Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Sales Engineer

Company: MeridianLink

Location: USA

Posted Dec 24, 2024

MeridianLink, a leading fintech company, is seeking an experienced Sales Engineer for their Consumer Origination division. The role involves presenting platform demonstrations, assisting sales representatives, and creating value positions. Qualifications include previous sales engineering experience, excellent communication skills, and a Bachelor's degree in Marketing, Business Administration, or a related field. MeridianLink aims to empower and innovate in the financial services industry using latest technologies.

Software Engineer - Internal Tools

Company: Rula

Location: USA

Posted Dec 25, 2024

The text expresses a strong commitment to mental health care, aiming to make it as important as physical health. The company believes in treating the whole person, not just the symptoms, and aims to create a world where mental health is not stigmatized. They are looking for a software engineer to work on building streamlined workflows for the support team and maintaining the platform for other engineering teams. The company values collaboration, wellbeing, and diversity.

Senior Account Manager - Technology

Company: Newfront

Location: USA

Posted Dec 24, 2024

This position is responsible for developing, communicating, and service needs for client companies and for retaining large complex accounts through relationship management. The role is a salaried, exempt, and full-time position reporting to the Senior Account Executive and Team Leader. The position requires seasonal or intermittent traveling to visit clients and prospects. The individual must have excellent communication skills, advanced knowledge of Microsoft Office, and the ability to train, delegate, and provide feedback. The role also requires the ability to adapt to issues and client needs, excellent time management skills, and the ability to learn and adopt new technology systems and software applications.

Principal Platform Engineer

Company: PublicSq.

Location: USA

Posted Dec 24, 2024

PublicSquare Company Values emphasizes the importance of freedom, truth, family, small business, and the American nation. They prioritize nonnegotiable constitutional rights and government limitations. The role of a Principal Platform Engineer involves building and supporting critical infrastructure, collaborating with teams, and ensuring security, scalability, and maintainability. The company offers competitive benefits and a positive work environment.

Inbound Business Development Representative

Company: Bloomerang

Location: USA

Posted Dec 24, 2024

Bloomerang is seeking a proactive and motivated individual to grow their customer base by fielding marketing qualified leads for the sales team. The role requires exceptional verbal and written communication skills, strong time management, and a solid understanding of Bloomerang's product features and the competitive landscape. The successful candidate will be part of a mission-driven culture built on core values of Simplify Care and Act.

Spanish/English (Bilingual-Spanish Support) Premier Support Advocate

Company: Thumbtack

Location: USA

Posted Dec 24, 2024

Thumbtack is a virtual-first company seeking a Premier Support Advocate for their Spanish support team. The role involves handling inbound requests in Spanish, providing high-quality customer service, and maintaining excellent knowledge of Thumbtacks products and services. The ideal candidate should have bilingual and professional Spanish proficiency, 2+ years of experience in a customer service role, and strong communication skills.

Technical Support Specialist

Company: ClickView

Location: USA

Posted Dec 24, 2024

ClickView is seeking a Technical Support Specialist to provide exceptional product and technical support to customers across the US. The ideal candidate will have a genuine love of customer service and technology, and be able to prioritize workload, take ownership of tasks, and work in a team environment. The role offers paid leave, 401k match, Platinum health insurance, flexible working, learning and development budgets, and a wellbeing policy. ClickView is an Australian-owned company with over 80 employees worldwide, founded in 2003, and is revolutionizing how video can be utilized to increase student engagement and boost student outcomes.

Project Coordinator, Land Solutions

Company: Atwellgroup

Location: USA

Posted Dec 24, 2024

Atwell LLC is a leading consulting engineering and construction services company with a strong national presence and a diverse award-winning project portfolio. They are a privately owned company with over 1400 passionate team members across 40+ locations and growing. Atwell is recognized for its exceptional work, receiving 8 consecutive years of Best Places to Work Hot Firm Nationally by Zweig Group, being recognized as the 7th top firm in the US by Zweig Group, and being ranked in the ENR Top 500 and every region. They are also named in the Top 50 Coolest Places to Work by Crain Magazine. Atwell is seeking a Land Solutions Project Coordinator to provide essential support to Project Managers and the Leadership Team.

Research Analyst

Company: Harrisinsights

Location: USA

Posted Dec 25, 2024

The Harris Poll is seeking a Research Analyst to join their Brand Custom Research Team. The role involves working on research projects to solve clients' business challenges, collaborating with a team of seasoned researchers and industry leaders, and providing actionable insights to help clients develop and enhance their brand strategies. The ideal candidate has experience in market research, is well-versed in both quantitative and qualitative primary research methodologies, and has strong communication skills. The position requires exceptional attention to detail, the ability to manage multiple projects simultaneously, and fostering strong internal and client relationships.

Senior Database Administrator

Company: insightsoftware

Location: USA

Posted Dec 25, 2024

The job description is for a Senior Database Administrator role at InsightSoftware. The candidate should have 7+ years of hands-on experience as an MS SQL Administrator and 3+ years of experience with Oracle and PostgreSQL. The role involves maintaining reliable fault-tolerant DB infrastructure for a growing customer base. The candidate will be responsible for installing patches, maintaining databases, providing DBA services, managing backups, and ensuring disaster recovery plans. Relevant certifications and experience with Linux, Azure, and multitenant SaaS applications are preferred.

Project Controls Technician I

Company: AECOM

Location: USA

Posted Dec 24, 2024

AECOM is a global infrastructure consulting firm seeking a Project Controls Specialist I to support their civil infrastructure team. The company offers comprehensive benefits, a dynamic work environment, and opportunities for growth. They are committed to environmental, social, and governance priorities and foster a respectful workplace.

Brand Designer

Company: Greenlight

Location: USA

Posted Dec 24, 2024

Greenlight is a leading family fintech company with a mission to help parents raise financially smart kids. They offer an award-winning banking app for families, with features like automated allowance, chore management, flexible spend controls, and investments for the family's future. The company believes in creating a better future for the next generation and is looking for a Brand Designer to help grow their visual brand identity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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