, 2024

TRAILS is a rapidly growing school-based mental health solutions organization seeking a Finance Specialist to maintain financial health and stability. The role involves payroll validation, accounts receivable, and process improvement. The organization is committed to equity and diversity, and offers a comprehensive benefits package.

Account Manager

Company: Fluxx

Location: USA

Posted Dec 28, 2024

Fluxx is looking for a highly motivated Account Manager to join their Go To Market team. The role involves using sales and customer relationship skills to drive current customer delight and increase revenue through the upsell of Fluxx products. The successful candidate will make an impact by coming up with effective solutions, identifying and addressing customers' needs, and contributing to building profitable long-term relationships with customers to meet business objectives.

Senior Events Manager

Company: Ironcladhq

Location: USA

Posted Dec 27, 2024

Ironclad is a contract lifecycle management platform used by innovative companies like L'Oréal, Staples, and Mastercard. It helps accelerate contracting, maintain compliance, and turn contracts into operational business intelligence. Ironclad is a leader in the Forrester Wave for Contract Lifecycle Management and has been recognized as a Fortune Great Place to Work for four consecutive years. They are looking for a senior event strategy role to plan, organize, and execute in-person events focused on their roadshow and tier-1 events.

Healthcare Data Analyst

Company: Vatica Health

Location: USA

Posted Dec 28, 2024

The Healthcare Data Analyst role at Vatica Health involves supporting the Growth team with corporate business engagement and development, focusing on provider value-based care priorities. Responsibilities include data analysis, presentation, and client solution design. The role requires experience in value-based care analytics, strong client relationships, and proficiency in data sets and tools like Microsoft Excel, PowerPoint, and Azure Power BI.

Director, Customer Experience

Company: Brightspeed

Location: USA

Posted Dec 28, 2024

Brightspeed is reimagining internet connections and customer experience in twenty states throughout the Midwest and South. They are looking for a Director Customer Experience to lead design and execution of customer experience initiatives across all channels, utilizing Voice of the Customer insights and customer journey analytics to minimize customer effort and maximize satisfaction.

Director, Strategic Accounts

Company: Abacus Insights

Location: USA

Posted Dec 27, 2024

Abacus Insights is a mission-driven technology company that provides a flexible, efficient, and secure platform for organizing and exchanging healthcare data from various sources and formats. They aim to uncover differentiated insights and improve health outcomes while lowering costs. With deep expertise in cloud-enabled technologies and the healthcare industry, they have built an innovative data integration and management platform. Abacus has raised over $81 million from leading VC firms and is growing quickly, seeking a Director Strategic Accounts DSA to drive revenue growth within their existing customer portfolio.

Project Manager

Company: Crowd Favorite

Location: USA

Posted Dec 27, 2024

Crowd Favorite is a digital agency specializing in enterprise-grade digital strategy and elite Open Source development. They focus on understanding their clients' businesses and connecting financial and operational obstacles to world-class digital strategy, web development, and digital support services. The company values creating a rewarding workplace with ongoing commitment to empower employees to solve challenges, seize opportunities, and build a career they love. The Project Manager role involves leading and managing projects, client communication, strategic project leadership, resource planning, risk management, scope documentation control, team collaboration, quality assurance, sales and marketing support, documentation and asset management, and performance monitoring.

Principal Product Manager, District and Admin Experience

Company: Khan Academy

Location: USA

Posted Dec 28, 2024

Khan Academy is a nonprofit with a mission to deliver a free world-class education to anyone anywhere. They offer a proven learning platform with free high-quality supplemental learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. They have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically underresourced communities. They are looking for a Principal Product Manager to deliver engaging and efficacious K14 learning solutions for schools and districts, with a focus on managing product capabilities that help scale Khan Academy for Districts and address the needs of district administrators. The role requires establishing the end-to-end vision and product strategy, collaborating cross-functionally on delivery, and working in collaboration with other PMs to ensure that District needs are addressed across various product teams and alignment of user experience across district admins, teachers, and learners.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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