Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Senior Software Engineer II - ML Core

Company: Splice

Location: USA

Posted Dec 23, 2024

The role involves defining the architecture and driving implementation changes across multiple backend services, optimizing search infrastructure, and creating mechanisms for safe and rapid ML model productionalization. The candidate should advocate for scalable system designs, drive complex projects, and provide mentorship. Qualifications include experience with Elasticsearch, Go, Python, and various SaaS and cloud provider primitives. The role offers competitive pay, unlimited PTO, comprehensive medical coverage, and professional growth opportunities.

UX Researcher

Company: Excella

Location: USA

Posted Dec 23, 2024

Excella is a leading provider of Agile software development and data and analytics solutions, offering a flexible work-life balance, top-notch benefits, and a supportive work environment. They provide 8 weeks of parental leave, discounted pet insurance, and a Carecom membership with 3 backup emergency child or elder care days annually. Excella also offers a Workplace Allowance, paid professional development, and emphasizes diversity and inclusion. They are seeking a highly organized UX Researcher to join their growing team.

Sr Product Technical Support Regional Engineer

Company: Johnson Controls

Location: USA

Posted Dec 23, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. They offer a competitive salary, comprehensive benefits, and a collaborative team environment. The Sr Product Technical Support Engineer role involves providing technical support for global products, creating and maintaining service bulletins, and driving product reliability through the Continuous Improvement Process.

Manager, Financial Planning & Analysis

Company: Wpromote

Location: USA

Posted Dec 23, 2024

The Role as a FPampA Manager at Wpromote offers the opportunity to lead from the financial front, collaborate with senior leadership and crossfunctional teams, and uncover actionable insights to boost financial performance and fuel business growth. The anticipated annual salary for this role will range from $145,000 to $170,000, and the total compensation package includes benefits such as unlimited PTO, extended holiday break, flexible schedules, and more.

Customer Success Engineer

Company: Britive

Location: USA

Posted Dec 23, 2024

Britive is a leading cloud security company offering a modern privileged access management platform. They have experienced veterans as founders and are backed by top-tier VCs. The role of a Customer Success Engineer involves partnering with customers for technical implementations, ongoing assistance, and advising on product features. The company values technical expertise, customer focus, and a fast-paced startup culture.

SEO Specialist

Company: Jordan Digital Marketing

Location: USA

Posted Dec 23, 2024

Jordan Digital Marketing is a boutique agency offering SEO, content marketing, and organic acquisition services. They seek an SEO Specialist to support SEO account managers, optimize copy and landing pages, perform keyword research, and implement changes in CMS. The role requires 2+ years of SEO experience, data-driven mindset, and ability to meet client deadlines. Benefits include fully remote work, medical insurance, 401k, flexible working hours, and professional development.

Associate Project Manager - Site Reliability

Company: ScienceLogic

Location: USA

Posted Dec 23, 2024

ScienceLogic is seeking an Associate Delivery Manager to join their Site Reliability team. The role involves coordinating cross-functional teams to deliver customer platforms and related activities. The successful candidate will have experience in project management, Agile practices, and collaboration tools. The position is remote-first with a competitive benefits package.

Sales Planner

Company: The Athletic Media Company

Location: USA

Posted Dec 23, 2024

The Athletic is a digital sports media company that serves a multifaceted audience seeking a richer connection with immersive storytelling and a likeminded community of fans. The Sales Planner role is remote and involves supporting the RFP process, media planning, and client management. The position requires 12+ years of media experience and excellent communication skills. The Athletic offers comprehensive benefits and is an equal opportunity employer.

Sr AWS Architect

Company: CGI Group, Inc.

Location: USA

Posted Dec 23, 2024

CGI Federals is seeking a senior AWS architect to deliver IT excellence and create innovative solutions in the cloud. The role requires working with fellow AWS and Azure architects and engineers, and collaborating with clients to gather functional and technical requirements. The successful candidate will be required to meet hybrid working model requirements and support clients in AWS deployments, migrations, operations, and maintenance based on the AWS Well Architected Framework.

Psychiatric Nurse Practitioner

Company: Thriveworks

Location: USA

Posted Dec 23, 2024

Thriveworks is a clinician-founded national private practice group seeking Psychiatric Mental Health Nurse Practitioners in Virginia. They prioritize client accessibility, integrity, and quality care. They operate under the idea that success is achieved by focusing on one job and being great at it. They offer a fully remote position with on-staff MAs, guaranteed pay, PTO, and additional bonus opportunities. They provide full credentialing support, professional development opportunities, and a team culture that supports career advancement.

Virtual Therapist

Company: Walden

Location: USA

Posted Dec 23, 2024

Walden Behavioral Care is seeking a Therapist with experience working with adults to provide brief individual and family therapy, case management, and therapy group leadership on an interdisciplinary team. The program is currently fully virtual and offers a competitive compensation package, medical dental and vision insurance coverage, retirement plans, and professional development opportunities.

Product Marketing Manager - PipeGen

Company: Apollo.io

Location: USA

Posted Dec 23, 2024

Apollo is seeking a senior end-to-end product marketer to drive growth for their core business. This role involves shaping product direction, launching new products, and running integrated GTM motions. It requires a deep understanding of sales personas and cross-functional collaboration with R&D, GTM, and other teams. The role is fully remote and requires occasional travel to North America.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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